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The machine will operate in the demo mode for 5 minutes each time the red button is pressed. After the
demo mode time has expired, the machine will return to the normal operating mode and all card
transactions will request a genuine authorization through the phone line or high-speed connection. The
switches should always be returned to the original (OFF) setting when you are finished using the Demo
Mode.
4.1.4
Restoring Your Merchant Profile
Y
our credit card terminal was factory programmed to include the Merchant Profile. The Merchant Profile
consists of the routing information that was supplied on the Merchant ID forms you supplied when the machine
was ordered. This information is stored in the credit card terminals volatile memory. Your machine is equipped
with the ability to dial-up the processor and automatically reload (download) this information should it become
necessary to do so. This feature is intended to reduce downtime in the event of a failure with the credit card
modem box (black box). To reload your merchant:
x
Using the EF+ Module, find the
Credit Settings
main menu item.
x
Press the down arrow button until you come to the
Update Network Settings
menu item.
x
Press
Yes
button.
x
Press the
No
button when asked if you want to wait for a dial in.
x
Press the
Yes
button when prompted with the touch-tone question, if you use a touch-tone
connection. Most phone systems use this type.
x
Press the
Down button
and enter the
Outside Line
. A zero indicates that a number is not needed for
an outside line.
x
Press the
Down button
and enter a “
1”
and the
Area Code
of the number to dial.
Refer to your
Datacap Documentation that was shipped with your machine for the phone number and
password information.
x
Press the
Down button
and enter the 7-digit phone
number
.
x
If you are using a high speed connection, then clear the area code and only enter a 1 under the phone
number.
x
Press the
Down button
and enter your
Password
. Usually the serial number of the Datacap.
x
Press
Yes
when you are prompted for “
want to dial the database
?”
x
The machine will now automatically update. Be sure to test it for proper operation before placing
the machine back into service.
DEMO MODE WARNING
Do not leave the machine in this mode during normal operation. Anytime the machine is in the
DEMO mode, it will payout for virtually any card with a magnetic strip. No credit will be deducted
from the cardholder’s account. This mode will allow the machine to issue tokens for free.
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