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Chapter 7: Troubleshooting and Support
GPU Detection Issue
1.
If there is a GPU detection issue with system, first check the switchboard for amber LEDs,
which indicate the GPU link status.
2. If the amber LEDs are not present and only the green LEDs from the switchboard are
observed, this means that there is an issue with GPU detection from the switchboard.
3. In this situation, power down the system and reseat the GPU tray. Ensure it's fully seated
and locked into the chassis.
4. Power the system back on and check the LEDs again.
5. If the issue persists, perform an AC cycle of the system.
6. After the system has been powered back on, check the LEDs again.
7.
If still no change with the LEDs, capture a bug report and collect the field diagnostic logs,
which will be required when submitting an RMA request.
