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5.2.4 Notification templates
Notification templates should only be configured if reporting to CMS is needed. In this menu you
can configure different templates according to which the device will send reports to CMS servers
and receivers. For quick and easy setup, the device contains 2 built-in templates, named as
“
EMPTY
” and “
DEFAULT
”, which cannot be deleted, but their configuration can be changed if
needed. If you wish to add new notification templates, this should be done prior to configuring
events. Any template can be assigned to any event, thus reports can be directed to the desired
servers and receivers, with the desired priorities. Servers/receivers are classified into two groups,
primary and backup. When an event occurs, the given report will be sent to all servers and
receivers configured as primary in the notification template associated with the given event.
In case that none of the primary servers/receivers are available, the device will try to report to the
servers/receivers configured as backup.
The order of reporting to servers and receivers configured as backup in a template corresponds
to the numbering (1 to 6) of the channels in the template. The priority depends on the classification
of the configured servers/receivers (primary or backup). Primary servers/receivers will be notified
first. Reports will be sent to all primary servers/receivers, while backup servers/receivers will only
be notified if reporting to all primary ones fail. In this case, the device will try to report to the first
highest priority backup server/receiver, and then, if this fails, to the second one, and so on.
Additionally, if a reporting channel fails, the devices will keep sending supervision messages to
the given server/receiver by the configured supervision sending interval to check its availability,
and
will
send
the
report
as
soon
as
it
becomes
available.
The device will no longer try to report events for which reporting failed for more than 1 hour.
Notification templates cannot be deleted while they are associated with an event. The system
supports adding up to
10 notification templates
, including the built-in ones.
