CONTROLLER FEATURES
TROUBLESHOOTING:
Problem
Solutions
• No heat
• No power, controller
lights are Off
• Unplug unit from wall outlet.
• Verify no physical damage to the cord, controller or pad.
• Verify AC outlet is functional.
• Plug the unit back into the AC outlet.
• Restart the unit by powering On and selecting desired heat
setting.
• Make sure pad is not folded or bunched in any area.
• Pad doesn't get hot
enough
• Make sure pad is not folded or bunched up in any area.
• Restart the unit by powering On and selecting desired heat
setting.
• Pad has a hot spot
• Make sure pad is not folded or bunched up in any area.
• Controller light starts
flashing
If the controller light starts flashing, follow these steps:
• Unplug unit from wall outlet.
• Wait for 3 minutes.
• Plug the unit back into the AC outlet.
• Restart unit by powering On and selecting desired heat setting.
• If the error continues, discontinue use. See Warranty information
to contact Consumer Services.
• Pad has no heat and
controller 'Auto-Off'
light is On or flashing
• Auto-Off feature is set to turn the unit off after 2 hours of
continuous use. Note: Some models may be 30 min or 1 hr.
• If needed, restart the unit by powering On and selecting desired
heat setting.
Sunbeam
®
provides a smarter approach to pain relief that leverages heat therapy to treat
pain, and accelerate tissue healing when used as a part of your relief regimen. Heat therapy
helps to relax tight muscles, ease stiffness, facilitate stretching, and relieve common muscle
and joint pain associated with muscle tension and stress.
Suggested treatment time for application of heat is 20-30 minutes, up to three times a day,
for persistent pain that lasts longer than 48 hours, unless otherwise directed.
Note: Always consult with your physician or health professional for recommended treatment
of an injury or chronic muscle or joint pain.
HOW TO USE YOUR HEATING PAD
WARNING: NEVER USE THE HEATING PAD WITHOUT THE FABRIC COVER.
1. Plug into any 120 volt AC electrical outlet.
2. To turn the pad ON:
• Button Style (Figure 1, Letter A): Press the Control Button until desired heat setting is
reached
• Slider Style (Figure 1, Letter B): Slide the controller to the desired heat and/or massage
setting
• Switch Style (Figure 1, Letter C): Press the switch to "ON" position
3. Wait for the pad to heat up.
4. To turn the pad OFF:
• Button Style (Figure 1, Letter A): Scroll through the remaining heat settings by pressing
the Control Button sequentially until all heat indicator lights are turned off
• Slider Style (Figure 1, Letter B): Slide the controller setting to "OFF"
• Switch Style (Figure 1, Letter C): Press the switch to "OFF" position
CAUTION: Avoid sitting on or crushing pad. Avoid folding during use.
AFTER USE
FOR MODELS WITH COMPACT STORAGE FEATURE:
1. If model has an integrated pocket and securing tab, place the controller in the pocket, roll
up pad, and secure with the tab for neat storage.
2. If model has elastic straps, place controller and power cord on pad, roll up pad, and
secure it in place with the straps for neat storage.
1. Disconnect pad from outlet.
2. Remove cover from pad.
3. Machine wash only the cover in cool water on gentle cycle, or hand wash. Use mild
detergent.
4. Hang to dry or machine dry on gentle, cool cycle.
5. Do not wash heating pad. Wipe heating pad with a damp cloth only, as needed. Do not
dampen the cord and connector. Hang to dry.
www.sunbeam.com
LIMITED WARRANTY
Sunbeam Products, Inc. (“Sunbeam”) warrants that this product will be free from defects in material and workmanship, when used in
accordance with the instructions provided for a period of:
- One (1) year from the date of initial retail purchase for model 1958
- Two (2) years from the date of initial retail purchase for models with massage feature
- Three (3) years from the date of initial retail purchase for model 2008
- Five (5) years from the date of initial retail purchase for all other models with fabric cover
Sunbeam, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be
made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void this warranty. This warranty is valid for the original retail purchaser from the date of
initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.
Sunbeam dealers, service centers, or retail stores selling Sunbeam products do not have the right to alter, modify or any way change the terms
and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use
on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than Sunbeam or an
authorized Sunbeam service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on Sunbeam’s Liability?
