Callback request
83
• start the callback from his Caller List (SwyxIt!) or his “Callback Requests” list
(SwyxPhone).
If you then pick up the callback, the callback request in your list will be deleted.
If no connection is made, the callback request will remain unchanged.
• ignore the Callback Request.
If the person called ignores the entry in his list, the extension to the entry will change to
“Callback obsolete”.
• delete the callback request in the Caller List.
The complete entry will be deleted in the list of the person called, and in your “Callback
Requests” list, the entry will change to “Callback obsolete”.
This is how you make a callback request when the line is idle
Assumption: You are calling an internal subscriber. The other subscriber does not pick up the
call or your call is forwarded to Voicemail.
1.
Press the “Callback” button.
An entry will be created with “Callback requested” in your “My Callback Request” list. The
person called will be signaled your callback request.
2.
Your call will be ended.
This is how you answer a callback request
Assumption: You have received a callback request and in your display you see the “New callback
requests” list or “Callbacks (xx)”.
1.
Confirm the display of the list with
9
.
The “Callback requests” list will appear.
2.
Select the caller and lift the handset.
The caller will be called back.
If you would like to ignore the callback request, confirm the entry of the caller in the Callback
Requests list with
9
and select “ignore” with
9
.
After you have opened the “New Callback Requests” list, all entries will be transferred to the
“Callback Requests” list, even those which have not yet been displayed.
The entry in your “My Callback Requests” will be deleted in every case if a connection to the
person called is successfully made, regardless of whether the person called has noted your
callback request or not. At the same time, the entry in the Caller List of the person called will
change to “Callback obsolete”.
Making a callback
request
Answering a callback
request
Содержание SwyxPhone L420
Страница 42: ...How does SwyxPhone work 42 ...
Страница 48: ...Basic Functions 48 ...
Страница 98: ...SwyxPhone for Experts 98 ...
Страница 136: ...Interaction with SwyxIt 136 ...
Страница 144: ...Technical Details 144 ...
Страница 154: ...Technical Terms 154 ...
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