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CAM4310 

Megapixel IR Dome  

Indoor Network Camera 

User Manual 

Release 1.0 
December, 2010 

Содержание CAM4310

Страница 1: ...CAM4310 Megapixel IR Dome Indoor Network Camera User Manual Release 1 0 December 2010 ...

Страница 2: ......

Страница 3: ...logy makes no representations or warranties with respect to the contents hereof and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose Furthermore Surveon Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or changes Product ...

Страница 4: ...a 8 2 1 Connecting with a Web Browser 9 Logging into the System for the First Time 10 Installing Active X Components in Internet Explorer 11 Logging Out of the System 12 Using the Help Interface 12 2 2 Connecting with an RTSP Player 13 Connecting with a Mobile Device RTSP Player 13 Chapter 3 Web Interface 14 3 1 Interface Layout 14 Control Descriptions 15 3 2 Settings 17 General 17 Basic Settings ...

Страница 5: ...ing 36 Recording Basic Settings 36 Recorded File Management 37 Event Notification 39 Event Server 39 Motion Detection 41 Tampering Detection 42 Tampering Detection 43 DI DO 44 Event Settings 46 System 52 MicroSD Card Management 52 System Status 53 System log 54 Firmware Upgrade 55 Reset to Factory Default 56 Export Import Reboot 57 ...

Страница 6: ...ironment These highlights make CAM4310 an ideal choice for environments that require remote surveillance or video transmission 1 2 Network Camera Features Supports up to 10 simultaneous users Built in web server to allow real time remote surveillance and control using standard web browsers Built in microSD card slot for local backup Supports dynamic IP LAN and the Internet ADSL Cable modem Support...

Страница 7: ... Video control Auto Gain Control Auto White Balance Auto Electronic Shutter Backlight Compensation Image Adjustment Frame rate 30 fps at Full HD 1920 x 1080 30 fps at SXGA 1280 x 1024 30 fps at HD720 1280 x 720 30 fps at VGA 640 x 480 30 fps at QVGA 320 x 240 Video stream 2 simultaneous streams at H 264 MPEG 4 and MJPEG Bit rate 32K 10Mbps VBR CBR controller frame rate and quality Intelligent vide...

Страница 8: ... Ethernet 10 100 Base T RJ45 Local storage microSD SDHC card slot x 1 Class 4 Class 6 only RS 485 1 2 pins on terminal block SDK Surveon SDK 2 0 OS Microsoft Windows XP Vista 7 Browser Microsoft IE 6 0 or above Software Surveon VMS 2 0 Temperature Operation 10 50 14 122 Storage 30 70 22 158 Humidity 5 to 90 Power 12VDC 1 5A PoE IEEE 802 3af with Class 3 Power consumption Max 8 64W without AUX Powe...

Страница 9: ...stall the camera in a suitable spot The camera should have an unobstructed view of the area to be surveyed 2 Connect the camera to a power source CAM4310s can accept power from a power adapter or from Power over Ethernet enabled switches 3 Connect the camera to a switch using an Ethernet cable The Ethernet port is located on the rear of the camera ...

Страница 10: ... web based interface Internet Explorer is the recommended web browser for use with Surveon network cameras and our examples will be from this browser Usage on other browsers will be similar RTSP Player These include common streaming media players such as RealPlayer or Quicktime Player These players can provide live view of the camera using the Real Time Streaming Protocol RTSP ...

Страница 11: ...y or if your network does not have DHCP service the default IP address is 192 168 88 10 3 The camera will start the web interface with a live view page Click the Login button at the top of this page 4 The camera will prompt for a user name and password The default user name and password is admin admin Enter your user name and password and click OK to login If this is your first time accessing the ...

Страница 12: ... Click Okay 1 Click OK when informed of the need to change your password This will cause a Configure Admin Password popup to display 2 In the Old password field fill in the old password default is admin 3 In the New password and Confirm new password field fill in the new password 4 Click OK to change the password If at any time you lose this password performing a hard reset of the camera will rest...

Страница 13: ... may require administrator privileges If the dialog box suggests that you are not allowed to install ActiveX components try resolving the problem using the following steps 1 In Internet Explorer open Tools Internet Options Security Click the Custom level button 2 Search for Download signed ActiveX controls Under this heading select Prompt and then click OK 3 Continue installing the Active X compon...

Страница 14: ...terface While using the web interface you may click on the Help link located under the title bar This will bring up a pop up containing the IP Camera Help manual This provides simple explanation of the camera settings and will automatically open to the page relevant to your current screen The help manual is organized so that it matches the system menus with sections corresponding to each settings ...

