TG-7 Cellular Series Installation & Operating Guide
11
56053501 Rev A © 2022 Telguard
•
For all installations in Canada, the End-to-End Acknowledgment feature is required. When
an acknowledgment for a message cannot be relayed from the central station to the
communicator, the Radio Failure Condition will be triggered.
•
In Canada, TG-7 Cellular Series devices are suitable for use in Security Level 1 applications.
Post-Installation Remote Programming
To continue to meet compliance requirements, once a unit is installed it cannot be remotely
reprogrammed or receive updated firmware from Telguard Technical Support without manual on-site
action. To change the device settings or accept updated firmware, follow these steps:
•
Locate and press the RSSI button on the communicator, holding it for at least 5-7 seconds.
•
LED 5 will flash, indicating that a message has been sent to initiate a Maintenance Window.
•
The maintenance window will last for 10 minutes after receipt of the device message.
•
dealer portal and make the necessary configuration changes to the
device, within the observed maintenance window (10 minutes).
•
No device configuration changes can be made outside of the maintenance window.
NOTE: All alarm functions and transmissions will continue to operate during the Maintenance
Window. The alarm system should be placed in test mode with the central station.
Diagnostic and Status LEDs
Seven active LEDs are provided as a useful aid during installation and give installers an immediate
visual indication of system status. The LEDs serve as indicators for activation, system trouble
conditions, power, and communication indicators. They can also provide a signal strength indication,
similar to the signal strength bars on a cellular phone. See Appendix 2 or the installation section for
details.
Optional DC Operation (12VDC or 24VDC)
The TG-7 Cellular Series communicators can be operated solely by DC power provided by an alarm
panel. This eliminates the need for a separate AC outlet at the protected premises. To use, connect
12VDC or 24VDC regulated power from the p
communicator. LED 8 will illuminate to indicate the communicator has a valid power source. The
provided AC adapter should NOT be used when powering the communicator from the alarm panel.
NOTE: When using TG-
-
PEM and the TG-PEM Telguard Power connection should go to the DC input on the communicator.
See Installation Guide for the TG-PEM for more details.
NOTE: When using DC power from an alarm panel (with or without TG-PEM), the communicator
should not be connected to an AC power source or to a battery.
powers the communicator when the panel loses AC power. Be sure to account for this load when
determining how to supply power to the communicator.
Complete Factory Reset Option
A special function within the TG-7 Cellular Series communicators allows you to perform a complete
Factory Reset on the unit. This reset will change all unit settings back to a factory default
configuration.
NOTE: Never attempt to do a Complete Factory Reset on an active account because the unit will
need to be re-activated.
