TD TD Generation, Руководство по предварительной авторизации, Страница: 10 / 12

6
Configuration
There are no options for pre-authorizations that you can enable via the terminal’s control panel. Please call the
TD Merchant Solutions Help Desk to do the following:
• enable pre-authorizations and display pre-authorizations icons on the Home screen
• enable or disable additional amount entry
• set default amount for additional amount
Additional amount
When this feature is enabled, it provides your business the ability to add an additional amount to pre-authoriza-
tions to cover tips or unforeseen charges. Once enabled, you must select one of the following additional
amount options: manually entered or default . The additional amount can be set as dollar amount or
percentage ($ or %) .
Manually entered means you must enter the additional amount for each pre-authorization.
Default means a preset additional amount is applied for each pre-authorization and cannot be bypassed or
changed unless you call into the TD Merchant Solutions Help Desk.
Troubleshooting
Error Codes Explanation Action Required
Day Cannot Be Closed
With Open Pre-Auths
The terminal is configured so
that all pre-authorized must be
completed before a Day Close
can be performed.
Please complete all open pre-author-
izations, then close the day.
Not Allowed To
Reset Invoice #
With Open Pre-Auths
An attempt was made to reset the
invoice number however there are
open pre-authorizations in the
terminal.
Please complete the pre-authoriza-
tions and then reset the invoice
number.
Not Allowed With
Trans Outstanding
A function cannot be run if there are
any transactions outstanding
(pre-authorizations, transactions in
the open batch, etc.).
Please process the outstanding
transactions then try the function
again.
Transaction Already Completed A pre-authorization completion is
attempted on a pre-authorization
that has already been
completed.
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