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Malfunctions and fault elimination

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DoorLine TM4

Malfunctions and fault elimination

The following table contains the most frequently occurring malfunctions and
their correction. In case of further malfunctions, please contact your specialist
dealer or our technical Hotline (see rear side of device).

No function

No operating voltage

Check installation.
Check Connections at
the terminals for correct
connection order.

Incorrect bell signalling

No dialling

Incorrect programming
of the call numbers for
the bell pushbuttons

Check programming of
buttons, repeat if ne-
cessary

Voice communication is
not established after
picking up the tele-
phone

Call reception by button
is programmed (factory
setting)

Activate "Direct mode"
is desired

Содержание DoorLine TM4

Страница 1: ...Operating and Assembly Instructions Door Intercom System DoorLine TM4 ...

Страница 2: ...liminated in new editions We highly appreciate your feedback at any time if you find a mistake that we overlooked These Operating Instructions also use the term device or door intercom sys tem to refer to the TM4 The private branch exchange system is also referred to as PBX System 1 1 Copyright Copyright 2018 Telegärtner Elektronik GmbH Hofäckerstraße 18 74564 Crailsheim We reserve all rights to t...

Страница 3: ...Place of installation 11 4 5 Installing device 11 4 6 Connecting device 12 4 6 1 Important notes 12 4 6 2 Wiring 12 4 6 3 Terminal assignment 14 4 6 4 Wiring diagram 15 4 6 5 Connection example for a door opener and a door bell 16 4 6 6 Checking connection 17 5 Configuration 18 5 1 Factory settings 18 5 2 Restoring factory settings 18 5 3 Acknowledgement tones 19 5 4 Saving and ending configuratio...

Страница 4: ...fining call numbers for call forwarding 30 5 16 2 Deleting call numbers for call forwarding 31 5 17 Configuring relay contacts 32 5 17 1 Configuration of relay contact 1 32 5 17 2 Configuration of relay contact 2 34 5 18 End of call after door opening 36 6 Overview of programming table 37 7 Everyday use 40 7 1 Receiving a door call 40 7 2 Opening a door 41 7 3 Calling the DoorLine 42 7 4 Activatin...

Страница 5: ...al bonding including earth ing on the lines Do not connect the a b lines with an earthing conductor because this can result in damage to the device Do not use damaged devices Have a damaged device repaired immedi ately The lines must not be installed or connected during storms The housing must not be opened under any circumstances Unauthorised opening incorrect repairs or modification can result i...

Страница 6: ... 1 Microphone break off for split installation 2 Securing tabs 3 Connecting terminal 1 for bell and buttons and amplifier module 4 Connecting terminal 2 for voltage supply switching contacts and tele phone line 5 Loudspeaker 6 Adhesive pad 7 Predetermined breaking point for split installation of the microphone ...

Страница 7: ...ce type 3 2 Specified use DoorLine Slim is designed for connection to analogue telephone systems It can be used as an intercom as an electronic door opener for remote controlled opening of doors or gates for relaying door conversations to telephones for connection to other control systems DoorLine has been developed for private as well as commercial use ...

Страница 8: ...king bar As far as insurance is concerned a door that is held closed only by the use of the door opener is not regarded as locked 3 3 Technical prerequisites The device is designed for connection to an analogue telephone connec tion a b Port of a PBX system Both relay switching outputs of the device connect potential free This means that when a door opener or a similar device is activated it may b...

Страница 9: ...eral data Power supply Cable length Power supply Current consumption Degree of protection Operating temperature Weight 9 24V 0 5 A max 50 m Standby 0 5 W Call state max 1 W IP20 20 C to 60 C 100 g Dimensions Cable length micro Device 300 mm 84 x 109 5 x 29 mm 3 5 Accessories Wall power supply unit article number 114737 For power supply to the DoorLine TM4 Wall power supply SNG DL article number 10...

Страница 10: ...tructions 4 2 Scope of supply The scope of supply of the device includes the device Assembly and Operating Instructions wall power supply TAE adapter Cable RJ11 to open ends 2x terminals 4 3 Prior to assembly Check all parts for completeness and transport damage prior to assembly We recommend that you initially connect the DoorLine in the direct vicinity of your PBX system try it out and make the ...

