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Troubleshooting 67

Troubleshooting

This section describes troubleshooting procedures,
and basic maintenance.

This section covers:

■

About troubleshooting

■

When your radio won’t turn on

■

Identifying the radio’s audible tones

■

General care

Содержание TP9310

Страница 1: ...TP9310 DMR Portable Radio User s Guide MPD 00016 05 Issue 5 August 2017 ...

Страница 2: ......

Страница 3: ...o 27 About the radio controls 29 Understanding the radio indicators 30 Using function keys to access frequently used features 33 4 Operation 34 Turning the radio on and off 35 Adjusting the speaker volume 35 5 Operating in conventional mode 36 Selecting a channel or group 37 Making a call 38 Making an emergency call 39 Making an individual call 40 Making a preset call 40 Resending calls automatica...

Страница 4: ...ation 57 Before using the charger 58 Charging temperatures 59 Leaving the battery on charge 59 Receiving calls while charging not for battery only vehicle charger 60 Low battery warning 61 Inserting the radio into the vehicle charger 62 Charging a battery for the first time 63 Charging a battery 63 LED behavior 64 Removing the battery from the charger 65 Maintaining battery life and performance 65...

Страница 5: ...aws rules and regulations of the applicable jurisdictions Enquiries and comments If you have any enquiries regarding this document or any comments suggestions and notifications of errors please contact your regional Tait office Updates of manual and equipment In the interests of improving the performance reliability or servicing of the equipment Tait Limited reserves the right to update the equipm...

Страница 6: ...The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Tait Limited is under licence Other trademarks and trade names are those of their respective owners Environmental responsibilities Tait Limited is an environmentally responsible company which supports waste minimization material recovery and restrictions in the use of hazardous mater...

Страница 7: ...other use and if you are fully aware of and can exercise control over your exposure to RF energy To prevent exceeding FCC RF exposure limits you must control the amount and duration of RF that you and other people are exposed to It is also important that you Do not remove the RF Exposure label from the radio Ensure this RF exposure information accompa nies the radio when it is transferred to other...

Страница 8: ...our body Keep the antenna at least one inch 2 5 cm from your face at all times If you wear your radio you must always use a carry accessory that has been specifically approved by Tait for this radio Using non approved body worn accessories may mean you expose yourself to higher levels of RF than recom mended by the FCC s occupational controlled environment RF exposure limits Ensure you only use Ta...

Страница 9: ...normes et aux règlements d exposition à l énergie RF La Commission fédérale de la communication des Etats Unis Code de règlements fédéraux CFR Titre 47 Sections 1 1307 1 1310 et 2 1091 radios mobiles ou 2 1093 radios portatives American National Standards Institute ANSI Institute of Electrical and Electronic Engineers IEEE C95 1 1992 Institute of Electrical and Electronic Engineers IEEE C95 1 1999...

Страница 10: ... including interference that may cause undesired operation Radio frequency emissions limits in Canada This device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le présent ap...

Страница 11: ... as defined in 90 531 b 3 Itinerant channels as defined in 90 531 b 4 Use of encryption This radio complies with 90 553 a of 47 CFR This states that Encryption is not permitted on the nationwide Interoperability calling channels These channels are defined in 90 531 b 1 ii Radios using encryption must have a readily accessible switch or control to allow the radio user to disable encryption EMC regu...

Страница 12: ...y Intended purpose of product This product is an FM radio transceiver It is intended for radiocommunication in the Private Mobile Radio PMR or Public Access Mobile Radio PAMR services to be used in all member states of the European Union EU and states within the European Economic Area EEA Restrictions This product can be programmed to transmit on frequencies that are not harmonized throughout the ...

Страница 13: ...id brakes and cruise control medical devices such as pacemakers and hearing aids medical equipment in hospitals or health care facilities Switch off the radio before boarding an aircraft Using your radio while in the air is not permitted Consult the manufacturer or its representative of any such electronic devices to determine whether electronic circuits in those devices will perform normally when...

Страница 14: ...io Obey all signs and instructions Interference with blasting operations could cause serious injury or death Radio installation and operation in vehicles Warning Keep the radio away from airbags and airbag deployment areas Do not install charge or place a radio near such areas An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants An airb...

Страница 15: ...cket outlet Norsk no Apparatet må tilkoples jordet stikkontakt Suomi fi Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan Svenska sv Apparaten skall anslutas till jordat uttag Electromagnetic compatibility in European vehicles In the European Community radio equipment fitted to automotive vehicles is regulated by Directive 72 245 EEC and its amendments The requirements of t...

Страница 16: ...als may be damaged Caution Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery If you must attach a customized label use only a thin gummed paper label applied to the bottom 25 of the radio chassis ...