Страница 15: ...ick OK the stream should begin playing Connecting with a Mobile Device RTSP Player In order to access streaming video on 3GPP mobile devices please make sure the network camera is already online and connected to the Internet In the IP field under the IP Address section of the window enter the IP address of the IP camera 1 Change the settings under Settings Video Audio Stream2 Setting to 3GPP Mode ...

Страница 16: ... screens as well as logout and pull up the help menu 2 Live View Controls These controls allow users to configure the live view streams and camera live view functionality 3 Button Bar These controls allow the user to quickly access common features such as live view window resizing video and still frame capture interface language and audio controls 4 Live View Window This portion of the screen disp...

Страница 17: ...General Basic Settings Manual Record When clicked records the current live video Stops recording when clicked again The default location for storing the recording is C Surveon Record This location can be changed under Settings Recording Recording Basic Settings Play Back Enables video playback by linking to the to the Record File Management page when clicked Audio In Turned off by default clicking...

Страница 18: ...for the current stream Available formats are H 264 MPEG4 and MJPEG Image size resolution Sets the resolution of the stream currently selected Options are available for each stream HD1080 1920 x 1080 SXGA 1280 x 1024 HD720 1280 x 720 VGA 640 x 480 QVGA 320 x 240 for stream 1 and VGA 640 x 480 QVGA 320 x 240 QQVGA 160 x 120 for stream 2 Digital Zoom When clicked activates digital zoom in the current...

Страница 19: ...gs can be made Host Name by default set to model name MAC address displays on the center of the main page Users may replace the default name with a new name consisting of alphanumeric characters spaces and the character Camera Name by default set to Surveon model name after selecting Camera Name from Settings Video Audio Basic Settings the Camera Name will show on the display Users may replace the...

Страница 20: ...ble behaviors o LED on when camera is on LED default on flashing during camera access o LED on during camera access LED default off flashing during camera access o LED off during camera access LED default on off during camera access o LED always off LED always off Click OK to save or Cancel to abort the changes before you leave the page ...

Страница 21: ...apability There are also two basic settings under user account settings Enable access without login Checking the checkbox will allow users to view the camera stream without having to login This option is enabled by default Maximum number of simultaneous viewers limited to Enter a number from 1 to 10 in this field to limit the number of users that can view the live view stream for this camera This ...

Страница 22: ...t begin with an alphabet letter Fill out the following fields User Name The identifier name used to login to the system User Group The system allows for 2 types of users o Administrator Administrators have full access privileges o Operator Operators can only access the live view page Password a passkey used to control user access This password should be retyped in the Confirm password field to ens...

Страница 23: ...ord Aar passkey used to control user access The password must be a combination of alphanumeric characters _ between 4 and 20 characters in length and must begin with an alphabet letter This password should be retyped in the Confirm password field to ensure that the correct key is saved Click OK when finished to save any changes Note Only accounts that are not currently logged in can be edited Dele...

Страница 24: ...re 3 ways to set the system time Synchronize with NTP server NTP is a protocol for synchronizing the system clock to an external server If this option is chosen enter the IP address of a known NTP server in the NTP Server field You must also choose the appropriate time zone under Time Zone Settings Manual update Updates the time manually Choose the appropriate date and enter a time for the system ...

Страница 25: ...ual CAM4310 Network The network settings including network configuration port configuration and universal plug and play UPnP settings are used to configure camera connectivity These settings are found under the Settings Network context ...

Страница 26: ...ll in IP address Subnet mask Default gateway Primary DNS and Secondary DNS fields The network camera can be connected to the network upon completion PPPoE Settings This feature is disabled by default Connecting to the network using PPPoE requires a user name and password from your ISP Select Enable PPPoE and fill in valid user name and password to connect the camera to the Internet DDNS Settings D...

Страница 27: ...nless there is a specific reason to do so HTTP Port Settings The HTTP port number is used access the camera via the HTTP protocol The LiveView Port number is used to transmit live view information RTSP Settings Real Time Streaming Protocol RTSP is a protocol used to establish and control media sessions between end points You may change the access name for stream 1 stream 2 the RTSP port number the...

Страница 28: ...edited Friendly Name An identifier for the camera on the network Interval The time between camera sent UPnP updates Click OK to activate UPnP or Cancel to abort the changes before you leave the page Once activated the camera will be visible to other devices on the network Note If the computer does not have UPnP installed you can add it by going to Start Control Panel Add or Remove Programs In the ...

Страница 29: ...tuations the default video output may not be oriented correctly This setting allows you to change the orientation of the output video Flip flips the image vertically Mirror flips the image horizontally Text Overlay Setting The text overlay involves is the text displayed in the black bar at the top of the output screen You can display multiple text messages at the same time Only the camera name wil...

