GUARANTEE / DECLARATION
OF CONFORMITY
GUARANTEE
Subject to hereunder provided, the sellers undertake to correct either by repair
or at their election by replacement any defect of material or workmanship
which occurs in any of its goods within twelve months after delivery of such
goods to first user, with the exception of contractors or commercial users when
warranty period is six months.
In respect of Autowraps the warranty period is for 12 months or 8000 bales,
whichever occurs first.
The term goods when used in this document means the article or articles
described in invoices as sold by the sellers but dose not include equipment or
proprietary parts or accessories not manufactured by the sellers. The sellers,
however, undertake to pass on so far as they legally can to the first user the
benefit of any warranty given to the sellers by the suppliers of such equipment,
parts or accessories.
This understanding shall not apply to:-
(a) Any goods that have been sold by the first user.
(b) Any goods which have been injured by unfair wear and tear, neglect or
improper use.
(c) Any goods the identification marks of which have been altered or removed.
(d) Any goods that have not received the basic normal maintenance such as
tightening of bolts, nuts, tines, hose connections and fittings and normal
lubrication with the recommended lubricant.
(e) The use of any product on tractors exceeding the recommended
horsepower.
(f) Any goods that have been altered or repaired other that on instruction or
with the written approval of the seller or to which any part not manufactured or
having written approval by the sellers have been fixed.
(g) Any second-hand goods or parts thereof.
Any allegedly defective part or parts returned to the seller must be sent
carriage paid. No claim for repair or replacement will be entertained unless
upon discovery of the alleged defect written notification is sent to the Sellers
giving, at the same time, the name of the Buyer from whom the goods were
purchased and the date of purchase, together with the full details of the alleged
defect and the circumstances involved, also the serial number of the machine
etc.
The sellers shall be under no liability to their Buyers and first or subsequent
users of their goods or to any other person or persons for loss or damage
howsoever arising in respect of either personal injuries or for arising out of,
or in any other way connected with or arising from the manufactures sale,
handling, repair, maintenance, replacement or use of its goods or the failure or
malfunction of any of its goods.
Representation and/or warranties made by any persons (including Buyers and
employees and other representatives of the Seller) which are inconsistent or
conflicting with these conditions are not binding upon the sellers unless given
in writing and signed by a director of sales.
CLAIMS
If you wish to make a claim under the guarantee:
1: Immediately, stop using the machine.
2: Consult with your Tanco dealer (supplier). He/She can download a warranty
claim form on-line. This should be filled out and e-mailed to distributor and
forwarded to relevant contact person in Tanco. Please ensure all relevant
information is included on this form
3: Consult with your Tanco dealer (supplier) and have them forward your claim
and the damaged item to Tanco.
A100 EH Operator’s Manual
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