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3G 11N Wireless Router

98

Appendix

Ⅱ

: Troubleshooting

In this part some questions and problems shown during
the Router’s usage and installation will be given
suggesting answers. If your problems are not in the list,
please log into our website www.tenda.cn or send an
E-mail to [email protected], and we will reply you in
the earliest time.

1. Why can’t I login to the Web interface of the
Router after entering the IP address in the
address field?
Step 1: check the Router if it works well. Once the
device is powered on for a few seconds, the SYS
indicator on the panel will be turned on. If it is not,
please contact us.
Step 2: check the network cables if it is good and the
corresponding indicator is “Always ON”. Sometimes, the
indicator is “Always ON”, but it does not mean it gets
through.
Run “Ping” command and check if it can ping the
Router’s LAN IP address 192.168.0.1. If it is OK, please
make sure your browser does not access the Internet by
proxy server. If the ping fails, you can press the “RESET”
button for 7 seconds to restore to default settings. And
then repeat the ping operation. If it still does not work,
please contact us.

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Содержание 3G622R+

Страница 1: ......

Страница 2: ...n Tenda Technology Co Ltd Without the permission of Shenzhen Tenda Technology Co Ltd any individual or party is not allowed to copy plagiarize imitate or translate it into other languages All the phot...

Страница 3: ...2 NETWORK APPLICATION PLAN 10 CHAPTER 3 HOW TO LOGIN TO THE ROUTER 11 3 1 HOW TO SET THE NETWORK CONFIGURATIONS11 3 2 LOGIN TO THE ROUTER 15 CHAPTER 4 WAN MEDIUM TYPE 17 4 1 WAN MEDIUM TYPE 17 CHAPTER...

Страница 4: ...RVER 58 8 1 DHCP SETTINGS 58 8 2 DHCP LIST AND BINDING 59 CHAPTER 9 VIRTUAL SERVER 61 9 1 SINGLE PORT FORWARDING 61 9 2 PORT RANGE FORWARDING 63 9 3 ALG SERVICE SETTINGS 65 9 4 DMZ SETTINGS 66 9 5 UPN...

Страница 5: ...WEB MANAGEMENT 81 13 6 LOCAL WEB MANAGEMENT 82 13 7 WAN PING 83 CHAPTER 14 ROUTING SETTING 84 14 1 ROUTING TABLE 84 14 2 STATIC ROUTING 84 CHAPTER 15 SYSTEM TOOLS 85 15 1 TIME SETTINGS 85 15 2 DDNS 86...

Страница 6: ...APPENDIX TROUBLESHOOTING 98 APPENDIX COMPLIED 3G MODEM CARD LIST 104...

Страница 7: ...first way is to share 3G Internet connection with all network users using a 3G USB modem card to connect the USB port of the Router It is especially suitable for the users who are not convenient in us...

Страница 8: ...s IT savvy users to install the device within seconds In a word 3G622R is your premier choice to share the Internet via 3G wireless broadband and wired broadband access ways 1 1 Product Features Inclu...

Страница 9: ...for high efficient wireless connections Supports SSID stealth mode and access control based over MAC address up to 30 entries Supports Auto MDI MDIX Provides syslog to record the status of the Router...

Страница 10: ...22R 11N Wireless Router One Quick Installation Guide One Power Adapter One CD ROM If any of the listed items are missing or damaged please contact the Tenda reseller from whom you purchased for replac...

Страница 11: ...connected well Blinking indicates it is transmitting or receiving data packets WLAN Wireless signal LED indicator When turns green blinking indicates the wireless function is enabled WAN Wide area ne...

Страница 12: ...RESET The system reset button Press this button for 7 seconds the settings configured in this device will be deleted and it will restore the settings to the default one USB The USB2 0 port provided f...

Страница 13: ...t for 1 second the WPS feature will be enabled and WPS indicator will be shown blinking Chapter 2 Hardware Installation 2 1 How to Install the Router After you unpack the box please follow the steps b...

Страница 14: ...ter of your computer with a cable 3 Connection between the Router and Network A If you have a 3G USB modem card please connect it to the Router s USB port to share 3G network B If you are provided the...

Страница 15: ...y wireless signals please set the Router s wireless WAN feature 4 Please insert the included CD ROM into the CD ROM drive You can run the Setup Wizard automatically or click the Setup button manually...

Страница 16: ...nned environment where each access point is located in a steady place with certain wireless coverage area for communication service Generally speaking it is in the center of the area to reduce dead sp...

Страница 17: ...chapter mainly presents how to enter the Router s Web page After you have finished the hardware installation Please refer to chapter2 the following steps will assist you to set the network configurat...

