Swyx SwyxPhone L420, Пользовательская документация

Страница: 80 / 164

SwyxPhone for Experts 80
If while creating a note you enter the number but not the name, the following entry will appear
in your personal Phonebook in the first position: “<No Name>:<Number>”.You can then edit
this entry in the personal Phonebook.
For further information please refer to chapter 7.4.3,
Phonebooks , page 106.
6.6 Callback request
SwyxWare offers the option of leaving callback requests on other internal subscribers’ phones.
The subscriber can then call back later. If the subscriber you are calling is busy, you can start a
“Callback on busy”. In this case an new call is suggested as soon as the subscriber is available
again.
The list “My Callback Requests” serves for managing the callback requests made by this user.
The callback requests directed to this user are given in the list “Callback Requests” .
You can configure a function key with the "Callback" function. This gives you rapid access to
the callback functions.
If you call another subscriber
within your company and the connection is not completed (e.g.
speaking, busy, call not picked up, absent), you can make a callback request.
There are two different situations:
• Callback on busy, i.e. the caller is speaking
• Callback (when the line is idle and the call is not picked up or is forwarded to Voicemail)
6.6.1 Callback on busy
You call another subscriber in your company and this person is currently speaking on the phone.
You receive the message “Busy” or “Call waiting”, depending on whether the person called has
allowed a second call. (In the Caller List of the person called, an entry appears - as is the case
for every call .) If you now select the “Callback” option, the person called will not receive any
further signal and the call waiting signal will stop. If the person called has ended his call, this
will be signaled by a brief tone and a message in the display. You can now start the callback.
This is how you make a callback request if the line is busy
Assumption: You are calling another internal subscriber. The other subscriber is currently
speaking on the phone.
1. Press the "Callback" key, if you have assigned the function to a function key, or select
Option "1>Callback request" in the shortcut menu (call with arrow buttons).
An entry will be created with “Callback on busy” in your “My Callback Requests…” list. The
person called will not be signaled your callback on busy. Your call will be ended. In the
display you will see the message “Terminated - Callback requested”.
2. If the person called has ended his call, this will be signaled by a brief tone and a message in
the display.
3. You can start the callback directly by lifting the handset (see This is how you start Callback
on busy , page 81).
Several callback requests on busy to the same user, even at different numbers, will be
summarized into one entry in the “My Callback Requests“ list.
Making a callback
request if busy