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UnionPay Cards Merchant Guide

Return

You can only perform a return on a transaction that has already 
been submitted for reimbursement. 

1. 

 Press 

OK

 

 

Return

.

2. 

Enter the 

dollar amount

 and press

 OK

.

3. 

 Customer confirms the dollar amount and presses 

Yes

 or 

No

.

4. 

 Perform one of the following: 

Insert 

,

 Swipe

 or 

Manual entry

 the card in question.

Insert card

a)   Verify the card info with what is on the 

screen and press 

OK

.

b)   The customer may be required to enter 

their PIN. Go to step 5.

Swipe card

a)   Verify the card info with what is on the 

screen and press 

OK

. Go to step 5.

Manually enter card

a)   Enter the 

account number

 and press 

OK

.

b)   Enter the 

expiry date

 and press 

OK

. This is 

four digits in length.

c) 

 Indicate if the return is for a phone / mail 
sale: 

Yes

 or

 No

. Go to step 5.

5. 

 The screen shows that authorization number, the 
transaction total and the receipts print. The 
customer 

must

 sign the signature field on the 

merchant copy.

Merchant Name

Address

City, Province

Merchant Number

Terminal ID

RETURN

06-16-2016 

             12:41:02

Acct # 476173******0010                 

M

                                  Card Type   UP

Name: nnnnnnn

A00000000980840

Trace # 010009

Inv # 17

Auth #931333 

        RRN 001003099

Return                                      $15.00

TOTAL                                     $15.00

RETURN

+++++++++++++++++++++++

APPROVED

-THANK YOU

+++++++++++++++++++++++

X________________________

Signature

Retain this copy for your

records

Merchant copy

Debit returns are disabled by default. If you wish to activate debit 
returns on your terminal please call the TD Merchant Solutions Help 
Desk at 

1-800-363-1163

Содержание iWL252

Страница 1: ...TD iWL252 255 Merchant Guide UnionPay Cards For the iWL252 Bluetooth iWL255 3G Wireless...

Страница 2: ...logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by TD is under license Other trademarks and trade names are those of their respective owners NOTICE The Toronto Dom...

Страница 3: ...ify a UnionPay card 1 Financial Transactions 1 Transaction requirements 1 PIN entry 1 Customer signature 1 Restrictions 2 Sale credit or debit card 2 Sale phone or mail 4 Void 4 Return 5 Pre authoriza...

Страница 4: ...ii This page is intentionally left blank...

Страница 5: ...Club Debit card UnionPay UnionPay co branded with Interac Debit or Visa Debit Financial Transactions You can perform any financial transactions with a UnionPay card that you would with another card Tr...

Страница 6: ...credit card only Go to step 5 Swipe card a Merchant swipes the card b The customer selects their payment method Co brand or UnionPay c Verify the card info with what is on the terminal screen and pres...

Страница 7: ...SWIPE CARD INSERT CARD UNIONPAY ENTER PIN optional RECEIPTS optional FINISHED ENTER AMOUNT SPLIT OR PAY FULL optional CONTACTLESS SELECT PAYMENT OPTION CONFIRM PAYMENT OPTION TIP optional SELECT PAYME...

Страница 8: ...chant Name Address City Province Merchant Number Terminal ID PH MAIL SALE 06 16 2016 12 41 02 Acct 476173 0010 M Card Type UP Name nnnnnnn Trace 010017 Inv 3 Auth 010589 RRN 001003099 PH Mail Sale 11...

Страница 9: ...ber and press OK b Enter the expiry date and press OK This is four digits in length c Indicate if the return is for a phone mail sale Yes or No Go to step 5 5 The screen shows that authorization numbe...

Страница 10: ...contactless card reader Go to step 4 Insert card a The customer inserts their credit card b The customer enters their PIN and presses OK credit card only Go to step 4 Swipe card a Merchant swipes the...

Страница 11: ...will be prompted with the option to close another Yes or No Receipts Each transaction has a different receipt and most of the information is purely for record keeping There is important information t...

Страница 12: ...8 This page is intentionally left blank...

Страница 13: ...minal Inquiries 24 hours a day seven days a week General Merchant Inquiries Monday Friday 8 a m 8 p m ET Printer Stationery Supplies Monday Friday 8 a m 5 p m ET Documentation Portal This Guide covers...

Страница 14: ...535406 1016...

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