Страница 11: ...ystem with already existing bell pushbuttons and intercom grilles The ambient temperature must be between 20 C and 60 C In the area of the installation location no supply lines or similar must be in stalled 4 5 Installing device The device is installed via the existing securing tabs or via the adhesive pad in a letterbox system ...

Страница 12: ...a door opener Then connect the bell transformer voltage via the respective relay switching output to the door opener see chapter Connection example for a door opener and a door bell 16 Both switching relays can be loaded to a max of 24 V AC DC 1 A Prior to initial operation of the device ensure that these values are not exceeded by your door opener door bell or other devices to be connected Observ...

Страница 13: ...ges for voice and signal operation 320 m 140 m Ranges for door opener operation from an ex ternal bell transformer to door opener max imum current consumption 1A alternating voltage 12 V 16 V 20 V 24 V 38 m 76 m 115 m 177 m 17 m 34 m 51 m 78 m Connection types At the analogue connection of the PBX system three connection types are usually used in Germany Terminals RJ 11 TAE plugs On modern PBX sys...

Страница 14: ...ctly to the device Com Common common reference point for the pushbutton inputs Button 1 Button 4 Input for bell pushbutton Amplifier module The loudspeaker signal for a separate amplifier module can be tapped here 9 24 V DC Supply voltage neutral polarity Contact 2 potential free contact Contact 1 potential free contact Telephone line The two wires for the analogue tele phone line are connected he...

Страница 15: ...am Item Description A DoorLine TM4 B Power unit connection neutral polarity C Connection to telephone system neutral polarity D Inputs for bell pushbutton 1 4 E Output for amplifier module F Output for potential free contact 2 G Output for potential free contact 1 ...

Страница 16: ...y and connection 16 52 DoorLine TM4 4 6 5 Connection example for a door opener and a door bell Item Description A DoorLine TM4 B Power unit G Door bell at contact 1 H Door opener at contact 2 I Bell transformer ...

Страница 17: ...ephone that is connected to your telephone system see chapter Calling the DoorLine 42 ð A double tone sounds in the telephone The voice communication between telephone and DoorLine is then built up If the device does not react disconnect it immediately from the power supply system Then check the connection to the power unit for a wiring fault If installation was successful start the configuration ...

Страница 18: ... 14 Call reception Reception by button redial Configuration of contact 1 External gong for all bell pushbuttons Configuration of contact 2 Door opener Automatic door opener deactivated Call duration after door opener deactivated 5 2 Restoring factory settings 1 Enter the configuration mode see chapter Entry to config uration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 ...

Страница 19: ...the changed configuration 5 5 Information on the entry of call numbers Input Effect Does not result in the selection of this character but rather a di alling pause of one second Results in one time dialling of a character If you reach your desired telephone via the call number 1 you have to enter 1 in the call number input of the Door Line The DoorLine generates a flash pulse of 100 ms Results in ...

Страница 20: ... 3 Actuate the hashtag button twice on the telephone You will hear the neutral acknowledgement tone 4 Enter the PIN You will hear the positive acknowledgement and are now in programming mode If you hear the positive acknowledgement tone you can start with the pro gramming Otherwise the procedure must be repeated If you are in programming mode you can carry out all configuration options one after t...

Страница 21: ...usted to your PBX system After the adjustment you can adapt the volume and the microphone sensitiv ity as desired 5 8 Defining microphone sensitivity and volume The microphone sensitivity can be adjusted in 10 stages the loudspeaker volume in 20 stages When the maximum or minimum possible value is reached you will hear an acknowledgement tone Each correct key input is confirmed by a neutral acknow...

Страница 22: ...hone You will hear the neutral acknowledgement tone 4 Enter new 4 digit PIN Code You will hear the neutral acknowledgement tone 5 Repeat new PIN Code You will hear the positive acknowledgement tone If changing of the PIN Code is not completed with the positive ac knowledgement tone check whether the correct PIN Code was input when you entered the configuration mode This is not checked by the DoorL...

Страница 23: ...cted 5 10 1 Defining call numbers for bell pushbuttons Configuration example Call number 1 for bell pushbutton 1 1 Enter the configuration mode see chapter Entry to config uration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Enter configuration command for call number bell push button 1 11 at the telephone 4 Neutral acknowledgement tone 5 Enter call number max 20 digits...

