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www.sunbeam.com

2-YEAR LIMITED WARRANTY

Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada) 

Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of two years from the 

date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or replace 

this product or any component of the product found to be defective during the warranty period. Replacement will be made 

with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a 

similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or 

mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the 

original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service centers, or retail 

stores selling JCS products do not have the right to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of 

the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration 

by anyone other than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts of God, such as 

fire, flood, hurricanes and tornadoes.

What are the limits on JCS’s Liability?

JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory 

warranty or condition. 
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a 

particular purpose is limited in duration to the duration of the above warranty. 
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise. 
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the 

product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract, 

fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or 

limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. 
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state 

to state or jurisdiction to jurisdiction.

How to Obtain Warranty Service

In the U.S.A.

 - If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-435-1250 

and a convenient service center address will be provided to you. 

In Canada 

- If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-667-8623 

and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located in Boca Raton, 

Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing business as Jarden Consumer 

Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem or claim in connection with this 

product, please write our Consumer Service Department.

PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.

©2017 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All rights reserved. Distributed by Sunbeam 

Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431. Sunbeam Products, Inc. is a subsidiary 

of Newell Brands, Inc. (NYSE: NWL).
Printed in China.                     00U884 series_17ESM1                         CSH-JC0817-SUN52386                              PN: 188391-2

DANGER

 

– TO REDUCE THE RISK OF BURNS, 

ELECTRIC SHOCK AND FIRE, THIS PRODUCT MUST 

BE USED IN ACCORDANCE WITH THE FOLLOWING 

INSTRUCTIONS: 

1.  READ ALL INSTRUCTIONS.

2.  DO NOT USE WHILE SLEEPING.

3.  DO NOT USE ON AN INFANT OR ON AN ANIMAL.

4.  THIS PAD IS NOT TO BE USED ON OR BY AN INVALID, 

SLEEPING, HELPLESS OR UNCONSCIOUS PERSON, 

A PERSON WITH DIABETES, A PERSON WITH POOR 

BLOOD CIRCULATION OR INSENSITIVITY TO HEAT.

5.  THIS APPLIANCE IS NOT TO BE USED BY CHILDREN. 

CLOSE SUPERVISION IS NECESSARY WHEN ANY 

APPLIANCE IS USED NEAR CHILDREN. CHILDREN 

SHOULD NOT PLAY WITH THE APPLIANCE.

6.  DO NOT USE ON AREAS OF INSENSITIVE SKIN.

7.  BURNS CAN OCCUR REGARDLESS OF CONTROL 

SETTING, CHECK SKIN UNDER PAD FREQUENTLY.

8.  IF PROVIDED WITH A REMOVABLE COVER, NEVER USE 

PAD WITHOUT COVER IN PLACE.

9.  DO NOT USE IN AN OXYGEN ATMOSPHERE.

10. DO NOT USE PINS OR OTHER METALLIC MEANS TO 

FASTEN THIS PAD IN PLACE.

11. DO NOT SIT ON, AGAINST, OR CRUSH PAD – AVOID 

SHARP FOLDS. PLACE PAD ON TOP OF AND NOT 

UNDER THE PART OF BODY NEEDING HEAT.

12. UNPLUG WHEN NOT IN USE. NEVER LEAVE APPLIANCE 

UNATTENDED, ESPECIALLY IF CHILDREN ARE PRESENT.

13. NEVER PULL THIS PAD BY THE SUPPLY CORD. DO NOT 

USE THE CORD AS A HANDLE. DO NOT PINCH CORD.

14. DO NOT TUCK IN, TRAP, FOLD, CROSS, PINCH OR WRAP 

CONTROL OR CORD WITH HEATING PAD DURING USE.

15. CAREFULLY EXAMINE PAD, COVER, CORD AND 

CONTROLLER BEFORE EACH USE. DISCARD THE PAD 

IF ANY SIGN OF DETERIORATION, WEAR OR DAMAGE. 

