TDSi SOLOgarde, Руководство пользователя

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Appendix 2 Appendix 2 Appendix 2 Appendix 2 –––– Fault Finding Fault Finding Fault Finding Fault Finding
Before contacting TDSi Technical Support, please check the fault-finding guide below to help resolve common problems.
Should the
Problem Problem Problem Problem Possible Cause Possible Cause Possible Cause Possible Cause Solution Solution Solution Solution
Card does not read. No bleep from the
reader when presenting the card and
there is not a regular flash of the red
LED on the reader. Input supply voltage incorrect or
disconnected. This may be
accompanied by an alarm condition
from the controller.
Check:
The supply voltage to the
system is within specification
All connections are correctly
made and are secure. Remake
any connection that is found
to be unsatisfactory.
Card does not read. No bleep from the
reader when presenting the card but
there is a regular flash of the red LED on
the reader.
Incorrect card type presented to the
reader. Check that SOLOgarde cards are
being used with the system.
Card does not read. A rapid bleeping is
heard from the reader when presenting
the card to it.
Card is being removed from the reader
too quickly. Present the card to the reader for
a longer period of time.
Input supply voltage is too high. This
may be accompanied by an alarm
condition from the controller.
Reduce the supply voltage to
within the specification.
Presentation of the user card does not
release the door. No LED indication on
the reader.
Loose or broken connection between
the controller and reader.
Check that all connections are
correctly made and are secure.
Remake any connection that is
found to be unsatisfactory.
Presentation of the user card does not
release the door. Solid red LED
indication at the reader when the card is
presented and the red Activity
Activity Activity Activity LED on
the controller is lit.
Card is not loaded into memory.
Add the card number manually or
through use of the Hand-Held
Programmer.
Card is in the incorrect Time Zone or
Time Zone 2 is activated.
Use the Hand-Held Programmer to
place the user into the correct
Time Zone. Check that the
Presentation of the user card does not
release the door. Solid green LED
indication at the reader when the card is
presented.
Failure of the door lock.
Check the door lock and replace if
faulty.
Loose of broken connection between
the door lock and the controller.
Check that all connections are
correctly made and are secure.
Remake any connection that is
found to be unsatisfactory.