Страница 24: ...on of call number 1 for bell pushbutton 4 Configuration of call number 2 for bell pushbutton 4 5 10 2 Deleting call numbers You can delete a call number that is saved on a button Configuration example Deleting call number 1 for bell pushbutton 1 1 Enter the configuration mode see chapter Entry to config uration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Enter configur...

Страница 25: ... 2 for bell pushbutton 4 5 11 Enabling door opener function For security reasons to prevent unauthorised opening the door cannot be opened if the connection was set up from the telephone to the door intercom This function can be deactivated if desired 1 Enter the configuration mode see chapter Entry to config uration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Enter co...

Страница 26: ...tion command 05 at the telephone As confirmation you will hear a neutral acknowledgement tone 4 Define the switching time of the door opener by entering the digits 1 to 9 digit corresponds to the duration in seconds 0 deactivated Finally you will hear the positive acknowledgement tone With door opening with redial 8 If relay contact 1 was defined as door opener 1 Enter the configuration mode see E...

Страница 27: ...s disconnected automatic ally Delivery status one minute Possible values 1 to 9 minutes in steps of 1 minute or 0 for without limitation 1 Enter the configuration mode see Entry to configuration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Enter configuration command 07 at the telephone As confirmation you will hear a neutral acknowledgement tone 4 Define the call durat...

Страница 28: ...effect When a bell pushbutton is actuated the set time for the call duration starts running immediately 1 Enter the configuration mode see Entry to configuration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Enter configuration command 08 at the telephone As confirmation you will hear a neutral acknowledgement tone 4 Enter call duration with digits 01 99 in steps of one ...

Страница 29: ...te the hashtag button and star button on the tele phone 3 Enter configuration command 70 at the telephone You will hear the acknowledgement tone 5 15 2 Call reception in direct mode The voice communication between door intercom system and telephone is built up immediately after the receiver has been picked up 1 Enter the configuration mode see chapter Entry to con figuration mode 19 2 Actuate the ...

Страница 30: ...warding to an external destination The analogue extension line to which the DoorLine is connected must have an authorisation for receiving external telephone calls In most telephone systems this function is referred to as direct outward dial ling 5 16 1 Defining call numbers for call forwarding 1 Enter the configuration mode see chapter Entry to config uration mode 19 2 Actuate the hashtag button ...

Страница 31: ...e the hashtag button and star button on the tele phone 3 Delete the first call number enter configuration com mand 51 at the telephone or Delete the alternative number enter configuration com mand 52 at the telephone 4 Neutral acknowledgement tone 5 If no input is made for 5 seconds you will hear the positive acknowledgement tone and the call number will be de leted ...

Страница 32: ...essed The contact remains connected as long as the bell pushbutton is pressed 5 17 1 Configuration of relay contact 1 1 Enter the configuration mode see chapter Entry to config uration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Enter configuration command 61 at the telephone Neutral acknowledgement tone 4 Enter switching command in accordance with the following table ...

Страница 33: ...g voice communication door opener Factory setting 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 Switching contact 1 is ac tivated if voice communic ation is established Example you wish to assign a door gong to relay contact 1 The door gong is to sound when bell pushbutton 2 is pushed After entry to configuration mode enter the following à6102 ...

Страница 34: ...nfiguration mode see chapter Entry to con figuration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Enter configuration command 62 at the telephone Neutral acknowledgement tone 4 Enter switching command in accordance with the follow ing table You will hear the acknowledgement tone as confirmation ...

Страница 35: ... pushbuttons Redial Comments 1 2 3 4 9 00 Relay contact 2 switches with redial of 9 during voice communication door opener Factory setting 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 Switching contact 2 is ac tivated if voice communic ation is established ...

Страница 36: ...connected immediately after activation of the door opener the option End of call after door opening can be activated 1 Enter the configuration mode see chapter Entry to con figuration mode 19 2 Actuate the hashtag button and star button on the tele phone 3 Deactivated factory setting activated Neutral acknowledgement tone ...

Страница 37: ...justment to PBX system à04 Door opener func tion Door opener function 0 disabled 1 enabled Factory setting disabled à05 Door opener time Switching time for door opener 1 to 9 seconds or 0 door opening not possible Factory setting 3 seconds à07 Call duration Defining maximum call dura tion 1 9 minutes or 0 without limitation Factory setting 1 minute à08 Call duration Call duration to extension line...

