F r e q u e n t l y A s k e d Q u e s t i o n s
Installing add-on software
Using Your Zodiac Handheld
171
Performing a hard reset
A hard reset erases all records and entries stored in your handheld. Never
perform a hard reset unless a soft reset does not correct your problem. When
you perform your next HotSync operation, you can restore any data that you
previously synchronized to your computer. To perform a hard reset, do the
following:
1. Hold down the power button on the front of your handheld.
2. While holding down the power button , use the tip of your stylus to
gently press and release the reset button.
3. Release the power button.
4. When a message appears on the handheld screen warning that all data
stored on the handheld is about to be erased, do one of the following:
•
Complete the hard reset by pressing the Function button on the front
panel of the handheld. The Digitizer screen appears.
•
Press the Home button
to perform a soft reset.
NOTE: When you perform a hard reset, the current date and time are retained. Formats,
Preferences, and other settings are restored to their factory default settings.
Installing add-on software
Make sure the file you are trying to install is not a compressed file, such as a
ZIP or SIT file. If the application is compressed, you must decompress the
before installing it.
Troubleshooting TCP/IP connections
If you have problems connecting to a network using TCP/IP, you can display
information to troubleshoot the problem. You can display expanded Service
Connection Progress messages. You can also display the Network Log to see
all communication between your modem and dial-in server during login. This
information can help your ISP or your System Administrator identify where
and why the login communication fails.
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