Страница 18: ...3G 11N Wireless Router Places and select Properties 12...

Страница 19: ...3G 11N Wireless Router 2 Right click Local Area Network Connection and select Properties 3 Select Internet Protocol TCP IP and click Properties 13...

Страница 20: ...he following diagram B Use the following IP address S IP Address 192 168 0 XXX XXX is a number from 2 254 Subnet Mask 255 255 255 0 Gateway 192 168 0 1 DNS Server Certainly you need to input the DNS s...

Страница 21: ...dress automatically O and Obtain a DNS server address automatically 3 2 Login to the Router 1 To access the Router s Web based interface launch a web browser such as Internet Explorer and enter the Ro...

Страница 22: ...3G 11N Wireless Router 3 If you enter the correct user name and password the screen will be the next one 16...

Страница 23: ...s USB port and select 3G WAN to set the device If you are provided the wired WAN access broadband such as ADSL MODEM CABLE MODEM or ISP broadband access line you can connect the access line directly t...

Страница 24: ...different access ways provided by your ISP After saving and rebooting the device you can enter the Setup Wizard menu to set the connection type Chapter 5 Quick Setup Guide This chapter deals with how...

Страница 25: ...ation please select the type of 3G modem card and 3G ISP then click Apply to finish the settings Other parameters will come out automatically Thus it is very easy and fast for you to access the intern...

Страница 26: ...ng firmware If you still can t access the Internet please contact the 3G modem card reseller and provide the Model No of the 3G modem card you have we ll try our best to help you to solve the problem...

Страница 27: ...xt as the diagram below The screen will show as the diagram below The Router supports multiple access ways such as ADSL PPPOE Dial Dynamic IP static IP etc In this chapter we introduce you three commo...

Страница 28: ...er the Account and Password provided by your ISP and click Next For example Dynamic IP via DHCP If your connection mode is Dynamic IP it means your IP address keeps changing every time you connect You...

Страница 29: ...information from your ISP in the IP Address Subnet Mask Gateway and Primary DNS server fields and click Next For example ISP provides the following TCP IP parameters as follows IP Address 192 168 1 2...

Страница 30: ...ting now please wait for a few minutes and DO NOT power off it After rebooting the Router you can click the Running Status on the right menu to check the connection between the Router and ISP device I...

Страница 31: ...broadband by your ISP to access the Internet or you want to amplify wireless signals please select Wireless WAN in WAN Medium page after you enter the Router s setup page Shown as the diagram below P...

Страница 32: ...er rebooting the Router Then click next as the diagram show The screen will show as the diagram below The Router supports multiple access ways such as ADSL dial up Dynamic IP and Static IP etc In this...

Страница 33: ...t your ISP For example If the Account is pppoe_user and Password is 123456 you need to enter the information as the diagram below Please enter the Account and Password provided by your ISP Dynamic IP...

Страница 34: ...If the IP address belongs to the range 192 168 0 x you need to change the LAN IP address to different range such as 192 168 2 1 Only this way you can amplify the wireless signals and access the Intern...

Страница 35: ...DNS Server 210 21 196 6 Secondary DNS Server 211 5 88 88 You need to fill in the related parameters Click Save to complete the setup wizard The Router will record the settings you made To activate the...

Страница 36: ...ort appears as the diagram show it means you have finished the Router s basic settings and you can surf on line now If you want to configure more please refer to the following chapters Notice The diff...

Страница 37: ...the Internet If the signals are OK and the speed is fast at the place you can connect the wireless Router here to share 3G connection and access the Internet 2 Confirm Wi Fi signals Connect your comp...

Страница 38: ...l MAC address as seen on your local network is unchangeable IP Address The Router s LAN IP addresses not your PC s IP address 192 168 0 1 is the default value Subnet Mask It s shown the Router s subne...

Страница 39: ...re the settings in details Virtual Dial up PPPoE WAN Connection Mode Show your current connection mode Account Enter them provided by your ISP Password Enter them provided by your ISP MTU Maximum Tran...

Страница 40: ...t automatically to the Internet after rebooting the system or connection failure Connect Manually Connect to the Internet by users manually Connect on Demand Re establish your connection to the Intern...

Страница 41: ...ess Here enter the WAN IP address provided by your ISP Subnet Mask Enter the WAN Subnet Mask here Gateway Enter the WAN Gateway here Primary DNS Server Enter the Primary DNS server provided by your IS...