Страница 38: ...om bell pushbutton 4 à51 Call number Call number to be called dur ing active call forwarding à52 Call number Alternative number to be called during active call for warding à61 Command 00 16 Configuration of relay con tact 1 See Configuring relay contacts 32 à62 Command 00 16 Configuration of relay con tact 2 See Configuring relay contacts 32 à70 Call reception by pushbutton factory setting à71 Cal...

Страница 39: ...Overview of programming table 6 DoorLine TM4 39 52 Ending programming Hang up the receiver or enter 0 ...

Страница 40: ...s With presetting Call reception by pushbutton 1 Pick up telephone An attention tone beep indicates a call from the door intercom system Actuate a random numeric key Voice communication is established 2 Simply hang up the receiver to end the voice communic ation or enter digits 0 disconnects the connection immediately or the maximum call duration is reached The connection is then disconnected auto...

Страница 41: ...ng a door 1 A door call takes place 2 enter button command 8 if relay contact 1 is set as door opener or Enter button command 9 if relay contact 2 is set as door opener The door opener is activated Important In delivery status of the DoorLine the door cannot be opened from the tele phone during a call setup If this security measure is not required it can be cancelled by a corresponding configurati...

Страница 42: ...nnects the connection immediately or the maximum call duration is reached The connection is then disconnected automatically In case of loud interfering noise it is possible that the connection is not disconnected immediately In this case use option 0 to disconnect the connection The connection is then disconnected after the defined time 7 4 Activating deactivating call forwarding Example You leave...

Страница 43: ... button 4 Enter digit 1 4 for the relevant bell pushbutton 5 Enter digit 1 for activation You will hear the acknowledgement tone Forwarding is active 6 Hang up the receiver Deactivating call forwarding 1 Pick up telephone 2 Call the door intercom system You will hear the acknowledgement tone 3 Press the hashtag button 4 Enter digit 1 4 for the relevant bell pushbutton 5 Enter digit 0 for deactivat...

Страница 44: ...ctivate call forwarding pushbutton 3 Activate call forwarding pushbutton 3 Deactivate call forwarding pushbutton 4 Activate call forwarding pushbutton 4 or Activates the door opener Function is only available if a relay contact is configured as door opener and the door call was set up by the DoorLine or the door opener function was enabled in the config uration of the DoorLine automatic door openi...

Страница 45: ...oor opening with actuation of bell pushbutton 1 or 2 without call signalling automatic door opening with actuation of bell pushbutton 1 or 2 with call signalling if switching contact 2 is set as a door opener factory set ting if switching contact 1 is set as a door opener Important The contacts can only be switched via these direct commands if they have been assigned the function Redial in the con...

Страница 46: ...hnical Hotline see rear side of device No function No operating voltage Check installation Check Connections at the terminals for correct connection order Incorrect bell signalling No dialling Incorrect programming of the call numbers for the bell pushbuttons Check programming of buttons repeat if ne cessary Voice communication is not established after picking up the tele phone Call reception by b...

Страница 47: ...posal 9 3 1 Disposing of packaging material All packaging materials are environmentally compatible and recyclable The packaging material can be returned to the sales outlet or the local collection centres for used paper and plastic materials 9 3 2 Disposing of old device The product belongs to the category electrical and electronic equipment In accordance with the EC Directive 2012 96 EC it must n...

Страница 48: ...48 52 DoorLine TM4 ...

Страница 49: ...DoorLine TM4 49 52 ...

Страница 50: ...50 52 DoorLine TM4 ...

Страница 51: ...DoorLine TM4 51 52 ...

Страница 52: ... of the Hotline incurs the normal connection costs Telegärtner Elektronik Hotline Tel Monday Thursday Friday service telegaertner elektronik de 49 7951 488 9200 7 00 16 30 hours 7 00 13 00 hours Issued by Manufacturer Telegärtner Elektronik GmbH Hofäckerstraße 18 D 74564 Crailsheim 49 7951 4880 www telegaertner elektronik de info telegaertner elektronik de Version 1 3 2018 11 07 EN Translation of ...

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