Star Micronics TSP743II Series, Руководство по оборудованию

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5-1. Recoverable errors
Check the recovery conditions. The printer can be recovered while maintaining its current status.
Error description POWER ERROR Recovery condition
Thermal head high
temperature detection error
Flashes at 0.5 sec-
ond intervals
OFF
The printer recovers automatically when the thermal head
cools.
Cover open error ON ON (Red) The printer recovers when you close the cover.
Near end error
ON
Flashes orange
lamp at 1 second
intervals
The printer recovers when you set a new paper roll and
close the printer cover.
Black mark error ON ON (Orange)
The printer recovers when you set a new paper roll and
close the printer cover.
Paper out error
ON ON (Orange)
The printer recovers when you set a new paper roll and
close the printer cover.
Ethernet link disconnection
detection (*1
(Physical link disconnection)
Flashes at 4 seo-nd
intervals.
Flashes at 4 seo-nd
intervals.
Connect an Ethernet cable. For details, see section 3-2-4,
"Ethernet Interface Cable."
Ethernet link disconnection
detection (*1
(IP address lost)
Flashes at 0.25 seo-
nd intervals.
Flashes at 0.25 seo-
nd intervals.
Set the correct IP address and restart the printer.
(*1: IFBD-HE07 only
5-2. Unrecoverable errors
Turn the printer off, check the recovery conditions, and then turn the printer back on.
If the same error occurs after you turn the printer back on, the printer needs to be repaired.
Error description POWER ERROR Cause Recovery condition
Cutter error Off
Flashes red lamp at
0.125-second intervals Paper cutting in progress error
After you restart the printer, the printer
recovers when the mobile cutter re-
turns to its home position. (Note 3, 4)
Flash memory error Off
Flashes orange lamp
at 0.5 second intervals Flash memory access error
-
EEPROM error Off
Flashes red lamp at
0.75 second intervals This is not a recoverable error.
-
SRAM error
Off
Flashes orange lamp
at 1 second intervals
RAM access error -
Head thermistor
error
Off
Flashes red lamp at
1.5 second intervals
Detection of head thermistor error -
Power voltage error Off
Flashes orange lamp
at 2 second intervals
Detection of power voltage error
Check the condition of the power sup-
ply, and restart the printer.
Note 1: If an unrecoverable error occurs, turn the power off immediately.
2: A power voltage error may be a result of a power supply malfunction.
3: If the paper is jammed, turn the power off, clear the jammed paper, and then turn the power back on.
For details, see section 6-2, “Removing Paper Jams”.
If other unrecoverable errors occur, contact the dealer that you bought the product from for repairs.
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5. Error Indicators