Section 4
WARRANTY
Dear Customer,
Thank you for purchasing a Sweepovac unit. The Sweepovac unit and associated products
are designed and manufactured to a high standard and with normal use should last many
years. The warranty period on your Sweepovac unit is 2 years from the date of purchase.
To gain warranty assistance in the unlikely event of the unit not working, you will need to
provide us with a copy of your proof of purchase (Invoice, sales receipt etc.). The period of
warranty is calculated starting 2 weeks after this date. This is to allow for timely installation.
Warranty assistance includes: Replacement of unit if deemed faulty. Please note that the
customer is responsible for the removal of the faulty unit and packaging and mailing of the
unit back to Sweepovac. Sweepovac will cover the cost associated with the return of the
replacement unit back to the customer.
Normal use is described in detail in the operations section of this manual. It includes : Never
allowing water to come into the machine or near the electrical parts inside the machine.
Ensuring that wet debris or heavy items are never vacuumed into the machine. Please
insure that the unit is installed as per installation instructions. We recommend changing or
emptying the vacuum bag every 12 weeks (for normal domestic use). Please ensure that any
malfunction is checked against the trouble shooting section in this manual before removal
and dispatch to Sweepovac. Please contact a registered electrical contractor to replace any
damaged cables immediately.
We hope you enjoy your Sweepovac.
www.sweepovac.com
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1.
Sweepovac warrants that, when dispatched
from a Sweepovac warehouse, the appliance
is free from defects in materials and
workmanship for the warranty period.
2.
The warranty period is 24 months from the
registered date of purchase.
3.
The warranty only applies to products that
have been installed in accordance with the
enclosed Sweepovac installation instructions.
4.
The warranty only applies to products
that have been operated and maintained in
accordance with the enclosed Sweepovac
Operation/Maintenance Manual.
5.
During the warranty period, Sweepovac, or
its authorized agents, will, at no extra
charge and subject to these terms and
conditions, repair or replace any parts which
it considers to be defective.
6.
This warranty does not apply to dust bags,
filters, accessories or similar consumable
parts.
7.
The warranty does not apply in the
following situations:
a. Incomplete or improper installation.
b. Vacuuming of very fine dust or wet
materials.
c. Use without recommended dust-bags or
filter.
d. Use of non-recommended dust bags or
filters.
e. Normal wear and tear.
f. Failure to properly maintain or service.
8.
Proof of purchase is required before you
can make a claim under this warranty.
General Terms and Conditions
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