5
Technical Support
The following technical resources are available for this StarTech.com product:
On-line help:
We are constantly adding new information to the Tech Support section of our web site. To
access this page, click the Tech Support link on our homepage,
www.startech.com
. In the
tech support section there are a number of options that can provide assistance with this
product.
Knowledge Base - This tool allows you to search for answers to common issues using
key words that describe the product and your issue.
FAQ - This tool provides quick answers to the top questions asked by our customers.
Downloads - This selection takes you to our driver download page where you can
find the latest drivers for this product.
Call StarTech.com tech support for help:
USA/Canada:
1-800-265-1844
UK/Ireland/Europe:
00-800-7827-8324
Support hours: Monday to Friday 8:30AM to 6:00PM EST (except holidays)
Warranty Information
This product is backed by a lifetime warranty. In addition, StarTech.com warrants its
products against defects in materials and workmanship for the periods noted,
following the initial date of purchase. During this period, the products may be
returned for repair, or replacement with equivalent products at our discretion. The
warranty covers parts and labor costs only. StarTech.com does not warrant its products
from defects or damages arising from misuse, abuse, alteration, or normal wear and
tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their
officers, directors, employees or agents) for any damages (whether direct or indirect,
special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business,
or any pecuniary loss, arising out of or related to the use of the product exceed the actual
price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential
damages. If such laws apply, the limitations or exclusions contained in this statement
may not apply to you.
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