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Lifetime Guarantee:
The Stainless™ steel vessel carries a lifetime guarantee against faulty manufacture or materials,
provided that:
The product is used solely for the storage of mains quality potable water.
The product has not been modified or tampered with.
The product has been installed and maintained in accordance with the installation instructions.
The product has not been subjected to damage caused by frost, or other external influence.
The Guarantee Card, supplied with the product, has been completed and returned to Telford Water
Heaters within 90 days of installation.
The immersion heater, water control valves, cylinder thermostat and energy cut out valves are guaranteed for
two years from the date of manufacture.
This guarantee is only available in the United Kingdom of Great Britain and Northern Ireland.
Claims made against our Lifetime Guarantee must be supported with evidence of purchase and the product
serial number, along with a copy of the completed Benchmark Log Book.
Your Statutory rights are not affected by this guarantee.
Exclusions to the guarantee
Any labour charges associated wih replacement of the unit or any of its components.
Any consequential losses caused by malfunction or failure of the unit.
The effects of scale build up.
Failure to carry out the annual safety check on this product will invalidate the guarantee.
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