Q UI CK US E R G UI D E
Alcatel Omni Office/OXO Connect
8038/8039/8058/8068/S
Additional guides are available at
www.swcomms.co.uk/resource-centre/user-
guides-and-manuals
Issue 1
If you are trying to speak to someone via their extension number
and they are busy, the screen will show ‘Wait’. Press the ‘Call
Back’ key in the display, and when they are free you will be noti-
fied.
To cancel a call back, press #.
To park an external call, dial 12 or scroll down and press ‘Park’ in
the screen and dial the extension number you want to park the
call on. When the park is successful, the screen will show
‘Parking Accepted’ and you can replace the receiver.
To retrieve a parked call, lift the receiver and dial 12 plus the
extension number that the call was parked on.
Whilst on a call, dial a 3rd party. When they answer the phone
and you’ve announced the conference, press ‘Conf’ in the
screen.
To exit the conference call, press ‘Conf’ in the screen then press
‘Transfer’ in the screen. You will exit the conference and leave
the other two parties talking. Alternatively, you can replace the
receiver to end the conference altogether.
To broadcast a message through selected phones, dial the broad-
cast group number (41-48), and then make your announcement
within 20 seconds. Hang up when you are finished.
Broadcasts will only be heard if the phone is not in use and if it
has a speaker function.
To pick up a call ringing on a specific extension, lift the receiver,
dial 13, and then the extension number in question.
To pick up a call in your group, lift the receiver and dial 14. Al-
ternatively you can press ‘Pick
-
up’. You will automatically be
connected with the longest ringing call.
When on an external call and you are asked to enter a numerical
option (on auto attendants for example), scroll down and press
the ‘MF Code’ key in the screen.
Alternatively you can dial 69 from any handset.
Basic Call Handling
Make an internal call: Dial extension number or press the button
next to the name of the person you want to call.
Make an external call: Dial the number you require, remembering to
enter ’9’ first.
Dial by name: You can search for someone in your directory by typ-
ing the first 3 letters of their name in the QWERTY keypad. Press the
right arrow to search and ’OK’ to dial.
Receive a call: Lift receiver or press the speaker button to
answer hands free.
Hold a call: Press ‘Hold’ in the screen to hold a caller. Press the key
next to the musical note in the screen to retrieve the call.
Announced: Dial number, announce caller and replace receiver or
press the ‘Transfer’ key.
Blind: Dial number, and replace receiver or press the Transfer key
before the 3rd party picks up their phone.
Transfer into a mailbox: Whilst on a call, dial * and then the exten-
sion number. Replace the receiver straight away.
If the extension is busy or no one picks up the call, press the release
key, then the key next to the musical note to re-connect with
the 1st caller.
To redial the last number, press the redial key .
Redial list (last 10 numbers): Press and hold the redial key and scroll
through the list using the arrow key. When you’ve located the num-
ber you wish to call, press OK.
Transfer a Call
Call Back
Parking
Pick Up
Retrieve A Call
(if transfer is not successful)
Retrieve A Call
(if transfer is not successful)
3-Way Conference Call
Tannoy
Touch Tone Dialing