Technical Manual Page 16 of 17
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8. Product guarantee
8.1
Terms of the guarantee
8.2.1 GUARANTEE AND CONDITIONS
Technofase products are covered by a 2 (TWO) YEAR guarantee from the date of
purchase with the exception of the batteries which are covered by a 6 (SIX) MONTH
guarantee. During this period Technofase undertakes, at its sole discretion, to repair or
replace faulty components with similar or equivalent products or to refund the
Customer for the amount paid for the component in the case of faulty material or
manufacturing defects. If the label with the series number of a product has been
cancelled, tampered with, or partially or completely covered, Technofase reserves the
right not to consider such a product under guarantee. The guarantee covers
manufacturing faults in the components at the time of purchase and the labour
necessary to repair them.
The guarantee is null and void in the event of: improper use of the product, negligence,
intentional damage or any problem due to incorrect installation after purchase. The
guarantee is of the “on-centre” type, i.e. the customer is only liable for paying the cost
of dispatching the faulty product to the repair shop.
8.2.2
DURATION OF THE GUARANTEE FOLLOWING SERVICES UNDER THE
GUARANTEE
Any service carried out under the guarantee will not prolong the duration of the
guarantee.
8.2.3
RESPONSIBILITY TOWARDS THIRD PARTIES
The buyer will not hold Technofase responsible with regard to any controversy that
may arise with the final user as the buyer undertakes to check in advance the
appropriateness of the system configuration and of every single component he has
purchased. It is expressly understood that Technofase is responsible only towards the
first buyer and exclusively within the terms provided for by the guarantee clause.
