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300M Wireless AP

2. FAQs

This section provides solutions to problems that may occur during installation and operation of the

device. Read the following if you are running into problems. If your problem is not covered here, please

feel free to go to www.tendacn.com to find a solution or email your problems to: [email protected].

We will be more than happy to help you out as soon as possible.

I enter the device’s LAN IP address in the web browser but cannot access the utility. What

should I do?

a. Check whether device is functioning correctly. The SYS LED should blink a few seconds after device

is powered up.

Verify physical connectivity by checking whether a corresponding port’s link LED lights up. If not, try a

different cable.

c. Press and hold the Reset button on your device for over 7 seconds to restore factory default settings,

and then re-log in to the device.

d. Check the TCP/IP settings on your PC and verify that the IP address, 192.168.0.X (2-253), is not used

by other network devices.

e. Clear the browser cache or try another web browser.

f. Contact our technical support for help if the problem still exists after you tried all the above.

Q: What should I do if I forget the login username and password to my device?

a. Try the default username and password admin/admin.

b. Reset your device by pressing the Reset button for over 7 seconds.

Q: My computer shows an IP address conflict error after having connected to the device. What

should I do?

a. Check if there are other DHCP servers present in your LAN. If there are other DHCP servers except

your router, disable them immediately.

b. The default IP address of the device is 192.168.0.254; make sure this address is not used by another

PC or device. In case that two computers or devices share the same IP addresses, change either to a

different address.

Q: After joining your wireless connection, I can access the Internet but unable to log in to this

device

’s Web interface. What should I do?

Please set your PC

’s IP to 192.168.0.X (2~253), log in to this device’s Web interface to modify LAN IP

address, which should be different but on the same network segment as the remote device, and then set

your PC to

Obtain an IP address automatically

Содержание W301A

Страница 1: ...300M Wireless AP 1 ...

Страница 2: ...f you would like to know more about our product information please visit our website at http www tendacn com Disclaimer Pictures images and product specifications herein are for references only To improve internal design operational function and or reliability Tenda reserves the right to make changes to the products described in this document without obligation to notify any person or organization...

Страница 3: ...on Description Note This format is used to highlight information of importance or special interest Ignoring this type of note may result in ineffective configurations loss of data or damage to device Tip This format is used to highlight a procedure that will save time or resources Technical Support Website http www tendacn com Telephone 86 755 2765 7180 Email support tenda com cn ...

Страница 4: ... 2 3 Connect to Your Device Wirelessly 10 Windows 7 11 Windows XP 12 Chapter 3 Advanced Settings 14 3 1 Web Login 14 3 2 Status 15 3 2 1 System Status 15 3 2 2 Wireless Status 15 3 2 3 Traffic Statistics 15 3 2 4 Wireless Clients 16 3 3 Quick Setup 16 3 3 1 AP Mode 16 3 3 2 WDS Mode 17 3 3 3 AP Client Mode 18 3 4 LAN Setup 18 3 5 Wireless 19 3 5 1 Basic 19 3 5 2 Radio 21 3 5 3 Advanced 22 3 5 4 Ac...

Страница 5: ...s 26 3 7 4 Configuration 27 3 7 5 Username Password 29 3 7 6 Diagnostics 29 Appendix 30 1 Configure PC TCP IP Settings 30 Win7 OS Configuration 30 Windows XP OS Configuration 32 2 FAQs 35 3 Default Settings 36 4 Safety and Emission Statement 37 ...

Страница 6: ...and powerful the wireless AP offers multiple security modes which makes your data transmission safe 1 1 Package Contents Please verify that the package contains the following items Wireless AP Power Adapter Screws Ethernet Cable Bracket Install Guide If any of the above items are incorrect missing or damaged please contact your reseller for immediate replacement 1 2 Hardware Description LEDs Inter...

Страница 7: ... connecting to an Ethernet device such as a PC or switch etc 1 3 Installation Considerations For better performance it is advisable to place the device Away from electrical devices that are potential sources of interference such as ceiling fans home security systems microwaves etc Away from any large metal surfaces such as a solid metal door or aluminum studs Away from large expanses of other mate...

Страница 8: ... Device Step 1 Insert the Ethernet cable into the bracket Recommended Cat5 Cat5e or higher Step 2 Install the bracket onto the ceiling Drill 4 holes on the ceiling maneuver the bracket until it fits in the holes on the ceiling and then fix the bracket onto the ceiling with the included screws Step 3 Connect the Ethernet cable to the LAN port of the device Step 4 Fix the device onto the bracket Ste...

