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Warranty
Symbol Technologies, Inc. (“Symbol”) manufactures its hardware products
in accordance with industry-standard practices. Symbol warrants that for a
period of twelve (12) months from date of shipment, products will be free
from defects in materials and workmanship.
This warranty is provided to the original owner only and is not transferable
to any third party. It shall not apply to any product (i) which has been
repaired or altered unless done or approved by Symbol, (ii) which has not
been maintained in accordance with any operating or handling instructions
supplied by Symbol, (iii) which has been subjected to unusual physical or
electrical stress, misuse, abuse, power shortage, negligence or accident or
(iv) which has been used other than in accordance with the product
operating and handling instructions. Preventive maintenance is the
responsibility of customer and is not covered under this warranty.
Wear items and accessories having a Symbol serial number, will carry a 90-
day limited warranty. Non-serialized items will carry a 30-day limited
warranty.
Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective
products returned to Symbol’s manufacturing plant in the US. For warranty
service in North America, call the Symbol Support Center at 1-800-653-
5350. International customers should contact the local Symbol office or
support center. If warranty service is required, Symbol will issue a Return
Material Authorization Number. Products must be shipped in the original or
comparable packaging, shipping and insurance charges prepaid. Symbol will
ship the repaired or replacement product freight and insurance prepaid in
North America. Shipments from the US or other locations will be made
F.O.B. Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all
parts removed from repaired products. Customer will pay for the
replacement product in case it does not return the replaced product to
Symbol within 3 days of receipt of the replacement product. The process for
return and customer’s charges will be in accordance with Symbol’s Exchange
Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the
appropriate backup thereof.
Repair or replacement of a product during warranty will not extend the
original warranty term.
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