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Sync 5z smartphone Setup  

and Frequently Asked Questions 

 

What will this help you with?

 

1.

 

Basic setup – 

learn how to remove your back case, how to insert your sim 

cards & SD card, how to insert your battery, how to charge your device.

  

2.

 

Audio Profiles - 

learn how to update your various profile settings, including 

Ringtones, Notifications and System sounds. 

 

3.

 

Memory and storage management – 

learn

 

how to free more space.

 

4.

 

Power management –

 learn

 

how to maximise your battery performance.

 

5.

 

STK Care – 

learn how STK can help solve issues 24/7 on live chat. 

 

6.

 

Update your phones software & More support details. 

 

1. Basic set up 

1. 1 How to remove the back case 

 

 

 

 

 

 

 

 

 

 

 

 

 

* Gently prise back case away 
from handset. Ensure care is 
taken to avoid injury or damage 
to the handset.

 

Содержание Sync 5z

Страница 1: ...arious profile settings including Ringtones Notifications and System sounds 3 Memory and storage management learn how to free more space 4 Power management learn how to maximise your battery performance 5 STK Care learn how STK can help solve issues 24 7 on live chat 6 Update your phones software More support details 1 Basic set up 1 1 How to remove the back case Gently prise back case away from h...

Страница 2: ...ll accept compatible SD Cards up to 32GB also see Memory storage management for useful information 1 4 How to insert the Battery Carefully place the battery into the battery compartment ensuring the connectors on the battery are facing the right direction and align to the connectors inside the battery compartment Always charge your battery fully before starting the device but please note when you ...

Страница 3: ...u will know if your SIM Card is NOT inserted correctly if the options are greyed out not selectable From your home screen or menu select press Settings Cog Wheel icon select press Audio Profiles select press General select press Edit select press Ringtone SIM1 or Ringtone SIM2 if you have inserted a second SIM card IMPORTANT you will then see the below 3 options 1 Media storage preferred option se...

Страница 4: ... Select your ringtone from the available preinstalled list and it should play so you can hear what it sounds like Then just exit once you are happy v ...

Страница 5: ...tion volume If you have put your device on silent by pressing the volume down then you might need to adjust all these volumes settings back to original settings each time or you might not hear the ringtone notifications like text messages or alarm clock 3 Memory storage management 3 1 Using your SD memory Card storage SD Card sold separately You can store your media files including music photos vi...

Страница 6: ...rd as some may be preinstalled by Google it is usually only the apps you download from the Google play store From your home screen or menu select press Settings Cog Wheel icon Select press Apps select an app you wish to move e g Facebook that you would have downloaded and installed from the Google Play Store Select press Storage from the App info screen Under the Storage used heading select press ...

Страница 7: ......

Страница 8: ... to be adjusted to reduce battery consumption as they may be important to keep the device running For example if you select press on Screen it will say Adjust power use if you select press on Reduce the screen brightness and or screen timeout it will take you to the display menu where you can perform functions like reducing brightness level which will save battery consumption You should also regul...

Страница 9: ... Care application there may be some screens to skip past that tell you about STK care For Live Chat Select press Live chat or Live Help and follow the steps to get in contact with STK This should take you to a screen to have a conversation with STK If you select press the bottom right pencil you should be able to enter a chat with our customer service team At busy periods it does take some time fo...

Страница 10: ......

Страница 11: ...ess About phone Select press Wireless update this will now check if your device software is up to date If it is it will inform you If not it will ask you to download and then once finished install your update which can take up to 5 10 minutes only do this over Wi Fi and if your battery is charged over 50 Need more support Go to STK live chat there is always someone there to help rescue you or plea...

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