Страница 9: ...ernet cable and power cord into the bracket Step 2 Install the bracket onto the ceiling Drill 4 holes on the ceiling maneuver the bracket until it fits in the holes on the ceiling and then fix the bracket onto the ceiling with the included screws Step 3 Connect the Ethernet cable and power cord to the device Step 4 Fix the device onto the bracket ...

Страница 10: ...subnet of the wireless access point the computer you are using to connect must be within the same subnet If you are not clear about this configuration please refer to Appendix 1 Configure PC TCP IP Settings 2 3 Connect to Your Device Wirelessly Having finished above settings you can search for the device s default wireless network SSID from your wireless devices notebook iPad iPhone etc and enter ...

Страница 11: ... the Ethernet cable from the wired network adapter of your PC and refresh your desktop If the problem remains unsolved click Start Control Panel Network and Internet Network and Sharing Center right click Wireless Network Connection and click Connect Disconnect Steps for this are similar to the following 2 Select the wireless network you wish to connect and click Connect ...

Страница 12: ...y key and click OK 4 When you see Connected displayed next to the wireless network you ve selected you have connected to the wireless network successfully Windows XP 1 Right click My Network Places from your PC s desktop and click Properties ...

Страница 13: ...ect View Available Wireless Networks 3 Double click the wireless network you wish to connect 4 Enter the security key and click Connect 5 When you see Connected displayed next to the wireless network you ve selected you have connected to the wireless network successfully ...

Страница 14: ... admin into the login window 3 Click Login and your Web browser shall automatically display the home page Tip In order to access the Internet and log in to this device s Web interface at the same time it is advisable to set this device s LAN IP address to be different but on the same network segment as the remote device such as a router and then set your PC to Obtain an IP address automatically ...

Страница 15: ...urrent system status and LAN status 3 2 2 Wireless Status Click Status Wireless Status to enter screen below This section displays this device s Radio status and SSID status 3 2 3 Traffic Statistics Click Status Traffic Statistics to enter screen below This section displays current traffic statistics of the device s SSIDs ...

Страница 16: ...guration you can achieve network sharing among multiple clients WDS Mode In the WDS mode the AP and the remote device should support WDS feature By scanning each other and keeping their SSIDs channels security modes and keys the same they can bridge successfully Then clients can connect to the AP wirelessly for Internet access AP Client Mode In this mode what you need to do is to scan the remote d...

Страница 17: ...p and select WDS Mode to enter screen below Configuration Procedures 1 Click Enable Scan 2 Select the remote SSID you wish to connect 3 Configure the security settings including security mode cipher type and security key These settings should be kept the same as the remote device s 4 Click Save 5 Log in to the remote device s Web interface and follow steps 1 4 as shown above to configure the same ...

Страница 18: ...k Quick Setup and select AP Client Mode to enter screen below Configuration Procedures 1 Click Enable Scan 2 Select the remote SSID you wish to connect 3 Configure the security settings including security mode cipher type and security key These settings should be kept the same as the remote device s 4 Click Save Note After finishing settings on Quick Setup interface please refer to Appendix 1 Conf...

Страница 19: ... from the drop down list It supports 4 SSIDs at most 2 Enable Once checked the wireless feature will be enabled 3 Hide SSID Automatically When number of clients outnumbers the maximum value SSID will be hidden automatically 4 Broadcast SSID This option allows you to have your network name SSID publicly broadcast or if you choose to disable it the SSID will be hidden It is enabled by default 5 AP I...

Страница 20: ... while wireless clients try to associate with the device Association is established only if the two sides provide the same WEP key 3 Default Key Specify a WEP key from the preset keys for current use For example if you select Key 2 wireless clients must join your wireless network using this Key 2 2 WPA PSK WPA2 PSK WPA The WPA protocol implements the majority of the IEEE 802 11i standard It enhanc...

Страница 21: ... wireless clients can join your wireless network 3 Key Specify the security key 3 5 2 Radio Click Wireless Radio to enter screen below Here you can configure basic wireless settings including network mode channel extension channel channel bandwidth etc 1 Enable Wireless Check uncheck to enable disable the wireless feature 2 Network Mode Select a right mode according to your wireless client The def...

Страница 22: ...he auto power saving mode By default this option is disabled 8 Key Update Interval You can configure security key s update cycle 60 99999 seconds here If it s set to 0 key will not be updated 9 Channel Scan You can click Enable Scan to scan wireless networks 3 5 3 Advanced Click Wireless Advanced and here you can configure advanced wireless settings If you are new to networking and have never conf...