Страница 42: ...G USB modem card PIN code SIM card personal identification code Enter them provided by your ISP Access Point Name Enter them provided by your ISP Dial Dial number consult ISP for correct parameters Ad...

Страница 43: ...y Connect to the Internet by users manually Connect on Demand Re establish your connection to the Internet after the specific time Max Idle Time Zero means your Internet connection at all time Otherwi...

Страница 44: ...ge is for the Router s MAC address to WAN Some ISPs require end user s MAC address to access their network This feature copies the MAC address of your network device to the Router MAC Address The MAC...

Страница 45: ...u do not have them DNS Click the checkbox to enable the DNS server The Router s DHCP sever will answer the client s requests and distribute DNS address Primary DNS Address Enter the necessary address...

Страница 46: ...Router Chapter 7 Wireless Setting 7 1 Basic Settings Enable Wireless Check to enable the Router s wireless features uncheck to disable it Network Mode Select one mode from the following The default is...

Страница 47: ...compliant client device to connect with the AP with auto negotiation speed Main SSID SSID Service Set Identifier is the unique name of the wireless network This device has two SSID and the main SSID...

Страница 48: ...her When this feature is enabled wireless clients connected with the Main SSID and Minor SSID can not communicate with each other which can secure the wireless network strongly For example configure m...

Страница 49: ...0 40M to improve its throughput 7 2 Wireless Security Setting It is used to configure the AP network s security setting Here presents the common six ten in all encryption methods including WPA persona...

Страница 50: ...hrase Enter the encrypted characters with 8 63 ASCII characters Key Renewal Interval Set the key s renewal period 7 2 2 WPA2 Personal WPA2 Wi Fi Protected Access version 2 provides higher security tha...

Страница 51: ...d characters with 8 63 ASCII characters Key Renewal Interval Set the key s renewal period 7 2 3 Mixed WEP WEP Wired Equivalent Privacy a basic encryption method usually encrypts wireless data using a...

Страница 52: ...security setting from the drop down menu Security Mode From the drop down menu select the corresponding security encryption modes WEP Key Set the WEP key with the format of ASCII and Hex Key Explanati...

Страница 53: ...WPA Enterprise from the drop down menu to enter the following window WPA Algorithms Provides TKIP Temporal Key Integrity Protocol or AES Advanced Encryption Standard Key Renewal Interval Set the key s...

Страница 54: ...ers Session Timeout The authentication interval period between the Router and authentication server 7 2 5 WPA2 Enterprise This security mode is based on Radius authentication server and WPA2 encryptio...

Страница 55: ...etween the Router and authentication server The default is 3600s 7 2 6 802 1X This security mode is used when a RADIUS server is connected to the device 802 1x a kind of Port based authentication prot...

Страница 56: ...sable the WEP algorithm Radius Server Address Enter the IP address of the Radius server Radius Server Port Enter the authentication port of the Radius server The default is 1812 Shared Key Enter the s...

Страница 57: ...ttings 802 11n only defines three standard encryption methods Open None Disable WPA Personal AES PA2 Personal AES Other encryption methods are nonstandard There may be compatibility problems among dif...

Страница 58: ...reshold defines the maximum transmission packet size in bytes The packet will be fragmented if the arrival is bigger than the threshold setting The default size is 2346 bytes It is recommended not to...

Страница 59: ...the wireless network clients and the device through encrypted contents The users only enter PIN code or press WPS button on the panel to configure it without selecting encryption method and secret ke...

Страница 60: ...up to 32 clients access PIN If this option is enabled you need to enter a wireless client s PIN code in the field and keep the same code in the WPS client WPS Summary Show the current state of Wi Fi p...

Страница 61: ...B When this button is pressed the WPS client will be idle state and WPS indicator will be turned off AP will not respond the WPS client s requests and the set the security mode as WPA mode 7 5 WDS Set...

Страница 62: ...rypt Type Select one from WEP TKIP AES for security here Pass phrase Enter the encrypted key for wireless devices AP MAC Address Input the MAC address of another opposing wireless router you want to c...

Страница 63: ...s in the list to access the wireless network MAC Address Management Input the MAC address to implement the filter policy Click Add to finish the MAC add operation MAC Address list Show the added MAC a...

Страница 64: ...ttings DHCP Dynamic Host Control Protocol is to assign an IP address to the computers on the LAN private network When you enable the DHCP Server the DHCP Server will allocate automatically an unused I...

Страница 65: ...rver distribution Lease Time The length of the IP address lease For example If the lease time is an hour then DHCP server will reclaim the IP address each hour 8 2 DHCP List and Binding The Static IP...