Страница 17: ...battery contacts neither intentionally nor accidentally e g by placing the battery with conductive materials such as keys or jewelry inside a pocket or container Short circuiting the battery contacts can heat up the conductive material and cause personal injury and or damage to property ...

Страница 18: ...nstruction in the proper use of the product This user s guide uses the following types of alert Warning This alert is used when there is a hazardous situation which if not avoided could result in death or serious injury Caution This alert is used when there is a hazardous situation which if not avoided could result in minor or moderate injury Notice This alert is used to highlight information that...

Страница 19: ...t website http support taitradio com Safety and Compliance Information supplied with each radio The same information is included in this user s guide Li ion Battery Safety Information supplied with each Li ion battery Battery Care and Charging Guide supplied with each charger The same information is in the sec tion Charging and caring for batteries on page 56 ...

Страница 20: ...rs for this Warning Do not charge the battery or change the antenna in a hazardous location An explosion could cause serious injury or death This section covers For your safety battery warning Attaching labels to the radio or battery Charging the battery before first use Attaching the battery Removing the battery Attaching the antenna Removing the antenna Attaching a belt clip Removing a belt clip...

Страница 21: ...attery vent hole or the vent hole on the radio chassis If the vent on the battery is obstructed the battery may explode causing personal injury and or damage to property If the vent on the radio is obstructed audio quality and or key function may deteriorate and radio seals may be damaged Notice Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and t...

Страница 22: ...diagram below shows the specified dimensions of the label Charging the battery before first use Before using your battery for the first time you must charge it Follow the instructions included with your Tait charger This information is repeated in the section Charging and caring for batteries on page 56 For best charging performance switch off the radio before placing it in the charger spare label...

Страница 23: ...at the bottom edge of the battery into the two slots in the bottom of the front panel 4 Lightly press the top of the battery towards the radio until the battery catch clicks 5 Make sure that the battery is firmly in position Removing the battery The battery is secured to the radio by a battery catch in the radio s rear panel To remove the battery from the radio so that the battery can be charged o...

Страница 24: ...Use a lighter grip to fully unscrew the antenna and carefully remove it Attaching a belt clip To attach a belt clip to the radio 1 Slide the belt clip into the two grooves at the top of the battery 2 Press down on the belt clip until it snaps into place Removing a belt clip The belt clip has been designed to prevent accidental removal but you can take it off if required To remove a belt clip from ...

Страница 25: ...tice The accessory cover protects the accessory connector from electrostatic discharge Keep the cover in place unless the connector is in use To remove the accessory cover and install an audio accessory 1 Use a coin or other blunt object to loosen the screw that secures the accessory cover to the radio 2 Remove the accessory cover and store it in a safe place 3 Plug the accessory into the accessor...

Страница 26: ... gives an overview of your DMR radio and describes the radio s controls and indicators This section covers About your DMR digital radio About the radio controls Understanding the radio indicators Using function keys to access frequently used fea tures ...

Страница 27: ... Lack of static noise On digital networks there is no static noise even in low signal areas This lack of static is because your digital radio removes the noise from the call so that you hear only clear voice Coverage With digital networks a call remains clear and then drops off quickly at the border of a coverage area The reason for this is that a digital call is either received or it isn t With a...

Страница 28: ...ups are talking and unmuted for members of your user group There are two muting controls that operate in your radio signaling mute squelch Signaling mute The radio s signaling mute only allows the radio to unmute if the incoming call carries the tones specific to your user group Your user group may use tones that are either audible subaudible or both Squelch The radio s squelch allows the radio to...

Страница 29: ... controls and their functions are described in the following sections PTT key press to talk speaker microphone power volume control channel preset selector status LED function key 2 function key 3 function key 4 function key 1 emergency key Name Function PTT key Press and hold to transmit and release to listen Power volume control Rotate to turn the radio on and change the speaker volume Channel P...

Страница 30: ...the following sections The way these indicators behave may be affected by the way your radio is programmed Status indicators Color Meaning Red On your radio is transmitting Flashing your transmit timer is about to expire Green On Network channel the network is active Radio to radio channel the current channel is busy Flashing you have received a call or monitor is active Orange Flashing you are re...

Страница 31: ... The action you have attempted is permitted Function activated A function has been turned on using a function key One short low pitched beep Function deactivated A function has been turned off using a function key One long low pitched beep Invalid keypress The action you have attempted is not permitted Transmission inhibited You have attempted to transmit but for some reason you cannot make a call...

