15
www.
STEWART
GOLF.com
TROUBLESHOOTING GUIDE
HA
NDBUILT
PROBLEM
POSSIBLE CAUSE
WHAT TO TRY
I can hear the motors working
but the trolley is not moving
Rear wheels may be in
freewheel mode
Use the quick release
mechanism to engage the
wheels in to the ‘drive’
position
I find it difficult to push my X9
Remote
Freewheel mode is not
engaged
Use the quick release
mechanism to set the rear
wheels into the ‘freewheel’
position
The X9 Remote is not
responding when I press a
handset button
1. Main battery not connected.
2. on/off is off
3. Handset battery is flat
4. Main battery is flat
5. Out of range
1.Connect main battery to the
black electronics box
2.Turn the on/off switch on (I)
3.Charge the handset battery
4.Charge the main battery
5.Move closer to the machine
If your range is consistently
under 25m please contact us
The X9 Remote moves in
circles when pressing the
forward button
One wheel in freewheel, one
in drive
Ensure both wheels are in
the ‘drive’ position
The X9 Remote does not
travel in a straight line
Motors have become
imbalanced
the instructions on ‘trim
adjustment’ on P12
The range of the remote has
dropped
Left & Right commands are
not working consistently
Handset battery is losing
power
Recharge the battery inside
the handset
One of the motors has totally
stopped working.
Power lead has become
disconnected from the
motor
Reconnect power lead to
the motor
