TH-EU KVM Extender
2-15-2012
51
8
Troubleshooting
8.1
Blank Screen
Diagnosis
Possible Reason
Measure
LED
Power
off
Power supply
Check power supply units and
the connection to the power
network.
LED
Link
Status
Video 1 / 2
off
Connection between
CON Unit and CPU Unit
Check interconnect cables and
connections.
CPU unit: LED
Video OK
off
No video signal detected
by source (computer,
CPU)
Check DVI-D cable to CPU
Download DDC information from
console monitors (see
Chapter 6.1, Page 40).
Reboot CPU if necessary.
No monitor detected
Check connection, length and
quality of the DVI-D cable to
monitor, tighten cable
thumbscrews.
No video signal detected
from CPU Unit
Check connection, length and
quality of interconnect cables
between the units.
Download DDC information from
console monitors (see
Chapter 6.1, Page 40).
Reboot CPU if necessary.
CON unit: LED
Video OK
off
Device configuration not
suitable for device
Set DIP switches according to
device type.