Страница 30: ... from 0 to 100 Dragging the slider to the right increases the value while dragging to the left lowers the value The adjustments will be displayed in real time in the window to the left of the sliders Brightness Adjusts the brightness of the image Note In certain situations the sensor may experience banding issues In these cases please turn raise the brightness Saturation Adjusts the color saturati...

Страница 31: ...sts video gain to automatically correct the exposure of objects that are strongly backlit This brightens the image at the cost of overexposing areas of high illumination Backlight Level This determines the level that the backlighting is adjusted to Setting this parameter to high will result in a high backlighting making the foreground more visible while setting this parameter to low will make obje...

Страница 32: ...ever longer shutter times can result in motion blur o Auto The camera will automatically change the shutter speed and gain to balance between image quality and framerate when there is insufficient light to preserve both Exposure Priority The priorites for the auto exposure balancing are determined in the dropdown Auto The camera will reduce both the image quality and framerate when there is insuff...

Страница 33: ...0s Gain Control The gain control slider determines the maximum amount of gain allowed Day Night Mode Sets the day color and night black and white IR cut filter off where applicable Night mode sacrifices color information to produce a clear picture with less light o Day mode Forces day mode o Night mode Forces night mode o Schedule for day mode Allows the user to set a time for day night transition...

Страница 34: ...ovides more compression that MJPEG but loses picture quality o MJPEG Provides minimal compression with the best picture quality Each frame is stored as a discrete JPEG This option is only available in Stream 1 Video Resolution Sets the resolution of the video output The following options are available QXGA 2048 x 1536 CAM2320 Stream 1 only HD1080 1920 x 1080 Stream 1 only SXGA 1280 x 1024 Stream 1...

Страница 35: ...e are dependent on the video resolution chosen and range from 32 kbps to 6 Mbps o Fixed quality In this mode the camera will attempt to maintain a constant quality output up to a maximum bandwidth of 6 Mbps There are 2 modes in the Video Stream 2 Settings Normal Mode All parameters may be changed 3GPP Mode All parameters will default to settings that are compatible with mobile viewing The default ...

Страница 36: ...elects the source for the camera audio feed Line In specifies an external source connected to the camera s line in port while Microphone is the camera s internal microphone ADPCM Bit Rate Adaptive differential pulse code modulation ADPCM is a method for digitally encoding audio signals Only one bit rate 32 Kbps is currently supported Audio will be encoded at this bit rate Click OK to save or Cance...

Страница 37: ...485 device Options are 2320 4800 9600 19200 11520 bd Enable PTZ This check box activates PTZ service allowing PTZ controls to be displayed o PTZ decoder address The address of the PTZ decoder which decodes commands and turns them into electrical signals to drive the PTZ mechanism This address is a discreet number based on PTZ decoder s connection o PTZ protocol The protocol used by the PTZ Two of ...

Страница 38: ...rded onto the microSD card if the network connection is lost When a network connection is re established recording will switch back to the remote destination If this feature is turned off there will be no recording at all when if network connection is lost Manual Record To Defines the path for manual recording Screenshots and user recordings will be saved in this location Event Schedule Record To ...

Страница 39: ...igger Type What type of action triggered this recording eg if it was alarm recording or scheduled recording Locked The lock state of the alarm The video records located will be split into pages The information on these Click to go to the first page of the recorded files list Click to go to the previous page of the recorded files list Click to go to the next page of the recorded files list Click to...

Страница 40: ...rm Lock Unlock Locks Unlocks video files Locked files cannot be removed Select one or multiple video files and click Lock Unlock When a file is locked the Locked status will display yes Remove Manually deletes stored video files Select one or more video files and click Remove to delete the file s Click OK to save or Cancel to abort the changes before you leave the page Note The video files shown i...

Страница 41: ...s remote recording Email Settings Email settings are used to configure e mail notifications Sender Email Address The return e mail address for notifications This should be your notification address Recipient email address The e mail address notification emails will be sent to Only one email address can be entered Server address The IP or address of the e mail server User Name The user name of the ...

Страница 42: ...ount Password The password of the FTP account FTP Folder Name The name of the folder on the FTP site which video files will be stored in NAS Settings NAS settings are used to configure recording to network attached storage Server Address The address of the NAS server User Name The user name of the NAS account Password The password of the NAS account Folder Name The name of the CIFS account folder ...

Страница 43: ...ting the window clicking it will select the window You can drag and resize the window using your mouse You can also change the following parameters Window Name Tthe name of the motion detection window Trigger Interval The time interval between motion triggers Options available are 200 ms 400 ms 800 ms and 1000 ms Trigger Threshold The percentage change in the window before a motion alarm is trigge...

Страница 44: ... the corresponding boxes and fill in a start time and end time for motion detection in the From and To boxes Click OK to save or Cancel to abort the changes before you leave the page Triggering a Motion Event The video displaying on the window is the live streaming video The Activity Status Display tab displays the amount of motion detected in a selected window By raising the Sensitivity of the wi...

