14
Chapter 3 XpressKEY Operations
OPERA
TIONS
Open/Release Shackle
Each keybox has a four-digit shackle code. Release the shackle to place it on, or remove it from, a listing. After
the shackle code is entered, a prompt appears asking for a reason for the shackle release. The reason choices
are:
•
Put on a listing
•
Remove from a listing
•
Relocate on same listing
•
None of the above
Note
: For an iBox BT LE and iBox BT keybox, press down on the shackle then pull up on the shackle to
remove it completely. For a classic iBox keybox, the shackle pops open and swings on one side. To fully
remove the iBox shackle perform the remove shackle operation twice.
1. On the main screen tap
the
Shackle
icon.
2. Type in the shackle
code and tap
Enter
.
3. Select a reason, press
Enter
, and follow the
prompts.
4.
Point
the key at the
keybox.
5. Push down on the
shackle.
6. Then pull up to
remove the shackle.
7. Tap
Done
to exit.
PRESS
FIRMLY
PULL UP
TO RELEASE
Keybox Assistant
Showing
and
Key Activity
reports are more informative when the listing address and keybox location is
displayed rather than the keybox serial number. The
Keybox Assistant
feature (organizations must first opt-in
to this feature for it to be active) helps you by automatically assigning the listing address to your keybox. The
XpressKEY uses Global Positioning System (GPS) to assist with the keybox assignment process. The listing
GPS coordinates are captured only when the shackle is released and the key container is opened.
When performing the
Open Shackle
function and
Put on a listing
is selected, a prompt to enter a house address
or listing ID displays. If the house address is entered, the Supra system will try to find a match with the house
