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PCS 100 

User Manual

Version 

3.1

September

 200

6

  Part No. DOC-MN-PCS100-0

1

Содержание PCS 100

Страница 1: ...PCS 100 User Manual Version 3 1 September 2006 Part No DOC MN PCS100 01 ...

Страница 2: ...This page is blank ...

Страница 3: ...ging the Volume 14 Working with Favourites Speed Dials 15 Incoming Call History 17 Working with Voicemail 19 Recording a Call 24 Recording a Memo 25 Using Call Waiting 26 Using Follow Me Forwarding 26 Using Do Not Disturb 31 Working with the maximiser System Directories 33 Users Directory 33 Contacts Directory 34 Departments Directory 35 Working as a member of a Department 37 Partnering the PCS 10...

Страница 4: ... ii PCS 100 User Manual Contents This page is blank V3 1 0906 3 ii Contents PCS 100 User Manual ...

Страница 5: ... LCD display combined with eight context sensitive keys and six further buttons for the most frequently used functions delivers easy to use operation for every day telephony tasks Supplied as standard with every maximiser system the PCS 50 application for Windows Mac OS X and Linux PCs delivers ALL of the benefits associated with SpliceCom s top of the range PCS 400 desktop station Typically deplo...

Страница 6: ...00 will be your permanent desktop phone and as such it will have been automatically allocated to you by your System Administrator there will be no need for you to log in or log out However if you are a Hot Desk User in other words a User who has been given the ability to log in to any phone on the system because for example you need to move around the building or you are rarely in the office and d...

Страница 7: ...Call Status unless you have Speed Dials configured then Favourites will be the default display Press the Page Down button to view your details Log Off Once you have finished using the telephone that you are logged on to you may wish to log off Your extension becomes busy and your calls will pass to voicemail if enabled or to your Forward on Busy number if configured If Favourites is your default d...

Страница 8: ...ssage Waiting Indicator LED will flash to indicate the status of the phone as follows Dialling on Alerting flash 250 250 mSec Busy flash 500 250 mSec Hold flash 250 2000 mSec Connected on Call Waiting flash 250 250 mSec V3 1 0906 3 4 Getting Started PCS 100 User Manual ...

Страница 9: ... on using voicemail please refer to page 19 Park 1 Once the call is connected the four Park Slots 1 4 buttons become available For further information on using these Park Slots please refer to page 12 Making an Internal Call to a User another extension Dial the extension number required using the key pad Alternatively Lift the handset or press the Speaker button You will hear dial tone Dial the ex...

Страница 10: ... the Department you require Sales Select the Department required by pressing the Context Sensitive Key alongside its name 720 Dial the Department s extension number by pressing the Context Sensitive Key alongside it For further information on working with the Departments please refer to page 35 Making an External Call Dial the number required using the key pad Alternatively Lift the handset or pre...

Страница 11: ...r Message Waiting Indicator will flash and Call Status will show the caller s number and details if known details of the number called and two active buttons Answer and Clear To answer the call lift your handset or press the Speaker button Alternatively Answer Press the Context Sensitive Button alongside Answer Alternatively Clear If you do not wish to answer the call press the Context Sensitive B...

Страница 12: ...our service provider whilst the third and fourth lines show the name and number that you have been called on this could be your DDI a colleague s details when their calls are forwarded to your extensions or as a participant of a Department Main Sales Support etc allowing you to answer the call appropriately please refer to page 37 for further details on working with Departments Two active buttons ...

Страница 13: ... the Context Sensitive Key alongside Transfer Alternatively To clear the call that you are currently connected to and return to the original call either press the Recall button or wait for the other end to hang up Alternatively To return to the original call and place the second call on hold press the Page Down button underneath Call Status Switch Press the Context Sensitive Key alongside Switch t...

Страница 14: ...tes button Use the Page Up Down buttons to find the required Speed Dial Ros Press the Context Sensitive Key beside the Speed Dial required The original call will be placed on hold and the new call will be automatically made To transfer the call replace your handset or press the Speaker button Alternatively To transfer the call press the Page Down button underneath Call Status Transfer Press the Co...

