4G680V2.0
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Appendix II
FAQ:
This Appendix provides solutions to some problems that could be seen when install and use the
device. Please read the following instruction, it will help you to solve these problems. If you fail to
solve your issues from this FAQ, please contact us.
Problem
Solution
Wireless device cannot
connect to SSID.
Please make sure the wireless function of your PC is
turned on. If it is already on, please refresh the
network list.
Please make sure your PC is in the wireless signal
coverage of the device.
Please make sure your device is away from the
electromagnetic interference.
Please make sure your device’s wireless function is
turned on.
If the problem is still not solved, please try to reset your
device to default settings.
Cannot Access internet:
Please make sure your PC is in the wireless signal
coverage of the device.
Please make your device’s DHCP function is turned
on.
Please make sure your firewall is turned off.
If the problem is still not solved, and your PC has got
connected to the network, but the wireless icon shows
an
yellow exclamation mark. It means your wireless card
could not be allocated an IP address. Please use the static IP
settings, and fill DNS and gateway according to instructions of
your operator.
Input IP, but fail to login to the
administration page.
Please make sure the problem is not caused by the
Cache of the internet browser, please clean up the
Cache.
Please make sure the network connection is good, and
the light of connected ports are on.
Please make sure the username and password are
correct