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6253-001-166 REV C
1-7
English
Warranty
Stryker EMS
, a division of the Stryker Corporation, offers two distinct warranty options in the
United States:
One (1) year parts and labor
. Under this option, Stryker EMS warrants to the original purchaser
that its products should be free from manufacturing non-conformances that affect product
performance and customer satisfaction for a period of one (1) year after date of delivery. Stryker’s
obligation under this warranty is expressly limited to supplying replacement parts and labor for, or
replacing, at its option, any product that is, in the sole discretion of Stryker, found to be defective.
Two (2) year parts.
Under this option, Stryker EMS warrants to the original purchaser that non-
expendable components of its products should be free from manufacturing non-conformances
that affect product performance and customer satisfaction for a period of two (2) years after date
of delivery. Stryker’s obligation under this warranty is expressly limited to supplying replacement
parts for, or replacing, at its option, any product which is, in the sole discretion of Stryker, found to
be defective. Expendable components, i.e. mattresses, restraints, I.V. poles, storage nets, storage
pouches, Oxygen straps, and other soft goods, have a one (1) year limited warranty with this option.
Under either warranty option, Stryker EMS products are designed for a 7 year expected service
life under normal use, conditions, and with appropriate periodic maintenance as described
in the maintenance manual for each device. Stryker warrants to the original purchaser
that the welds on its EMS products will be free from structural defects for the expected 7
year life of the EMS product as long as the original purchaser owns the product. Original
purchasers will also obtain a three (3) year limited parts warranty for the X-frame components
of the MX-PRO R3 stretcher provided they also purchase X-frame guards at the time of the
original purchase and the guards are installed on the MX-PRO before it is put into service.
If Stryker requests, products or parts for which an original purchaser makes a warranty
claim, the purchaser shall return the product or part prepaid freight to Stryker’s factory.
Any improper use or alteration or repair by unauthorized service providers in such a manner as
in Stryker’s judgment affects the product materially and adversely, shall void this warranty. Any
repair of Stryker products using parts not provided or authorized by Stryker shall void this warranty.
No employee or representative of Stryker is authorized to change this warranty in any way.
This statement constitutes Stryker EMS’s entire warranty with respect to the aforesaid equipment.
STRYKER MAKES NO OTHER WARRANTY OR REPRESENTATION EITHER EXPRESSED OR
IMPLIED, EXCEPT AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY
AND THERE ARE NO WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO
EVENT SHALL STRYKER BE LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR USE OF ANY SUCH
EQUIPMENT.
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