Superabrasive
Owner’s manual original language – Lavina
®
LP36GE
1/2022
5
1.
WARRANTY AND RETURNS
1.1 WARRANTY POLICY FOR LAVINA® LP36GE
If your warranty card is missing, contact your local distributor and request a warranty card, or visit us at
www.superabrasive.com to download one. The customer is responsible for filling out the card and mailing it to the
manufacturer’s address as indicated on the card. To ensure registration and activation of warranty coverage, the
warranty card must be mailed to the manufacturer within 30 days from date of purchase; failure to do so may void
the warranty. Be sure to provide the manufacturer with all of the information requested, and most importantly with
the distributor’s name, machine serial number, and purchase date.
Superabrasive offers a guarantee on LAVINA® Trowels, covering manufacturing and material defects, for a period of
24 months from the date of purchase, as invoiced by Superabrasive. The following conditions pertain to this
warranty:
• Applies only to the original owner and is not transferable. • Trowel must not be dismantled and tampered with in
any way. • This warranty does not cover any failures or defects caused by normal wear and tear, accidental damage,
damage during transport, improper handling, repairs conducted by an unauthorized facility (without prior
authorization by Superabrasive), or operation that is not in compliance with the instructions provided in this manual.
Superabrasive denies all responsibility for damages or injuries, to any persons or objects, caused by improper
operation of the Trowel unit. • This warranty will become invalid in the event that equipment or accessories used
on/with the Trowel unit are not supplied or approved by Superabrasive. • Covered components proven defective will
be repaired or replaced at no charge. • This warranty does not apply to any repair of/to of proprietary parts, nor does
it cover cleaning or general maintenance. • This warranty does not apply to items with aftermarket alterations,
changes, or modifications. • This warranty is limited to repair or replacement of covered components and reasonable
labor expenses. • In the event of a warranty claim, the Trowel unit must be returned to Superabrasive, or an
authorized facility, for a warranty investigation, and subsequent warranty repair or replacement. • All warranty
returns must be shipped freight prepaid. • This warranty is in lieu of and excludes every condition of warranty not
herein expressly set out and all liability for any form of consequential loss or damage is hereby expressly excluded.
The above warranty conditions may be changed only by Superabrasive. Superabrasive reserves the right to inspect
and make a final decision on any machine returned under this warranty. This warranty applies to new, used, and
demo machines.
Superabrasive agrees to repair or replace, free of charge, any parts which have failed due to manufacturer or material
defects. Repairs must only be performed at authorized service facilities that have been approved by Superabrasive.
Shipping and handling fees associated with warranty claims must be pre-paid by the customer / claimant.
In the event that a warranty investigation determines that the damage or unit failure is not attributed to
manufacturer or material defects, all costs associated with the repair of the Trowel will become the direct
responsibility of the claimant. If payment is not rendered for such services, Superabrasive will assume ownership of
the machine and any associated parts in possession.
Superabrasive does not authorize any person or representative to make any other warranty, or to assume for us any
liability in connection with the sale and operation of our products.
The manufacturer is also not liable in the event that the customer fails to submit a Warranty Certificate, fails to follow
manual instructions, uses non-original spare parts, or fails to service/clean the Trowel regularly and properly.
