17
Troubleshooting
If you encounter problems while using the product, use the troubleshooting information to
help determine the problem and find possible solutions.
General problems
Problem
Solution
I forget the Wi-Fi password.
•
Log in the web UI, then go to
Devices Settings
>
Wi-Fi
Settings
>
SSID Settings
>
Display Password
,
and find the current Wi-Fi password.
•
Or you can also simultaneously press the power
button and WPS button for 3 seconds to factory
reset the device.
How do I change the Wi-Fi name
and password?
1. Log in to the web UI.
2. Go to
Devices Settings
>
Wi-Fi
Settings
>
SSID
Settings
.
I can't find the Wi-Fi name on my
wireless device.
•
Make sure the signal LED is solid blue.
•
Refresh the available network list on your wireless
device.
Where can I find the device name
and firmware version?
Log in to the web UI. You can find the related
information on the home page.
Web UI problems
Problem
Solution
How can I access the web UI?
1. Open the web browser, and go to http://192.168.1.1.
2. Enter the login information as required. Find the
default login information on the label inside your
LinkZone.
I can’t log in to the web UI.
•
Make sure 192.168.1.1 is entered correctly in the
web browser.
•
Make sure the LinkZone is powered on.
•
Check whether the device is connected to the
LinkZone network properly.
How do I change the login
password?
1. Log in to the web UI.
2. Go to
System Settings
>
System Setting
>
Modify
Password
.
Содержание LinkZone
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