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Troubleshooting
Problem
Possible Reason
Possible Solution
Reduced Steam or No
Steam.
Water tank may be empty.
Steam nozzle may be
blocked.
There is no power to the
unit.
The steam button wasn’t
pressed.
Steam control knob is set
to min.
Fill the water tank.
Clean the steam nozzle.
Ensure the appliance is
plugged in.
Press the steam button.
Turn the steam control
knob clockwise to Max.
Unit Will Not Turn On.
Blown fuse or breaker.
Power cord not plugged in.
Internal fuse is blown.
Handle is not inserted
correctly.
Replace the fuse or reset
breaker.
Plug the cord into a
working circuit.
Contact customer services.
Check that the handle is
firmly connected to the
steam mop body.
