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The Gateway is already pre-cabled to make the set-up 

easier for you. 

Important Information  

You must have authorised account holder permission 

to install the Telstra 

nbn Connection Kit. Once the kit is 

connected, your switch to the 

nbn network may take 

up to 3 weeks. You will be notified by email once your 

connection is complete. Your existing broadband and 

voice services will continue to work while we organise 

your move to the 

nbn network.

Please ensure you have read the warnings on the side 

of the box before proceeding as these services will not 

work after self install (e.g medical alarms).  

If you need your ADSL username and password you can 

retrieve it at telstra.com/password 

Any devices plugged in to your telephone wall sockets 

can interfere with your 

nbn service so you need to 

disconnect them (e.g. existing modems, telephones 

and any other devices). To continue using your existing 

phones or fax machines after your move to the 

nbn

please ensure they are connected to this Telstra 

nbn 

Connection Kit by following these instructions.

 

To recycle your old Gateway: 

recyclingnearyou.com.au/ewastescheme/

a. 

Please read the sticker on the side of the Gateway 

before removing it as it contains important information 

about your move to 

nbn network. 

b. 

Insert the GREY plug from the ADSL line filter into the 

telephone wall socket. 

CONNECT

DEVICES

LIFT OUT &

TURN OVER

FOR DIAGRAM

To connect the included cordless home phone

a. 

Insert the provided batteries into the handset.

 

b.

Wait for the handset to connect to the Gateway, 

then the home screen will appear. This could 

take up to 1 minute.   

c.

Plug the handset cradle into any power outlet 

and place the handset vertically in the charging 

cradle. Charge the handset overnight for best 

results. The provided handset is wirelessly 

paired with the Gateway and will work 

automatically after these steps have been 

followed.

If you want to connect your existing home phone

Plug in your existing home phone into GREEN 

‘PHONE’ port on the Gateway. Check for dial 

tone. Existing phones and fax machines not 

connected to this port on the Gateway will no 

longer work after your move to the 

nbn network.

 

To connect  via Wi-Fi

On your device (smartphone, tablet, laptop etc.) 

select the Wi-Fi Name printed on your Wi-Fi 

fridge magnet. When asked, enter in the Wi-Fi  

Password also on your Wi-Fi fridge magnet. To 

check if your internet is working go to your 

favourite website or telstra.com/welcome 

To connect via a cable (optional)

Insert the YELLOW “LAN” plug into any YELLOW 

port on the Gateway. Insert the other end into 

your device’s network port.

YOUR INSTALLATION IS NOW COMPLETE. WE 

CAN NOW BEGIN YOUR MOVE TO THE NBN 

NETWORK WHICH MAY TAKE UP TO 3 WEEKS.

POWER

GATEWAY

CONNECT

GATEWAY

a. 

Plug the power adaptor into the wall. Make sure 

the power point is switched on. 

b.

The Gateway will now turn on. Please wait for 

the POWER button to turn solid green. 

Wait for the “ONLINE” light situated on the 

top of your Gateway to turn solid green. 

This could take up to 10 minutes.

Set-up guide for your new Telstra 

nbn™ Connection Kit suitable for these 

connection types: Fibre to the Node / Fibre to the Building 

QUICK START GUIDE

REMOVE FRIDGE MAGNET

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