media contained within the product, or any non-TENVIS product or
part not covered by this warranty. Recovery or reinstallation of
programs, data or other information is not covered under this
Limited Warranty.
This warranty does not apply (a) to damage caused by accident,
abuse, misuse, neglect, misapplication, or non-TENVIS product,
(b) to damage caused by service performed by anyone other than
an Authorized Service Location, (c) to a product or a part that has
been modified without written permission, or (d) if any serial number
has been removed or defaced, or (e) to a product, accessories or
consumables sold “AS IS” without warranty of any kind by including
refurbished TENVIS products sold “As IS” by some retailers.
THIS LIMITED WARRANTY DOES NOT COVER:
• Shipping charges to return defective product.
• Labor charges for installation or setup of the product, adjustment
of customer controls on the product, and installation or repair of any
part outside of the product.
• Product repair and/or part replacement because of improper in
stallation or maintenance, connections to improper voltage supply,
power line surge, lighting damage, retained images or screen
markings resulting from viewing fixed stationary content for
extended periods, product cosmetic appearance items due to
normal wear and tear, unauthorized repair or other cause not within
the control of the company.
Damage or claims for products not being available for use, or for lost
data or lost software.
• Damage from mishandled shipments or transit accidents when
returning product.
• A product that requires modification or adaptation to enable it to
operate in any country other than the country for which it was
designed, manufactured, approved and/or authorized, or repair of
products damaged by these modifications.
• A product used for commercial or institutional purposes (including
but not limited to rental purposes).
• Product lost in shipment and no signature verification receipt can
be provided.
• Failure to operate per Owner's Manual.
32
