Refer to the
NetBackup 52xx Appliance Troubleshooting Guide
for more information,
at the following URL.
http://www.symantec.com/docs/DOC2792
Temperature issues
Several problems may affect the devices if ambient temperature is higher than 35C.
Refer to the Environmental Specifications section for details regarding acceptable
temperature ranges. Thoroughly check all aspects of the rack environment, such
as:
See
“Environmental specifications”
on page 61.
■
Make sure that nearby equipment is not overly warm.
■
Make sure that room temperature is within specifications.
■
Make sure that the AC power that is supplied to the devices is proper.
■
Make sure that the front and back of the NetBackup Appliance are clear of any
obstructions. Air must flow easily and continually from the front of the appliance
to the back of the appliance.
When the system alarm and location indicator on the appliance control panel is red,
the alarm information is displayed in the NetBackup Appliance Web Console. The
following types of information are shown.
Table 6-1
Temperature alarm information
Description
Affected component
Issue
Alarm indication
Temperature is not
critical yet, but
approaches the upper
limit of the range.
CPU
Temperature
Overtemperature of
the CPU core
Temperature is not
critical yet, but
approaches the upper
limit of the range.
Chassis air intake
Temperature
Overtemperature of
the chassis air
intake
Device absent
Fan
Cooling device
Fan module
absence
See
on page 59.
58
Troubleshooting
Temperature issues