Страница 32: ...vice provider Two low pitched beeps Radio s temperature is high The radio s temperature is in the high temperature range but the radio will continue to operate Two high pitched beeps Radio s temperature is very high The radio s temperature is in the very high temperature range and all transmissions will now be at low power if the radio s temperature rises outside this range transmissions will be i...

Страница 33: ...Some keys may have a feature associated with both a short key press and a long key press Use the following table to record the function keys programmed for your radio For more information about the function keys that can be programmed on your radio contact your radio provider Short key press Long key press F1 F2 F3 F4 F51 1 On speaker microphone if fitted F61 function key 1 emergency key function ...

Страница 34: ...34 Operation 4 Operation This section describes the operation of the radio This section covers Turning the radio on and off Adjusting the speaker volume ...

Страница 35: ...urned on the status LED briefly glows red and the radio gives two short beeps Your radio may not turn on if your battery is very low See Low battery warning on page 61 Adjusting the speaker volume Rotate the power volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume The volume control also changes the volume level of the radio s audible indicators ...

Страница 36: ...th conventional and trunked key settings to allow the modes to be switched in both directions This section covers Selecting a channel or group Making a call Making an emergency call Making an individual call Making a preset call Resending calls automatically Sending a status message Transmitting at low power Using monitor and squelch override on analog channels Bypassing the repeater on analog cha...

Страница 37: ...ile pressing the PTT key the channel will change after you release the PTT key A group is a collection of channels that are grouped together for either scanning or voting The sections Using the radio in different repeater areas on page 44 and Scanning a group of channels on page 45 explain how your radio operates once a scan group or voting group has been selected ...

Страница 38: ...ed time While the network is active green LED glows you can complete the call and start a new call If you are on a channel programmed for DMR or analog calls between radios without a radio network the green LED indicates activity on the channel i e whether someone is talking For all DMR calls over the network or radio to radio you will hear a go ahead double beep after pressing the PTT key if prog...

Страница 39: ...lking While you are transmitting the LED glows red If you turn the channel selector while pressing the PTT key the channel will change after you release the PTT key Limiting call time Your radio may limit the amount of time you can talk transmit continuously This is known as the transmit timer or time out timer and allows other radio users to make calls on that channel The radio warns you before t...

Страница 40: ...then on Emergency mode may be programmed to end after a fixed period of time In this case there is no need to turn the radio off and then on in order to return the radio to normal operation Making an individual call This feature is available for DMR digital channels only To make a call to one person 1 Press the programmed function key This will send a call alert to the called radio 2 After the cal...

Страница 41: ...attempt to make a call on a channel that is busy the radio can store and send the call once the channel is free The radio gives a low pitched beep if the channel is busy and then waits until the channel is free to retry the call A deferred calling time limit may have be configured Once the time limit has expired the radio will no longer attempt to retry the call To cancel a deferred call Press the...

Страница 42: ... turn low power transmit on or off for all channels 1 Press the function key programmed for low power transmit to transmit at low power on your current channel 2 Press the low power transmit function key again to turn low power transmit off Using monitor and squelch override on analog channels The monitor function allows you to override some or all of the radio s mutes and hear if there is any tra...

Страница 43: ...urn the radio to a quiet state Squelch cannot be overridden when the radio is scanning Bypassing the repeater on analog channels For analog channels you can bypass the radio repeater and communicate directly with another radio This feature is known as repeater talkaround You can do this for example when you are out of range of the repeater or if the repeater is busy or stops working While repeater...

Страница 44: ...ers As your radio moves in and out of different repeater coverage areas the best communication channel is automatically selected for you to use until a better communications channel is selected This channel is known as the home channel and will be the channel you make and receive calls on The section Selecting a channel or group on page 37 explains how to select a group A group can be either a vot...

Страница 45: ...n no recent activity on the channel then the channel that is called depends on the way your radio has been programmed The possible options are your radio calls a predetermined channel e g your dispatcher your radio calls the channel where activity was last detected or your radio calls the last free channel 2 When the called party responds proceed with your conversation Suspending a channel from a ...

Страница 46: ... DMR channels may be programmed to encrypt outgoing calls Incoming calls will still be decoded by your radio so long as the key required to decode the call is stored in your radio Location information Your radio may be configured to send location information ...

Страница 47: ...oth directions These features are controlled by software licenses SFE and may not be available with your radio Your radio must have trunking functionality programmed before it can operate in DMR or MPT trunked mode This section covers Making a preset call About trunked zones and workgroups About emergency operation Receiving a call Placing the radio in do not disturb mode Making a preset call The ...