Страница 15: ...directories can be found on the following pages Contacts page 34 Users page 33 and Departments page 35 Redialling a Number The last calls made from your PCS 100 will be saved in the Redial list and can therefore be used to save time when dialling these numbers again Press the Redial button A list of the numbers you have dialled most recently will be shown The name of the User Department Contact yo...

Страница 16: ...lot Pick up a Parked Call Lift your handset or press the Speaker button and Park Slots 1 4 will be shown If in use the name if known or number relating to the parked call will be displayed Steve Smith Press the Context Sensitive Key beside the relevant Park Slot to retrieve the call Conferencing Creating a Conference call The conferencing facility allows you to create a 3 way conversation between ...

Страница 17: ...tween the two calls You can return to a conference by pressing Conference again Transfer If you press the Transfer button the two calls will connected and you will have no further control of the calls Switching to Hands Free You may wish to switch between hands free and handset operation without interrupting the call From handset to hands free press the Speaker button and replace the handset From ...

Страница 18: ...d Press the Speaker button a second time when finished Changing the Volume during a ringing call While an incoming call is ringing Press the Volume Up or Down buttons as required The ringing volume will increase or decrease Changing the Volume during a call Answer the call in the normal manner Press the Volume Up or Down buttons as required The volume of your handset will increase or decrease appr...

Страница 19: ...lowing you to pick the call up Making a call from your Favourites Use the Page Up Down buttons to find the required Speed Dial Ros Press the Context Sensitive Key beside the Speed Dial required The call will be automatically made Note Ros If an internal Speed Dial is displayed with a crossed telephone it signifies that this User is currently busy 1 Ros If an internal Speed Dial is displayed with a...

Страница 20: ... extension indicated by a bell icon being shown alongside the User or Department name This is useful if for example you wish to answer your colleague s phone when they are not at their desk or handle calls on behalf of another Department The number in the brackets indicates the number of calls queuing for that User or Department Use the Page Up Down buttons to find the required Speed Dial 1 Ros Pr...

Страница 21: ...ies a completed call Steve Smith Signifies a missed call Steve Smith Signifies a new or unread voicemail message Steve Smith Signifies an old or read voicemail message View the details of an incoming call Press the Messages button Steve Smith Press the Context Sensitive Key alongside an entry to display further information relating to that call Press the Messages button to return to your default d...

Страница 22: ...al the required number by pressing the Context Sensitive Key alongside it Note If the caller s number has been withheld or not received by the system this facility will not be available The further information page will indicate if the caller s telephone number has been received Deleting an incoming call There is no limit placed on the number of completed calls that are listed whilst the last 10 m...

Страница 23: ...d not tem Administrator will be able to tell you if this default setting has been ivert an incomin call to voicemail alongside Clear and the call will be passed to voicemail if enabled or cancelled R Press the Messages button If required use the Page Down button to display further entries Sue Jones ey alongside a new voicemail to display further essage lay Press the Context Sensitive K information...

Страница 24: ... SkpFwd D ting a Press the Messages button If required use the Page Down button to display further entries Sue Jones the Context Sensitive Key alongside Delete You will be returned to your Incoming Call History Select the message to be deleted using the required entry Delete Remove the message by pressing the Context Sensitive Key alongside Savin essag been listened to it becomes an old message an...

Страница 25: ... front of it 01234567890 Dial the required number by pressing the Context Sensitive Key alongside it ote If the caller s number has been withheld or not received by the system this facility will not be ava When s icemail using the Context Sensitive Keys line two will indicate if the caller s telephone number has been received Forw a M T s box es of colleagues Forwarding a Mess If you save a pplica...

Страница 26: ...rd Whilst after listening to the voicemail press the Context Sensitive Key Enter the extension number that the message is to be forwarded to using the telephone keypad This will appear under Forward To Add Number If you want to forward the voicemail to another person press the Context Key alongside Add Number and enter the next extension numbers using the telephone keypad Repeat this step until yo...

Страница 27: ...ely Record alongside Record Your current to record your new greeting r Speaker button If you are happy with your new greeting to save the message replace you handset or press the Alternatively Delete If you wish to delete the new greeting and return to the previous greeting press the Context Sensitive Key alongside Delete Lea essa ou will automatically be transferred to your colleague s voicemail ...

