Teledyne Photometrics Everywhereyoulook KINETIX, Руководство пользователя, Страница: 4 / 41

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Limited One (1) Year Warranty on Refurbished or Discontinued Products
Teledyne Photometrics warrants, with the exception of the CMOS or CCD image sensor device (which carries NO
WARRANTIES EXPRESS OR IMPLIED), this product against defects in materials or workmanship for a period of up to one (1)
year after shipment. During this period, Teledyne Photometrics will repair or replace, at its sole option, any defective parts,
without charge to you. You must deliver the entire product to the Teledyne Photometrics factory or, at our option, a
factory-authorized service center. You are responsible for the shipping costs to return the product to Teledyne
Photometrics. International customers should contact their local Teledyne Photometrics representative/distributor for
repair information and assistance or visit our technical support page at
www.photometrics.com .
Normal Wear Item Disclaimer
Teledyne Photometrics does not warrant certain items against defect due to normal wear and tear. These items include
internal and external shutters, cables, and connectors. These items carry no warranty, expressed or implied.
Software Limited Warranty
Teledyne Photometrics warrants all of our manufactured software discs or memory devices to be free from substantial
defects in materials and/or workmanship under normal use for a period of one (1) year from shipment. Teledyne
Photometrics does not warrant that the function of the software will meet your requirements or that operation will be
uninterrupted or error free. You assume responsibility for selecting the software to achieve your intended results and for
the use and results obtained from the software. In addition, during the one (1) year limited warranty, the original purchaser
is entitled to receive free version upgrades. Version upgrades supplied free of charge will be in the form of a download from
the Internet. Those customers who do not have access to the Internet may obtain the version upgrades on a USB memory
device from our factory for an incidental shipping and handling charge.
Owner’s Manual and Troubleshooting
You should read the owner’s manual thoroughly before operating this product. In the unlikely event that you should
encounter difficulty operating this product, refer to the owner’s manual. If the problem persists, please contact the
Teledyne Photometrics technical support staff or an authorized service representative.
Your Responsibility
The above Limited Warranties are subject to the following terms and conditions:
You must retain your bill of sale (invoice) and present it upon request for service and repairs or provide other proof of
purchase satisfactory to Teledyne Photometrics. You must notify the Teledyne Photometrics factory service center within
thirty (30) days after you have taken delivery of a product or part that you believe to be defective. With the exception of
customers who claim a “technical issue” with the operation of the product or part, all invoices must be paid in full in
accordance with the terms of sale. Failure to pay invoices when due may result in the interruption and/or cancellation of
your two (2) year limited warranty and/ or any other warranty, expressed or implied.
All warranty service must be made by the Teledyne Photometrics factory or, at our option, an authorized service center.
Before products or parts can be returned for service you must contact the Teledyne Photometrics factory and receive a
return authorization number (RMA). Products or parts returned for service without a return authorization evidenced by an
RMA will be sent back freight collect. These warranties are effective only if purchased from the Teledyne Photometrics
factory or one of our authorized manufacturer’s representatives or distributors.