Страница 48: ...ected to that group of users A group s members are dynamic in that a group only contains radios that are currently registered on the system and subscribed to the same group Your radio may be programmed to use different names for a zone and workgroup For example district or area may be used in place of zone and role or group may be used in place of workgroup Selecting a zone Depending on how your r...

Страница 49: ...l to a workgroup Different types of calls may be associated with your workgroups These calls can be individual calls preset calls broadcast calls no response permitted or conference calls To make a call to a workgroup 1 Select the required zone See Selecting a zone on page 48 2 Select the required workgroup See Selecting a workgroup on page 49 3 Press the PTT key and a call to that workgroup is ma...

Страница 50: ...l receive activity from any subscribed groups in the My Workgroups list To activate scanning Using a function key Depending on how your radio is programmed you may be able to use a function key to toggle scanning About emergency operation In an emergency you may be able to summon help by sending an emergency call After making the call your radio may be programmed to enter emergency mode While emer...

Страница 51: ...io Activating emergency mode You can activate emergency mode using a function key programmed for emergency mode Once emergency mode is activated your radio makes an emergency call to your dispatcher or some other predetermined location The radio then enters emergency mode While emergency mode is active your radio may cycle between receive and transmit so that your dispatcher can hear any activity ...

Страница 52: ... briefly press the PTT key Once the green LED glows the network is active and you can proceed with the call as follows 1 Hold the microphone about 2 inches 5cm from your mouth 2 Press and hold the PTT key to transmit 3 Speak clearly into the microphone and release the PTT key when you have finished talking While you are transmitting the LED glows red 4 End the call by pressing a function key progr...

Страница 53: ...ing the radio in do not disturb mode If you do not want calls for a while you can place the radio in do not disturb mode so that incoming calls can be ignored You can make outgoing calls in the usual way Using a function key 1 Press the function key programmed for do not disturb to activate the do not disturb function Your radio will now ignore all incoming calls 2 To deactivate the do not disturb...

Страница 54: ...riod of time the radio has been tilted by more than 60 degrees man down the radio has not moved there has been no user activity Your radio may be programmed to respond to a combination of these events When the predetermined time has expired an audible warning is given and you have a predetermined time to respond to the loneworker situation If you are unable to respond the radio enters emergency mo...

Страница 55: ...If you hear a beep to indicate that the radio is expecting a response from you to acknowledge that you are safe Press any key Move the radio If using the man down feature restore the radio to an upright position Otherwise the radio will activate emergency mode ...

Страница 56: ...About the chargers 6 way charger safety information Before using the charger Charging temperatures Leaving the battery on charge Receiving calls while charging not for battery only vehicle charger Low battery warning Inserting the radio into the vehicle charger Charging a battery for the first time Charging a battery LED behavior Removing the battery from the charger Maintaining battery life and p...

Страница 57: ... safety information Warning This device must be connected to an earthed mains socket outlet Norsk no Apparatet må tilkoples jordet stikkontakt Suomi fi Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan Svenska sv Apparaten skall anslutas till jordat uttag Part number range Designation T03 00012 xxxx Desktop charger T03 00013 xxxx 6 way charger T03 00014 AAAA Battery only v...

Страница 58: ...e battery contacts neither intentionally nor accidentally e g by placing the battery with conductive materials such as keys or jewelry inside a pocket or container Short circuit ing the battery contacts can heat up the conduc tive material Do not obstruct the vent hole s on the battery If the vent on the battery is obstructed the battery may explode causing personal injury and or equipment damage ...

Страница 59: ...This temperature range is the optimal charging range Charging only starts when the battery is between 32 F to 104 F 0 C to 40 C When the battery temperature is outside the normal charging range the orange LED on the charger is lit Charging will start or resume once the temperature is within normal limits and no action is required by you Leaving the battery on charge You can leave a battery radio i...

Страница 60: ... a charger LED stays lit the charger will continue to charge the radio battery even while the ignition is off and will continue to draw power from the vehicle battery Once the battery is charged the charger draws minimal current and has little effect on a healthy vehicle battery Receiving calls while charging not for battery only vehicle charger Notice For best charging performance switch off the ...

Страница 61: ... the service life of the battery When the battery is low your radio warns you in the following ways The status LED on the radio slowly flashes red A high pitched beep sounds You should recharge or replace the battery as soon as possible When the battery is completely empty the radio emits a long low pitched beep and then stops working Turn off the radio ...

Страница 62: ...t is in the charger removing the radio from the charger will improve radio performance Check your local regulations about using a portable radio in a vehicle 2 Firmly press the retention bar towards the radio If the larger battery is attached to the radio there will be an audible click as the catches engage If the smaller battery is attached to the radio there will be two audible clicks as the cat...