Sunbeam shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty
or condition. Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular
purpose is limited in duration to the duration of the above warranty. Sunbeam disclaims all other warranties, conditions or representations,
express, implied, statutory or otherwise. Sunbeam shall not be liable for any damages of any kind resulting from the purchase, use or misuse
of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract,
fundamental or otherwise, or for any claim brought against purchaser by any other party. Some provinces, states or jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from province to
province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call 1 800 435-1250 and a convenient service
center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. located in Boca Raton, Florida 33431.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
For inquiries regarding recycling and proper disposal of this product, please contact your local waste management facility.
WASHING INSTRUCTIONS
CAUTION: DO NOT DRY CLEAN! DO NOT BLEACH! DO NOT USE WRINGER!
© 2020 Sunbeam Products, Inc. All rights reserved. Distributed by Sunbeam Products, Inc. 2381 NW Executive Center Drive, Boca Raton, Florida 33431.
Printed in China.
GCDS-SUN-JC
P.N. 200816 Rev A
FCC CERTIFIED
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This product generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful
interference to radio or television reception, which can be determined by turning the product off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the product and receiver.
• Connect the product into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
THIS APPLIANCE HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN
THE OTHER). TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS PLUG IS
INTENDED TO FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG
DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE PLUG. IF IT STILL
DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE
PROPER OUTLET.
DO NOT ATTEMPT TO MODIFY THIS PLUG OR DEFEAT THIS
SAFETY FEATURE IN ANY WAY.
NORTH AMERICAN MODELS WITH POLARIZED PLUGS:
DANGER:
TO REDUCE RISKS OF BURNS, ELECTRIC SHOCK,
FIRE, AND PERSONAL INJURY, THIS PRODUCT MUST BE USED IN
ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS:
1. READ ALL INSTRUCTIONS.
2. DO NOT USE WHILE SLEEPING OR ON SOMEONE WHO IS SLEEPING.
3. DO NOT USE ON AN INFANT OR ON AN ANIMAL.
4. THIS PAD IS NOT TO BE USED ON OR BY AN INVALID, SLEEPING,
HELPLESS OR UNCONSCIOUS PERSON, A PERSON WITH DIABETES,
A PERSON WITH POOR BLOOD CIRCULATION OR INSENSITIVITY TO
HEAT.
5. THIS APPLIANCE IS NOT TO BE USED BY CHILDREN. CLOSE
SUPERVISION IS NECESSARY WHEN ANY APPLIANCE IS USED
NEAR CHILDREN. CHILDREN SHOULD NOT PLAY WITH THE
APPLIANCE.
6. DO NOT USE ON AREAS OF INSENSITIVE SKIN.
7. BURNS CAN OCCUR REGARDLESS OF CONTROL SETTING, CHECK
SKIN UNDER PAD FREQUENTLY.
8. IF PROVIDED WITH A REMOVABLE COVER, NEVER USE PAD
WITHOUT COVER IN PLACE.
9. DO NOT USE IN AN OXYGEN ATMOSPHERE.
10. DO NOT USE PINS OR OTHER METALLIC MEANS TO FASTEN THIS
PAD IN PLACE.
11. DO NOT SIT ON, AGAINST, OR CRUSH PAD – AVOID SHARP FOLDS.
PLACE PAD ON TOP OF AND NOT UNDER THE PART OF BODY
NEEDING HEAT.
12. UNPLUG WHEN NOT IN USE. NEVER LEAVE APPLIANCE
UNATTENDED, ESPECIALLY IF CHILDREN ARE PRESENT.
13. NEVER PULL THIS PAD BY THE SUPPLY CORD. DO NOT USE THE
CORD AS A HANDLE. DO NOT PINCH CORD.
14. DO NOT TUCK IN, TRAP, FOLD, CROSS, PINCH OR WRAP CONTROL
OR CORD WITH HEATING PAD DURING USE.
15. CAREFULLY EXAMINE PAD, COVER, CORD AND CONTROLLER
BEFORE EACH USE. DISCARD THE PAD IF ANY SIGN OF
DETERIORATION, WEAR OR DAMAGE. DO NOT TAMPER WITH THIS
PAD IN ANY WAY. THERE ARE NO USER SERVICEABLE PARTS. IF
PAD DOES NOT FUNCTION SATISFACTORILY, SEE WARRANTY FOR
CUSTOMER CONTACT INFORMATION.
