99
Managing Calls in a Team
Team Functions
Holding and Transferring Calls with a Feature Key
Using the “Hold” function, team members can accept a call that has been parked by another team member.
To use the “Hold” function, it must be programmed to an unused feature key on the team members’
telephones.
For information on how to programme the feature keys, please refer to the chapter entitled
G
You are speaking via a call key, e. g. the trunk key with the call number 11.
g h
Press the “Hold” feature key to put the call on hold. Put the handset on the
hook.
On the team telephones with the call number 11 programmed on a trunk key
or a team key, the LED for the programmed key flashes. The display indicates
that a call for the call number 11 is put on hold (is parked).
g
Accepting Calls with a Team Key:
Another team member presses the team
key to which the call number 11 has been assigned.
g
Accepting Calls with a Trunk Key:
Another team member presses the trunk
key to which the call number 11 has been assigned.
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