Страница 66: ...bound MAC Address Enter the MAC address of the computer you want to assign the above IP address Click Add to add the entry in the list Hostname The name of the computer which is added a new IP address...

Страница 67: ...e re directed to the local servers via the virtual server This section deals with the single port forwarding mainly The Single Port Forwarding allows you to set up kinds of public services such as web...

Страница 68: ...ion Delete Enable Click to check it for corresponding operation Well Known Service Port Select the well known services as DNS FTP from the drop down menu to add to the configured one above Add Add the...

Страница 69: ...ue except 80 such as 8080 Otherwise there will be a conflict to disable the virtual server 9 2 Port Range Forwarding This section deals with the port range forwarding mainly The Port Range Forwarding...

Страница 70: ...vices as DNS FTP from the drop down menu to add to the configured one above Add Add the selected well known port to the policy ID For example The server at the IP address of 192 168 0 10 in LAN provid...

Страница 71: ...control data protocols such as FTP BitTorrent SIP RTSP file transfer applications etc In order for these protocols to work through NAT or a firewall either the application has to know about an addres...

Страница 72: ...would get blocked or the network administrator would need to explicitly open up a large number of ports in the firewall rendering the network vulnerable to attacks on those ports In the default ALG s...

Страница 73: ...t IMPORTANT When the DMZ host is enabled the firewall settings of the DMZ host will not function 9 5 UPNP Settings It supports latest Universal Plug and Play This function goes into effect on Windows...

Страница 74: ...the UPnP Chapter 10 Traffic Control 10 1 Traffic Control Traffic control is used to limit communication speed in the LAN and WAN Up to 20 entries can be supported with the capability for at most 254 P...

Страница 75: ...g bandwidth in WAN port Service To select the controlled service type such as HTTP service IP Starting Address The first IP address for traffic control IP Ending Address The last IP address for traffi...

Страница 76: ...l to drop all setting saved last time 10 2 Traffic Statistics Traffic statistics is used to show the LAN PC s traffic information Enable traffic statistics check to enable traffic statistics Usually t...

Страница 77: ...Router Receiving byte The PC s byte Mbyte received from the Router Chapter 11 3G WAN Traffic and Connection Timer 11 1 3G WAN Traffic In 3G WAN mode 3G WAN traffic function is supported Click 3G WAN...

Страница 78: ...o calculate the traffics of WAN port Click 3GWAN Traffic then you can inquiry the status such as the status 11 2 Connection Timer In 3G WAN mode Connection Timer function is supported Click System Sta...

Страница 79: ...to the device The actual statistics is subject to the ISP Chapter12 URL Monitor 12 1 URL Monitor This feature is used to record user s Internet activity so in terms of this feature the administrator c...

Страница 80: ...n be solved the problem that the records will be lost when it is over 500 entries Receive E mail Address Input the received E mail s address here For example tenda sina com cn SMTP Server Address Inpu...

Страница 81: ...o set sending e mail s entry interval The entry ranges from 100 to 500 For example If you input 100 here it means the Router will send an email from Send Email Address to Receive Email Address every 1...

Страница 82: ...the Policy Click Clear button to clear all settings for the policy Filter Mode Click one radio button to enable or disable to access the Internet Policy Name Enter a name for the access policy select...

Страница 83: ...0 100 to access the Internet from 9 00 to 18 00 everyday without restrictions to other computers in LAN you need to set the packet filtering list as the above diagram 13 2 URL Filter Settings In orde...

Страница 84: ...the policy Filter Mode Click one radio button to enable or disable to access the Internet Policy Name Enter a name for the access policy selected Start End IP Enter the starting ending IP address URL...

Страница 85: ...s the Internet from 9 00 to 18 00 everyday and only can search the WEB pages contain the strings such as sina sohu and yahoo you need to set the packet filtering list as the above diagram Notice diffe...

Страница 86: ...ou want to run the access policy Times Select the time range of client filter Days Select the day s to run the access policy Apply Click to make the settings go into effect For example If you want to...

Страница 87: ...he network administrator to manage the Router remotely If you want to access the Router from outside the local network please select the Enable Enable Check to enable remote web management Port The ma...

Страница 88: ...address as 218 88 93 33 218 88 93 35 then only the IP addresses as 218 88 93 33 218 88 93 34 and 218 88 93 35 can access the Router For example If you want to configure the IP address 218 88 93 33 to...

Страница 89: ...All computers in the LAN can login the Web 2 For example if you only allow the MAC address with 00 11 22 33 E4 F5 to access the web please set it as above 13 7 WAN Ping The ping test is to check the...