Страница 23: ...ify a list of devices to allow or disallow a connection to your wireless network via the device s MAC addresses To deactivate this feature select Disable to activate it select Allow or Deny MAC Filter Mode Select Allow or Deny from the drop down list 1 To permit a wireless device to connect to your wireless network select Allow enter its MAC address click Add and then Save Then only devices listed...

Страница 24: ...efault is Private 3 7 Tools 3 7 1 Maintenance Firmware Upgrade Firmware upgrade is released periodically to improve the functionality of your device or to add new features If you run into a problem with a specific feature of the device log on to our website http www tendacn com to download the latest firmware to update your device Click Tools Maintenance Firmware Upgrade to enter screen below To u...

Страница 25: ...cally takes about several minutes Reboot The Reboot option restarts the device All connections will be lost while rebooting Click Tools Maintenance Reboot to enter screen below 3 7 2 Time System Time Click Tools Time System Time to enter the system time screen This page is used to set the device s system time System time can be configured using the following 2 methods Sync with Internet time serve...

Страница 26: ...our PC s time to the device And then go to Status to make sure the system time is correctly updated Login Timeout Click Tools Time Login Timeout and here you can configure the web login timeout 1 60 minutes The default is 5 minutes Device returns to login window automatically depending on the specified login timeout and user name password will be required 3 7 3 Logs View Logs Click Tools Logs View...

Страница 27: ... LAN and enable the log server 3 Check the To use the following rules you must check this checkbox option If configured successfully the system will begin to log events and simultaneously send them to the specified log server on your LAN You can view all logs there 3 7 4 Configuration Backup Restore Click Tools Configuration Backup Restore to enter screen below This section allows you to save a co...

Страница 28: ...cal hard drive and then click Restore to restore it Configurations will be restored after device reboot Tip The default backup configuration file name is APcfgfile cfg It is advisable to keep the filename extension cfg unchanged Restore to Factory Default If the device or clients connected to the device fail to access Internet due to incorrect configurations and you cannot solve the problem click ...

Страница 29: ...or web login The default password is admin We suggest that you change this password to a more secure password Administrator If you log in to the device as an administrator you have all available rights to access the device User If you log in to the device as a user you can only view configurations instead of configuring or changing any existing configurations 3 7 6 Diagnostics This page allows you...

Страница 30: ...300M Wireless AP 30 Appendix 1 Configure PC TCP IP Settings Win7 OS Configuration 1 Right click Network on your desktop and select Properties 2 Click Local Area Connection Properties ...

Страница 31: ...Double click Internet Protocol Version 4 TCP IPv4 4 Select Use the following IP address enter 192 168 0 X 2 253 in the IP address field and 255 255 255 0 in the Subnet mask field and then click OK to save your configurations ...

Страница 32: ...300M Wireless AP 32 5 Click OK Windows XP OS Configuration 1 Right click My Network Places and click Properties 2 Right click Local and click Properties ...

Страница 33: ...3 Find and double click Internet Protocol TCP IP 4 Select Use the following IP address enter 192 168 0 X 2 253 in the IP address field and 255 255 255 0 in the Subnet mask field and then click OK to save the configurations ...

Страница 34: ...300M Wireless AP 34 5 Click OK ...

Страница 35: ...ices e Clear the browser cache or try another web browser f Contact our technical support for help if the problem still exists after you tried all the above Q What should I do if I forget the login username and password to my device a Try the default username and password admin admin b Reset your device by pressing the Reset button for over 7 seconds Q My computer shows an IP address conflict erro...

Страница 36: ...ddress 192 168 0 254 Subnet Mask 255 255 255 0 Gateway 192 168 0 1 Wireless Wireless Setup Enabled Primary SSID Tenda_XXXXXX Network Mode 11 b g n mixed SSID Broadcast Enabled AP Isolation Disabled Channel Auto Channel Bandwidth 20 40 Channel Extension Auto WMM Capable Enabled APSD Capable Disabled Security Mode None Access Control Disabled SNMP SNMP Disabled Tools Time Sync with Internet time ser...

Страница 37: ...ference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television recepti...

Страница 38: ...0cm between the radiator your body NOTE 1 The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment 2 To avoid unnecessary radiation interference it is recommended to use a shielded RJ45 cable NCC Notice 第十二條經形式認證合格之低功率射頻電機非經許可公司商號或使用者均不得擅自變更頻率加大功率或變更原設計之特性及功能第十四條低功率射頻電機之使用不得影響飛航安全及干擾合法通信經發現有干擾現象時應立即停用並改善至無干擾時方的繼續使用前項合法...

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