DO NOT TAMPER WITH THIS PAD IN ANY WAY. THERE 

ARE NO USER SERVICEABLE PARTS. IF PAD DOES 

NOT FUNCTION SATISFACTORILY, SEE WARRANTY FOR 

Extended Back Massaging Renue

 Tension Relieving Heat Therapy Pad is 

specifically designed to fit the neck, shoulders & upper back area, where 
users experience the most physical signs of tension and stress. Drape the 
Extended Back Massaging Renue

 Heat Therapy Pad comfortably on your 

shoulders making sure that the neck flap is properly in place. Weighted edges 
and adjustable snap enclosures help to secure the Extended Back Massaging 
Renue

 Heat Therapy Pad in place.

Model 884

HOW TO USE YOUR EXTENDED BACK MASSAGING RENUE

 

TENSION RELIEVING HEAT THERAPY PAD

The Extended Back Massaging Renue

 Tension Relieving Heat 

Therapy Pad has 2 heat settings and 4 massage settings which 

can be used simultaneously or individually for customized 

therapy 

(Figure 1)

.

1.  Plug into 120V AC electrical outlet.
2.  To turn on select either Low/ High Heat for heat therapy, or 

Low/ High Massage for massage therapy.  

NOTE:

 The 4 Massage settings consists of the following speeds 

which can be used along with the heat therapy options: (1) 

Low vibration - consistent, (2) Low vibration - pulsing, (3) High 

vibration - consistent, (4) High vibration - pulsing. 

3.  Select desired heat and/ or massage level. 

To turn OFF, you 

must scroll through the remaining heat and/ or massage settings by pressing 

the buttons sequentially.

 

4.  Allow the Extended Back Massaging Renue

 Heat Therapy Pad to preheat for 

several minutes. The Extended Back Massaging Renue

 Heat Therapy Pad has been 

designed to meet the maximum heat output according to UL Standards.

NOTE:

 A red blinking light indicates an error has occurred. Unplug from outlet, verify 

physical condition of the cord and function of AC outlet. If blinking light persists, 

discontinue use and contact Consumer Services.

AUTO-OFF FEATURE

Your Extended Back Massaging Renue

 Heat Therapy Pad controller includes an Auto-

Off feature. This feature is designed to conserve energy by automatically turning off 

after 2 hours of continuous use when using the Heat with Massaging option, and a 

30-minute Auto-Off feature when using only the Massage option. The red Auto-Off light 

will blink, indicating that this feature has activated. 

NOTE:

 After a power outage, the 

Auto-Off feature automatically resets the timer.

WASHING INSTRUCTIONS

CAUTION: DO NOT DRY CLEAN! DO NOT USE BLEACH! DO NOT USE WRINGER! 

DO NOT WET INNER PAD CONNECTED WITH CORD! ONLY WASH REMOVABLE OUTER COVER!
1.   CAUTION:

 Disconnect the Extended Back Massaging Renue

 Heat Therapy Pad  

from outlet.

2. Remove the outer cover from the Extended Back Massaging Renue

 Heat Therapy Pad.

3.  Machine wash cover in warm water on gentle cycle, tumble dry on medium heat, 

remove promptly from dryer OR hand wash in warm water and line dry.

4. When cover is completely dry, reinsert Renue

 Massaging Heating Pad for use.

5.  Do not wash heating pad. Wipe heating pad with a damp cloth only, as needed. Do not 

dampen the cord and connector. Hang to dry.

Figure 1

Extended Back Massaging Renue

 Tension Relieving Heat Therapy Pad

IMPORTANT SAFETY INSTRUCTIONS 

DO NOT DESTROY 

CUSTOMER CONTACT INFORMATION.

16. LOOP CORD LOOSELY WHEN STORING, TIGHT 

WRAPPING MAY DAMAGE CORD AND INTERNAL 

PARTS. ALLOW TO COOL BEFORE STORING AND DO 

NOT CREASE BY PLACING ITEMS ON TOP OF IT. STORE 

IN THE ORIGINAL PACKAGING, IN A COOL, DARK, DRY 

PLACE.

17. IF PROVIDED WITH A DETACHABLE CONTROLLER, USE 

ONLY WITH THE PROVIDED CONTROLLER.

