O ther
Troubleshooting
B e fo re re q u e s tin g s e rv ic e , m a k e th e fo llo w in g c h e c k s . If y o u a re in d o u b t a b o u t s o m e o f th e c h e c k points, o r if
th e r e m e d ie s in d ic a te d in th e c h a rt do not s o lv e th e p ro b le m , re fe r to “C u s to m e r S e rv ic e s D ire c to ry ” on “S a fe ty
In s tru c tio n s ” if y o u re s id e in th e U .S .A ., o r re fe r to “C O N T A C T IN F O R M A T IO N ” on “S a fe ty In s tru c tio n s ” if you
re s id e in C a n a d a , o r c o n s u lt y o u r d e a le r for instructio ns.
Sound and audio volum e
No sound.
• M a k e sure that the unit and the Bluetooth® device are connected correctly. ( l 13)
•C h e c k if m usic is playing on the Bluetooth® device.
• M a ke sure that the unit is turned on and the volum e is not set too low.
• Pair and connect the Bluetooth® device and the unit again.
•C h e c k if the Bluetooth® com patible device supports “A 2 D P ” profile. For details on profiles, see “Listening to m usic”
( l 1 5 ). Also refer to the operating m anual for the Bluetooth® com patible device.
Low volume.
• Increase the volu m e of the unit. ( l 16)
• Increase the volu m e on the Bluetooth® device.
Sound from the device is cut off. / Too much noise. / Sound quality is bad.
• Sound m ay be disrupted if signals are blocked. Do not fully cover this unit with the palm of your hand, etc.
• T h e device m ay be out of the 10 m (3 3 ft) com m unication range. M ove the device closer to this unit.
• R em o v e any obstacle betw een this unit and the device.
• Switch off an y w ireless LAN device w h en not in use.
Bluetooth® device connection
The device cannot be connected.
•Y o u can pair a m axim u m of 10 Bluetooth® devices with this unit. W h e n you pair a device after the m axim um has been
e xc e e d e d , previous devices are overw ritten. To use overw ritten devices again, do the pairing again.
•D e le te the pairing information for this unit from the Bluetooth® device, then pair them again. ( l 13)
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