Страница 63: ...icle charger 1 Desktop charger Connect the charger to the correct Tait power adaptor 6 way charger and vehicle charger Power on the charger Initially all three LEDs are lit for 2 seconds 2 Place just a battery in the charger or a radio with a battery attached desktop charger or 6 way charger only There is no need to remove a belt clip antenna or any accessory that is attached to the accessory conn...

Страница 64: ... clean wipe the contacts with a dry lint free cloth to remove any dirt oil or grease Meaning briefly The charger has been connected to a power supply steady The battery is charging steady Charging complete Remove the battery or leave it in the charger steady The battery temperature is outside the nor mal charging range Charging will start or resume once the temperature is within nor mal limits No ...

Страница 65: ...is automatically resumed You can also leave a battery radio in the charger once charging is complete Maintaining battery life and performance With proper care and maintenance you will maintain the performance and life of the battery It is recommended that you Use only Tait chargers and batteries Do not expose a battery to very high or very low temperatures for extended periods of time Doing so wil...

Страница 66: ...batteries to about 30 if storing for longer than one month Store in a cool dry place Batteries that have been stored for any length of time must be charged before being used See Charging a battery for the first time on page 63 Disposing of batteries Run the battery flat before disposing of it When disposing of the battery be sure to do so in an environmentally sensitive manner Please contact your ...

Страница 67: ... 67 9 Troubleshooting This section describes troubleshooting procedures and basic maintenance This section covers About troubleshooting When your radio won t turn on Identifying the radio s audible tones General care ...

Страница 68: ...properly If all appears to be in order but your radio still fails to operate properly contact your radio provider for further assistance Identifying the radio s audible tones The radio s audible tones can help you identify a potential problem See Audible tones on page 31 General care Your radio requires no regular maintenance other than ensuring that the battery has sufficient charge and that no d...

Страница 69: ...Notice Do not scratch or scrape the contacts of the battery If necessary wipe the contacts of the battery with a dry lint free cloth to remove any dirt oil or grease Cleaning the radio If you need to clean the radio case use a cloth dampened with clean water ...

Страница 70: ...ation that specifies technical and performance features and capabilities user operation and training manuals for the Software and all physical or electronic media upon which such information is provided Executable Code means Software in a form that can be run in a computer and typically refers to machine language which is comprised of native instructions the computer carries out in hardware Execut...

Страница 71: ...ing to Licensee and of Licensee s use of the Software and Documentation Tait and Licensee enter into this Agreement in connection with Tait delivery of certain proprietary Software and or products containing embedded or pre loaded proprietary Software SECTION 3 GRANT OF LICENSE 3 1 Subject to the provisions of this Agreement and the payment of applicable license fees Tait grants to Licensee a pers...

Страница 72: ...ation as it may reasonably require for the internal use of the Software 4 3 Unless otherwise authorized by Tait in writing Licensee will not and will not enable or allow any third party to i install a copy of the Software on more than one unit of a Designated Product or ii copy or transfer Software installed on one unit of a Designated Product to any other device Licensee may temporarily transfer ...

Страница 73: ...se efforts will involve either replacing the media or attempting to correct significant demonstrable program or documentation errors or Security Vulnerabilities If Tait cannot correct the defect within a reasonable time then at Tait option Tait will replace the defective Software with functionally equivalent Software license to Licensee substitute Software which will accomplish the same objective ...

Страница 74: ...to any third party nor permit any party to do so Licensee will on request make available evidence reasonably satisfactory to Tait demonstrating compliance with all the foregoing SECTION 8 TERM AND TERMINATION 8 1 Licensee s right to use the Software and Documentation will commence when the Designated Products are supplied by Tait to Licensee and will continue for the life of the Designated Product...

Страница 75: ...encumber or sell its rights in any Software without prior notice to or consent of Licensee 11 4 GOVERNING LAW This Agreement shall be subject to and construed in accordance with New Zealand law and disputes between the parties concerning the provisions hereof shall be determined by the New Zealand Courts of Law Provided however Tait may at its election bring proceedings for breach of the terms her...

Страница 76: ...t may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement 11 11 CONSUMER GUARANTEES Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business and that the guarantees and other provisions of prevailing consumer protection legislation shall ...

Страница 77: ...ase también www taitradio com eudoc fi Suomi Tait Limited vakuuttaa täten että TPDB1A TPDC0A TPDH5A TPDH7A tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen Katso www taitradio com eudoc fr Français Par la présente Tait Limited déclare que les appareils TPDB1A TPDC0A TPDH5A TPDH7A sont conformes aux exigences essentielles et aux ...

Страница 78: ...78 Directive 1999 5 CE Declaration of Conformity ...

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