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Testprotocol

 

EPOS, Wired Headsets 

 

18.11.2020 

 

6  

Testcases 

Nr.  Short description 

Test steps 

Status 

Hook On/Off 

  Hook off via audio device  

  Hook on via audio device  

OK 

Basic Calls 

  Answer incoming calls  

  Initiate outgoing calls 

  Call rejection  

  Call termination  

OK 

Hold 

  Hold call 

  Retrieve call  

OK 

Redial 

  Redial last call 

OK 

Mute 

  Mute call 

OK 

Two Calls 

  Manage two calls  

  Swap between calls 

  Hold call  

  Call rejection  

  Call termination 

OK 

Manage Volume 

  Call volume adaptation 

OK 

Remarks 

None 

Test history 

Date 

EPOS Connect version 

SwyxWare version 

22.01.2019 

3.0.10118 (Sennheiser 
HeadsetUp Pro) 

SwyxWare 11.32 

18.11.2020 

4.2.0 (974) 

SwyxWare 12.20 

 

 

 

 

 

 

 

Содержание EPOS

Страница 1: ...b enterprise software epos connect After installation a wired headset can be connected to the PC and configured To do this start the EPOS Connect software The language can be set via the Options tab Figure 1 EPOS Connect Starting Page As a first step a check for firmware updates has to be performed For this purpose click on the tab Updates TAP Product version Wired Headsets EPOS Connect 4 2 0 974 ...

Страница 2: ...d Headsets 18 11 2020 2 Figure 2 Firmware update If necessary perform the firmware update following the instructions of the software In the Settings tab the preferred Softphone and device specific settings can be configured ...

Страница 3: ...fic settings The SwyxIt must be set as the default softphone If required and depending on the connected device specific settings can still be made Please refer to the manufacturer s documentation SwyxIt In the SwyxIt navigate to Settings Local Settings the select the Audio Modes tab ...

Страница 4: ...protocol EPOS Wired Headsets 18 11 2020 4 Figure 4 SwyxIt Audio Mode Doubleclick on Headset and in the follow up dialog select the attached device Run the speaker test and perform the microphone calibration ...

Страница 5: ...Testprotocol EPOS Wired Headsets 18 11 2020 5 Figure 5 Headset configuration After confirming these dialogs the attached device will be used as headset ...

Страница 6: ...ls Call rejection Call termination OK 3 Hold Hold call Retrieve call OK 4 Redial Redial last call OK 5 Mute Mute call OK 6 Two Calls Manage two calls Swap between calls Hold call Call rejection Call termination OK 7 Manage Volume Call volume adaptation OK Remarks None Test history Date EPOS Connect version SwyxWare version 22 01 2019 3 0 10118 Sennheiser HeadsetUp Pro SwyxWare 11 32 18 11 2020 4 2...

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