16. LOOP CORD LOOSELY WHEN STORING, TIGHT WRAPPING MAY
DAMAGE CORD AND INTERNAL PARTS. ALLOW TO COOL BEFORE
STORING AND DO NOT CREASE BY PLACING ITEMS ON TOP OF
IT. STORE IN THE ORIGINAL PACKAGING, IN A COOL, DARK, DRY
PLACE.
17. USE THIS PAD ONLY AT RATED VOLTAGE, AS MARKED ON THE
PRODUCT. DO NOT USE WITH GENERATORS, POWER CONVERTERS,
OR INVERTERS.
18. DO NOT USE THIS PAD WITH LINIMENT, SALVE OR OINTMENT
PREPARATIONS. SKIN BURNS COULD RESULT.
19. THIS APPLIANCE IS NOT INTENDED FOR MEDICAL USE IN
HOSPITALS.
20. MODELS WITH A MASSAGE FUNCTION: DO NOT MASSAGE
ABDOMEN WHEN PAIN IS PRESENT, OR AREAS THAT ARE
SWOLLEN, INFLAMED, COVERED WITH SKIN ERUPTIONS OR
UNEXPLAINED PAIN. CONSULT A PHYSICIAN BEFORE USING ANY
EQUIPMENT OF THIS TYPE.
21. SAVE THESE INSTRUCTIONS.
IMPORTANT SAFETY INSTRUCTIONS
DO NOT DESTROY
HOUSEHOLD USE ONLY
Low
Med
Auto
-Off
2 Hour
s
Hi
Sel
ect / Off
Low Med
Auto-Off
2 Hours
Hi
Select / Off
Low
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Aut
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2 Ho
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Selec
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Lo
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2 H
our
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Se
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ff
Low Med
Auto-Off
2 Hours
Hi
Select / Off
Low
Med
Auto
-Off
2 Hours
Hi
Select
/ Of
f
Low
Med
Auto
-Off
2 Hour
s
Hi
Sel
ect / Off
Low Med
Auto-Off
2 Hours
Hi
Select / Off
Low
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Aut
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2 Ho
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Selec
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Low
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Au
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Low Med
Auto-Off
2 Hours
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Select / Off
Low
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Low
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2 Hours
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Low
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Auto-Off
XpressHeat
®
Figure 1
B. SLIDER STYLE
A. BUTTON STYLE
C. SWITCH STYLE
FOR MODELS WITH AUTO-OFF FEATURE:
The Auto-Off feature is designed for convenience and to conserve energy by automatically
turning off after 2 hours of continuous use. Restart the unit by powering On and selecting
desired heat setting.
NOTE: After a power outage, the Auto-Off feature automatically resets the timer.
*Some models may be 30 min or 1 hr.
FOR MODELS WITH XPRESSHEAT
®
:
Your Sunbeam
®
XpressHeat
®
heating pad features a unique fast-heat technology in which
you will feel heat in 30 seconds - for faster pain relief!
USING MOIST HEAT THERAPY
For deep, penetrating pain relief, use moist heat therapy. When using moist heat therapy, you
should protect furniture and clothing from becoming damp.
Dampen either side of the removable cover with water by patting the surface with a wet
sponge or cloth or use a spray bottle to apply a fine mist. Do not thoroughly soak pad.
FOR MODELS THAT INCLUDE MOIST HEAT SPONGE:
1. Remove the moist heat sponge from the fabric cover.
2. Run warm water over the sponge until it is thoroughly saturated.
3. Gently wring out excess water.
4. Place the sponge on top of the vinyl heating pad and ensure the cloth cover is over the
heating pad.
DANGER: DO NOT IMMERSE PAD IN WATER OR PLACE UNDER RUNNING WATER TO DAMPEN
SURFACE. FAILURE TO COMPLY MAY RESULT IN PERSONAL INJURY.
NOTICE: If your heating pad has a massage feature, do not use moist heat therapy to prevent
damage to the massagers.
Massage
Kanga Heating Pad IB_20ESM1.indd 1
Kanga Heating Pad IB_20ESM1.indd 1
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