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2.7 Call Forward

FUNCTION 2X (ON) FUNCTION 2 (OFF)

Call Forward reroutes incoming calls from an exten-
sion to another destination.

There are three kinds of call forwarding:
1) Busy Call Forward - A Busy Call Forward for-

wards the specified call type (intercom and /
or CO) immediately if the extension is busy.

2) No Answer Call Forward - A No Answer Call

Forward forwards the specified call type
(intercom and / or CO) upon the expiration of
14 seconds.

3) Direct Call Forward - A Direct Call Forward

forwards the specified call type (intercom and
/ or CO) immediately regardless of extension's
status.

OTES

• Call Forward and DND are mutually exclusive

and cannot be enabled by an extension at the
same time.

• Only one Call Forward can be enabled at a time.
• Any previous Call Forward programming will

be deleted when new programming is entered.

• If an extension attempts to program a Call For-

ward to an extension that is also forwarded the
forwarding will be prohibited, error tone will
be received and the display message FWD
PROHIBITED will be presented.

• If multiple feature keys are programmed with

Call Forward, only the last key programmed
will be enabled.

• The extension that has another extension for-

warded to it is prohibited from forwarding.

• When a C.O. line is assigned to ring at multiple

extensions, if any of the extensions are forwarded,
direct ring in calls will ignore the forward.

2.8 Call Park

FUNCTION 73 (TOGGLE)

Calls can be parked at any extension number in the
system for retrieval by any other extension via the
Call Park Answer feature. The call appears on hold
at all telephones where the line appears. A call
parked at an extension is treated as a transferred call
without the ringing alert tone. The parked call will
recall to the originator and if unanswered will recall
to the attendant. The LCD does not show from which
extension the call is recalling. It also remains on hold
at the other extension while recalling.
N

OTES

• Each extension can have only one outside line

call “parked” at a time.

• A conference call cannot be “parked.”
• If the “parked” outside line is not answered

within the programmed recall time, the call

reverts to the originator. If the originator does
not answer within 30 seconds, the call rings to
the attendant. If the attendant does not answer
within 5 minutes, the call is dropped.

• If a call is “parked” on an extension and for

programming purposes the extension number
is changed, then the call is retrieved by dialing
F73 plus the new extension number.

• To answer a “parked” call that recalls to the

originator or attendant press F73 plus the
extension number where the call was origi-
nally parked or F73 + 0 + the line number.

• If extension has Auto Hold disabled and is

currently on an intercom call, then the system
will release the intercom call before answering
the “parked” call. However, if the extension
has Auto Hold enabled, the system will put
the intercom call on hold before answering the
“parked” call.

2.9 Call Pick Up (Group/Direct)

FUNCTION 53 (DIRECT) FUNCTION 54 (GROUP)

Call Pick Up allows extension users to answer a call
that is ringing at an extension other than their own.
Group Call Pick Up allows picking a ringing exten-
sion that belongs to the same extension group. The
extension can answer ringing ICM calls, voice calls,
recalled CO lines, incoming CO lines, and transfer-
ring CO line calls.
Direct Pick Up allows station user to answer any
ringing call for a specific extension.
N

OTES

• The priority for call pick up is:

Recalled line call
Transferring line call
Incoming line call
Incoming ICM call
ICM voice call

• Does not pick up calls on hold or that have

been parked.

• If "Hot Dialpad" is enabled, the user can press

"*" to perform a Group Pickup. If "Hot Dial-
pad" is disabled, accessing the ICM line must
be done before pressing "*."

2.10 Call Waiting

FUNCTION 99 (TOGGLE)

Any extension with a display keyset can enable this
feature. It allows other extensions to call that exten-
sion while it is busy. The extension receives LCD
indication and a single 'warning' tone to notify the
user there is a call waiting. The calling party will
hear ringback tone instead of busy tone.
N

OTES

• If an extension has Auto Hold disabled and is

currently on a call, then the system will release
the current call upon replying to Call Waiting.

4-9

ROTEGÉ

® 616 I

NSTALLATION AND

AINTENANCE

ANUAL

, F

EBRUARY

2001