Страница 90: ...on So it s essential for the router to choose the best path i e routing arithmetic In order to finish this function many transferring paths i e routing table are saved in the router for choosing when...

Страница 91: ...k should be 255 255 255 255 3 If the destination IP address is an IP address range the subnet mask should match the IP address For example if the IP is 10 0 0 0 subnet mask should be 255 0 0 0 if the...

Страница 92: ...he Internet and obtain the GMT time or set the time on this page first Then the time in other features e g firewall can be activated 15 2 DDNS The DDNS Dynamic Domain Name System is supported in this...

Страница 93: ...tablish virtual host in your home and company DDNS Click the radio button to enable or disable the DDNS service Service Provider Select one from the drop down menu and press Sign up for registration U...

Страница 94: ...unt information in DDNS server and in the address field entering http tenda 3322 org you can access the Web page 15 3 Backup Restore Settings The device provides backup restore settings so you need se...

Страница 95: ...3G 11N Wireless Router Click Save to save the configuration files Restore Setting Click Browse button to select the backup files Click Restore button to restore previous settings 89...

Страница 96: ...the settings you have set So please Note down the related settings if necessary Restore Click this button to restore to default settings Factory Default Settings User Name admin Password admin IP Addr...

Страница 97: ...nda cn Browse click this button to select the upgrade file Upgrade click this button to start the upgrading process After the upgrade is completed the Router will reboot automatically 15 6 Reboot the...

Страница 98: ...r the old password New Password Enter a new password Re enter to Confirm Re enter to confirm the new password NOTE It is highly recommended to change the password to secure your network and the Router...

Страница 99: ...Refresh Click this button to update the log Clear Click this button to clear the current shown log 15 9 Logout After you have finished the settings completely in logout page click Yes to logout the w...

Страница 100: ...pany The system derives from narrow frequency CDMAOne digital standard You can upgrade the original CDMAOne structure to 3G with cheap construction cost WCDMA WCDMA Wideband CDMA also called CDMA Dire...

Страница 101: ...a wireless network Your network s SSID should be unique to your network and identical for all devices within the network It is case sensitive and must not exceed 20 characters use any of the characte...

Страница 102: ...er since each product use different method for key generation it might not work for different products Therefore it is NOT recommended using WPA WPA2 A security protocol for wireless networks that bui...

Страница 103: ...Later people discovered that 802 1x authentication can be used to solve the security problems of wireless network connection The EAP TLS of 802 1x accomplished the bidirectional authentication between...

Страница 104: ...outer if it works well Once the device is powered on for a few seconds the SYS indicator on the panel will be turned on If it is not please contact us Step 2 check the network cables if it is good and...

Страница 105: ...dress is not occupied by other devices If there are two computers with the same IP addresses please modify one 4 I can not use E mail and access the Internet What can I do It happens in ADSL connectio...

Страница 106: ...ure the LAN users can access these servers and know related service port For example Web server s port is 80 FTP is 21 SMTP is 25 and POP3 is 110 Step 2 in the Router s web click Virtual Server and se...

Страница 107: ...phone5 0 TCP 22555 SMTP TCP 25 POP3 TCP 110 7 Why can t I use my 3G Modem Card to connect the Internet a Please make sure that you have inserted a SIM card into your 3G Modem Card you have enabled the...

Страница 108: ...wireless WAN function to access the Internet a Please make sure that the wireless adapter can access the Internet when connected to the computer wireless signals scanned by the adapter are strong eno...

Страница 109: ...or turn off the power of the Router when you are not using Internet for avoiding unnecessary charges b The traffic when multiple computers are sharing one Internet access line is more intensive than t...

Страница 110: ...Email sales tenda com cn Technical Support support tenda com cn Appendix Complied 3G Modem Card List Brand Model Brand Model Tenda 3G189C D LINK DWM_162 U5 HUAWEI EC169 D LINK DWM_162 HUAWEI EC169 New...

Страница 111: ...UK Verizon USB760 HUAWEI BASE e plus E169 Verizon UMW190V W Vtion E1916 Verizon UMW190 ZTE MU351 Verizon UMW175V W ZTE AC580 Ttec WS 119 ZTE AC581 Ttec WS220 ZTE AC581 New1 CCU 680 ZTE AC581 New2 CCU...

Страница 112: ...you find that our Router can not support your 3G modem card please visit our official website www tenda cn to download new firmware 3 Huawei EC226 EC122 E176G Viton E1916 ZTE MU351 and GXZG LKT828 ar...

Страница 113: ...SHENZHEN TENDA TECHNOLOGY CO LTD www tenda cn...

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