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17 Troubleshooting
17.1 Remedying Faults in the Hand Vacuum or Battery
17 Troubleshooting
Fault
LEDs on the hand
vacuum
Cause
Remedy
Hand vacuum does
not start when
switched on.
1 LED flashing
green.
State of charge of the
battery is too low.
► Charge the battery.
1 LED emits red
light.
The battery is too warm or
too cold.
► Remove the battery.
► Allow the battery to cool down or warm up.
3 LEDs flash red.
There is a fault in the hand
vacuum.
► Remove the battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Switch on the hand vacuum.
► If 3 LEDs continue to flash red: Do not use the hand
vacuum and contact your STIHL dealer for
assistance.
3 LEDs emit red
light.
The hand vacuum is too
warm.
► Remove the battery.
► Wait for the hand vacuum to cool down.
4 LEDs flash red.
There is a fault in the
battery.
► Remove battery and reinsert it.
► Switch on the hand vacuum.
► If 4 LEDs continue to flash red: Do not use the
battery and contact your STIHL dealer for
assistance.
No electrical contact
between hand vacuum and
battery.
► Remove the battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
The hand vacuum or
battery is damp.
► Allow hand vacuum or battery to dry.
The hand vacuum
cuts out during
operation.
3 LEDs emit red
light.
The hand vacuum is too
warm.
► Remove the battery.
► Wait for the hand vacuum to cool down.
There is an electrical fault. ► Remove battery and reinsert it.
► Switch on the hand vacuum.
