10 - Customer Support
Contacts
Tecan Vacuum Separator (Te-VacS™) Operating Manual, 391236, en, V4.0
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10 Customer Support
This chapter informs you how to contact us in case help is needed. It lists
addresses and telephone numbers of the manufacturer’s representatives.
Tecan and its representatives maintain a fully trained staff of technical specialists
around the world. For any technical question, contact the nearest Tecan
representative.
If you have any comments on this Operating Manual or suggestions for
improvement, please send them by e‑mail to [email protected]. In your
e‑mail, please specify the manual name, the document ID and the manual version.
This information is shown at the bottom of each printed page and on the first page
of the help file (context‑sensitive help of software products).
10.1 Contacts
Please contact your local distributor or one of the addresses below.
Also see our homepage on the web:
Country/Re-
gion
Address
Telephone/Telefax/E‑mail
Asia
Tecan Asia Pte Ltd.
18 Boon Lay Way,
#10-106 TradeHub 21
Singapore 609966
Singapore
Phone
Fax
+65 6444 1886
+65 6444 1836
Australia
New Zealand
Pacific Is-
lands
Tecan Australia Pty Ltd
21 / 3 Westside Avenue
Port Melbourne Vic 3207
Australia
Phone
Phone
Fax
Toll Free:
1300 808 403
+61 3 9647 4100
+61 3 9647 4199
helpdesk-
[email protected]
Austria
Tecan Austria GmbH
Untersbergstrasse 1a
5082 Grödig
Austria
Phone
Fax
+43 6246 8933 256
+43 6246 72770
helpdesk-
[email protected]
Belgium
Tecan Benelux B.V.B.A.
Businesspark E19
Battelsesteenweg 455B
2800 Mechelen
Belgium
Phone
Fax
+32 15 709 054 (en)
+32 15 709 055 (fr)
+32 15 421 612
helpdesk.benelux
@tecan.com
