8-2
TROUBLESHOOTING GUIDE
Models 441 & 444
Troubleshooting Guide
8
7. The freezing cylinder
walls are scored.
a. The scraper blades are damaged.
a. Replace the scraper blades.
b. The front bearing is missing or
worn.
b. Install or replace the front bearing.
c. Unit was placed in AUTO before all
sanitizing solution was removed
from freezing cylinder.
c. Place unit in AUTO only after priming
is complete and all sanitizing solution
is removed.
d. Broken pins on beater assembly.
d. Repair or replace the beater
assembly. Be sure the scraper blades
are properly seated on pins.
e. The beater assembly is bent.
e. Call service technician to repair or
replace the beater and to correct the
cause of insufficient mix in the
freezing cylinder.
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8. No freezer operation
with control switch in
AUTO.
a. The unit is unplugged.
a. Plug into wall receptacle.
- -
b. Circuit breaker off or blown fuse.
b. Turn circuit breaker on or replace
fuse.
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c. Beater motor out on reset.
c. Reset the freezer.
9. Excessive mix leakage
into the rear drip pan.
a. Worn or missing drive shaft seal.
a. Replace regularly.
b. Inadequate lubrication of drive
shaft seal.
b. Lubricate properly.
c. The seal is installed inside-out on
the drive shaft.
c. Install correctly.
d. Worn rear shell bearing.
d. Call service technician to replace rear
shell bearing.
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e. Drive shaft works forward.
e. Call service technician.
- -
f. Wrong type of lubricant is being
used (example: petroleum-based
lubricant).
f. Use the proper lubricant
(example: Taylor Lube).
- -
10.Excessive mix leakage
from the door spout.
a. Worn or missing draw valve
O-rings.
a. Replace regularly.
b. Inadequate lubrication of the draw
valve O-rings.
b. Lubricate properly.
c. The wrong type of lubricant is
being used (example: petroleum-
based lubricant).
c. Use the proper lubricant
(example: Taylor Lube).
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11.Low overrun.
a. Worn scraper blade(s).
a. Replace regularly.
b. The mix feed assembly is not
installed.
b. Install in mix inlet hole.
c. Product is broken down from
over-beating.
c. Draw off some product to allow fresh
product to enter the freezing cylinder.
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12.The freezer door works
loose.
a. The freezer studs are damaged.
a. Call service technician to replace
studs.
- -
b. The handscrews are not tightened.
b. Tighten the handscrews equally in a
crisscross pattern.
c. Handscrews are damaged.
c. Replace the handscrews.
- -
d. Freezer door has enlarged holes.
d. Replace the door.
- -
e. The beater assembly is rubbing the
back of the door.
e. Call service technician to correct the
problem.
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Problem
Probable Cause
Remedy
Page
Ref.