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rate of 5% per month or at the highest rate allowed by law. Acceptance
of late or partial payments (even if marked “paid in full”) does not
waive our right to collect all amounts that you owe us. If your Service
has been suspended due to non-payment, you may be charged a
reactivation fee.
Disputed Charges.
You must raise any dispute that you have about
any charges invoiced to you within 15 days of the date of the invoice or
you have accepted the invoice. You may notify us of any dispute by
notifying PCS Customer Service Solutions. Calls to our sales or general
business offices are not notice of a dispute. If disputed invoice
procedures are described on the invoice, you must follow them.
Account Spending Limit.
If we agree to provide Services to you on
an Account Spending Limit basis, we will tell you your Account
Spending Limit before we start Services to your Number, or as
reasonably practicable after the limit is imposed. If we require a
deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment
for Services (see Deposits). Charges for Services accrue against your
Account Spending Limit as they are incurred. We may charge an initial
ASL start up fee. We may charge a monthly ASL service fee, in
addition to your recurring monthly service charge. We may suspend
Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are
restored when you have paid any past due balance and pay a specified
minimum amount to reduce your account balance below your Account
Spending Limit. We may change this minimum amount at any time
upon notice to you. You may pay any past due balance and the
minimum amount by any method authorized by Sprint. Contact PCS
Customer Service Solutions for information about authorized
methods of making these payments. We may charge you a fee for calls
that involve our live customer care services. If we provide Services to
you on an Account Spending Limit basis, Services and coverage may
be limited in certain ways. You must pay all charges for Services even if
they exceed the amount of your Account Spending Limit.
Clear Pay.
If we agree to provide Services to you as a Clear Pay
customer, we may suspend Services to your Number without prior
notice to you immediately when your bill becomes past due. Even if
your bill is not past due, we may suspend services if your unpaid usage
exceeds $125 or another amount to be determined by your past credit
or usage history. If we require a deposit for you to establish or keep
Services as a Clear Pay customer, we will hold the deposit as partial
guarantee of payment for Services (see Deposits, below). Contact PCS
Customer Service Solutions for information about authorized
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