Quick Start Guide
Smart Doorbell
Troubleshooting
If I am not receiving calls/notifications from my Sûrebell?
Check, whether your notifications are enabled on the Sure App and also in
device settings. Then, do check your Wi-Fi Strength. Finally, ensure that
your phone is not in power saving mode.
What can I do if the night vision feature is not functioning properly?
Ensure that IR LEDs on the device are turned on (IR LEDs are near bell
button). ALS should not be covered
How does Theft Warranty work for the Sûrebell?
To avail the theft warranty, user must be on cloud package. Then,
in case of theft, please provide invoice copy and a First Information
Report copy form your local police station and mail it to
support@
securewithsure.com
How long does the warranty of the Sûrebell last?
Warranty for the Surebell expires exactly 12 months from the date
of purchase.
