Can I use the frozen food setting when cooking in the Manual mode?
No as the cooking sensors are not active in Manual Mode.
Do I need to turn off the grill and let it cool to start a second batch of cooking?
No. Once the first batch has finished open the grill fully and remove the food. Close the grill and
press OK. You do not have to switch off the grill first. When the lights flash again, choose the
mode that you want. The preheating phase should be a lot quicker than the first time as the plates
will already be hot. When the Optigrill beeps to say it is ready, open the grill again and put the
second batch of food on to the plates and continue as normal.
Before cleaning your grill, wait around 45 minutes while the device cools. To remove heavy
food residue on the grill plates or on the side, we recommend you use a wooden or plastic
spatula. To clean the grill and grill components, use a cloth soaked in hot water. Do not immerse
the grill in water. Do not use abbrasive cleaning products or products containing alcohol or fuel
since these may damage the device.
The appliance has not been fully opened when placing the food on the grill plates before
cooking.
Solutions: To allow the appliance to detect the start of the cooking cycle, the appliance must be
completely opened before each cooking cycle. If not, the cooking cycle will not start.
Completely open the grill then close it and press OK.
The colour indicator flashes white - what does this mean?
The appliance has detected an issue and may need to be repaired.
The cooking cycle has stopped whilst cooking - why?
If you leave the appliance open between 2 cooking cycles it will turn to safety mode and will
have to be reset.
To ensure the best cooking results, you should not open the appliance for more than 1 minute
during cooking cycles. RESET by unplugging it for 2-3 minutes and restart full cooking cycle.
Why does my appliance no longer beep?
The appliance needs to be repaired.
The appliance began cooking in manual mode (red indicator) without this mode being selected.
Why?
You started cooking before preheating had finished.
To rectify this: turn off the appliance, remove the food, restart the appliance and then return to
the programme selection and wait until preheating has finished before cooking the food.
If the problem persists despite adhering to the advice above: the appliance may need to be
repaired.
The appliance switches automatically to manual mode (green indicator) after start-up. Why?
• The grill plates have not been properly placed on the plate hooks and therefore, the sensors
cannot correctly detect the food.
To rectify this problem, turn off the appliance and allow it to cool down. Then install the cooking
plate correctly.
• You started cooking food between the plates without preheating.
