TCL MOVEAUDIO Neo, Руководство пользователя

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Troubleshooting
If you encounter problems while using the product, use the troubleshooting
information to help determine the problem and find possible solutions.
General problems
Problem Solution
I can't turn on the
earbuds.
Your earbuds don't have enough battery
power. Charge your earbuds.
How to power off my
earbuds and charging
case?
You can't manually power off the earbuds or
the charging case. When you're not using
them, place the earbuds in the charging
case, and close the case. Your earbuds will
enter standby mode to save battery. It is
recommended that you regularly charge the
charging case.
The charging time and
battery life are different
between the two
earbuds.
• The charging time may differ between the
two earbuds even if they start charging at the
same time.
• The charging time and remaining battery
may differ between the two earbuds due to
different inner components.
How to dispose of my
earbuds?
Check your country's local waste regulations
for the proper disposal of electronic products.
For more information, visit www.tcl.com.
Connection problems
Problem Solution
I can't pair the earbuds
with my device.
• Make sure you have turned off the Bluetooth
function of all previously paired devices.
• Remove your earbuds from the pairing list on
your device .
• Follow the steps in the user manual to make
pairing operation.