18. USE THIS PAD ONLY AT RATED VOLTAGE, AS MARKED 

ON THE PRODUCT. DO NOT USE WITH GENERATORS, 

POWER CONVERTERS, OR INVERTERS.

19. DO NOT USE THIS PAD WITH LINIMENT, SALVE OR 

OINTMENT PREPARATIONS. SKIN BURNS COULD 

RESULT.

20. IF PAD IS PROVIDED WITH MAGNETIC CLOSURES: 

DO NOT USE IF YOU HAVE A PACEMAKER, ICD 

(IMPLANTABLE CARDIOVERTER DEFIBRILLATOR), 

INTERNAL INSULIN PUMP OR OTHER MEDICAL 

DEVICES SENSITIVE TO MAGNETS.

21. THIS APPLIANCE IS NOT INTENDED FOR MEDICAL USE 

IN HOSPITALS.

22. MODELS WITH A MASSAGE FUNCTION: DO NOT 

MASSAGE ABDOMEN WHEN PAIN IS PRESENT, OR 

AREAS THAT ARE SWOLLEN, INFLAMED, COVERED 

WITH SKIN ERUPTIONS OR UNEXPLAINED PAIN. 

CONSULT A PHYSICIAN BEFORE USING ANY 

EQUIPMENT OF THIS TYPE.

23. SOME MODELS MAY CONTAIN FILLING MATERIAL 

(PELLETS OR BEADS), MADE FROM EITHER ABS 

PLASTIC (NON-MICROWAVABLE MODELS) OR SILICON 

DIOXIDE (MICROWAVABLE MODELS). IF FILLING 

MATERIAL IS RELEASED DUE TO PRODUCT DAMAGE, 

DISCONTINUE USE OF PRODUCT. DO NOT INGEST 

FILLING MATERIAL. IF FILLING MATERIAL IS INGESTED, 

SEEK MEDICAL ATTENTION.

24.  SAVE THESE INSTRUCTIONS.

HOUSEHOLD USE ONLY

NORTH AMERICAN MODELS WITH POLARIZED 

PLUGS: 

POLARIZED PLUG

THIS APPLIANCE HAS A POLARIZED 

PLUG, (ONE BLADE IS WIDER THAN 

THE OTHER). AS A SAFETY FEATURE 

TO REDUCE THE RISK OF ELECTRICAL 

SHOCK, THIS PLUG IS INTENDED TO FIT IN A 

POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG 

DOES NOT FIT FULLY IN THE OUTLET, REVERSE 

THE PLUG. IF IT STILL DOES NOT FIT, CONTACT 

A QUALIFIED ELECTRICIAN. DO NOT ATTEMPT TO 

DEFEAT THIS SAFETY FEATURE OR MODIFY THE 

PLUG IN ANY WAY. IF THE PLUG FITS LOOSELY 

INTO THE AC OUTLET OR IF THE AC OUTLET FEELS 

WARM DO NOT USE THAT OUTLET.

FCC CERTIFIED 

This device complies with part 15 of the FCC Rules. Operation is subject to the 

following two conditions: (1) This device may not cause harmful interference, and (2) 

this device must accept any interference received, including interference that may 

cause undesired operation.

NOTE:

 This product has been tested and found to comply with the limits for a Class 

B digital device, pursuant to part 15 of the FCC Rules. These limits are designed 

to provide reasonable protection against harmful interference in a residential 

installation. This product generates, uses and can radiate radio frequency energy 

and, if not installed and used in accordance with the instructions, may cause 

harmful interference to radio communications. However, there is no guarantee that 

interference will not occur in a particular installation. If this product does cause 

harmful interference to radio or television reception, which can be determined 

by turning the product off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures: 

• Reorient or relocate the receiving antenna.

• Increase the separation between the product and receiver.

•  Connect the product into an outlet on a circuit different from that to which the 

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for 

compliance could void the user’s authority to operate the equipment.

ICES CERTIFIED

This product complies with CAN ICES-3 (B)/NMB-3(B).

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