Страница 45: ...ing alarm handling and notifications can be configured under Event Settings The tempering detection parameters include Tampering Detection Turns tampering detection on or off Tampering Sensitivity Sets the sensitivity of Tampering Detection Options are Very Low Low Normal High and Very High Higher sensitivities can detect more tampering attempts but also increase the chances that the camera will p...

Страница 46: ... as Input1 and Input2 and connect to external circuits such as window break detectors These inputs can be tested by clicking the Test button in the input entry Each input has a Normal Status Normal Open the DI requires a low voltage input with the following configuration It is triggered when it does not receive this input Normal Close the DI requires a high voltage input 12V with the following con...

Страница 47: ... has a Normal Status High DO outputs a high voltage when triggered and is connected to the output circuit in the following manner Low DO acts as a ground when triggered and is connected to the output circuit in the following manner Off Closes DO output no signals will be sent Click OK to save or Cancel to abort the changes before you leave the page ...

Страница 48: ...ch as motion detection or DI triggers Schedule List Contains time based rules Each rule has an action list When the conditions for rule are met the actions specified by the rule are carried out Users may perform the following actions in both Event and Schedule lists Add Clicking on the Add button adds a new rule to a list Select Clicking on an existing rule selects the rule highlighting it in yell...

Страница 49: ...e Add and Edit screens contain the following triggering actions Note If editing a rule that has not been triggered the rule will not be triggered after until after editing is complete If the rule is triggered any changes will not be applied until the current trigger is resolved ...

Страница 50: ... corresponding boxes and fill in a start time and end time for motion detection in the From and To boxes Never The event is never triggered Enable Triggering By After the frequency is selected triggering conditions can be set Multiple conditions can be set at once Available options include Motion Detection Trigger when motion is detected o In Window Specifies the detection window that will trigger...

Страница 51: ...ger FTP uploads a snapshot or video clip to a FTP location specified in the Event Server settings o Snapshot Video Clip Choose to upload a snapshot or video file from 5 seconds before to 30 seconds after the trigger Files are sent as attachments Record Records video to the server specified in the Event Server settings and the microSD card when triggered The video clip stored on both remote storage...

Страница 52: ...ies the name of the Event Set Time Interval When Activated The trigger time of the event 00 00 to 23 59 Enable Triggering By The next step is to specify the frequency of trigger response 3 options are available Always The default setting Triggers event when conditions are met Recurrence Pattern Enables triggering only if conditions are met during a specified time period To specify the period selec...

Страница 53: ...ger FTP uploads a snapshot or video clip to a FTP location specified in the Event Server settings o Snapshot Video Clip Choose to upload a snapshot or video file from 5 seconds before to 30 seconds after the trigger Files are sent as attachments Record Records video to the server specified in the Event Server settings and the microSD card when triggered The video clip stored on both remote storage...

Страница 54: ...ill show ready otherwise it will display no Total Size The size of the card Free The total space left on the card Used The occupied space on the card Use The percentage of the card that has been used The user may also enter the administrator password if necessary and click Format to format the microSD card In MicroSD Card Management Available Recording Time Calculates how much recording time is av...

Страница 55: ... system information including Network Configuration defined manually or obtained from DHCP o IP Address o MAC Address o Subnet Mask o Default Router address microSD Card Capacity Camera System Information o Boot Loader Version o Firmware Version Clicking on the Email button will send the system status information out to the notification e mail address specified in Event Server for troubleshooting ...

Страница 56: ...hanges to camera settings both successful and unsuccessful triggered events and error messages This information can be very useful in the event of a camera failure or unauthorized entry Clicking Email will send the log out as an email the notification e mail address specified in Event Server Clicking Download will begin the browser download process to download the log to the local PC ...

Страница 57: ...e provided field or click Browse to find the file Select Keep customized configuration to keep current configuration settings or Upgrade all configurations to clear all settings back to factory defaults Click Upgrade to start the upgrade Upon completion of firmware upgrade the camera will reboot you will be logged off During the firmware upgrade the LED indicator in front of the camera will show s...

Страница 58: ...uration and reset all other settings and configurations Click OK after choosing a reset option to perform a reset Alternately you may press the Reset button on the bottom of the camera to perform a complete reset of the camera no configurations retained To reset the camera by pressing the Reset button on the bottom of the camera press and hold the Reset button for 3 seconds During this time the LE...

Страница 59: ... or replication purposes as well as import configuration details The following options are available Restart Camera Resets the camera when Apply is clicked Export Configuration Export the camera s settings and configurations by clicking Export this will start a browser dialogue to download the configuration Import Configuration Imports previously exported camera settings The field should contain t...

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