Страница 28: ...erence call you can record the conversation The sulting recording will become a new voicemail message and can be accessed in the usual way Select the directory entry required by pressing the Context Sensitive Key alongside the name Voicem control of the call put the caller on hold by pressing the Recall button before pressing ecording a all During any cal re own button beneath Record Press the Con...

Страница 29: ...ail messages See on page 19 etrieve a Messa R Y orm a lar task e g book a meeti Pres g s the Messa es button Press the Page Up button underneath Call Status Memo Press the Context Sensitive Key alongside Memo Record your memo ersonal memos are managed in exactly the same manner as voicemail messages See Retrieve a essage on page 19 Replace your handset or press the Speaker button to end the memo a...

Страница 30: ...A Clear Press the Context Sensitive Key alongside and the call will be passed directly to vo To clear the call you are currently connected to press the Recall button You will be automatically connected to the other call Note if you replace your handset while both calls are active you will connect the two calls together Using Follow Me Forwarding You may wish to forward your calls to another collea...

Страница 31: ...e this number press the Context Sensitive Key alongside Exit the Page Up button to return to your default display ur Follow Me number Press hanging yo C ge Down button FollowMeTo MeTo n Line 3 Clear To set a different forwarding number press the Context Sensitive Key If Favourites is the default display press the Pa Forwarding Press the Context Sensitive Key alongside Forwarding Press the Context ...

Страница 32: ...owever your extension will also ring Press the Page Up button to return to your default display Turning off Follow Me If Favourites is the default display press the Page Down button Forwarding Press the Context Sensitive Key alongside Forwarding FollowMe Press the Context Sensitive Key alongside FollowMe The typeface shows which selection is currently active entry in bold None To disable Follow Me...

Страница 33: ...lephone keypad Set Once the new number has been entered press the Context Sensitive Key alongside Set Press the Page Up button to return to your default display Tu ar rning on Forw d on Busy If Favourites is the default display press the Page Down button Forwarding ontext Sensitive Key alongside Busy The entry in bold typeface ch selection is currently active usy Press the Context Sensitive Key al...

Страница 34: ...ss the Context Sensitive Key alongside If Favourites is the default display press the Page D P Press the Context Sensitive Key alongside NoAnswerTo The number you Line 3 Exit Exit Up button to return to your default display hanging y ur Forward on No Answer number Press the Page C o If Favourites is the default display press the Page Down button Press the Context Sensitive Key alongside Forwarding...

Страница 35: ...entry in bold Off ress the Context Sensitive Key alongside Off to disable Forward on No P If a col s calls ha d call your colleague s details will be displayed in the Called Number section Lines 3 4 of Call Sta to Using Do Not D The D turb f useful if for example ress the Page Up button to return to your default display Receiving a Follow Me Forwarded Call league ve been forwarded to your extensio...

Страница 36: ...s list ase note When Not Disturb has been set your PCS 100 will provide a broken dial tone nd Call Status will be greyed out to remind you that ng of ot Disturb If Favourites is the default display press the Page Down button Press the Context Sensitive Key alongside DND The entry in bold typeface Of Off to disable Do Not Disturb DND shows which selection is currently active f Press the Context Sen...

Страница 37: ...er It also makes it easy to transfer and re direct calls You can also use this directory to view information stored on the system database for example a colleague s mobile or home number These numbers can be used to place a call to or transfer a call to a colleague s home or mobile phone Making a Call via the Users Directory U s Dir Press the Users button A list of the Users on your system will ap...

Страница 38: ...ide Transfer when ready ontacts Directory C he maximiser Contacts Directory a database of T fo external contacts and their telephone numbers r ex custom can be used t make ample ers and suppliers can be easily viewed within Call Status This information calls quickly and easily in addition to identifying incoming telephone calls o Making a Call via the Contacts Directory ctory will be displayed Pre...

Страница 39: ...567890 Dial the required number by pressing the Context Sensitive Key alongsi To transfer the call replace your handset or press the Speaker button or Press the Context Sensiti Press the Page Down button underneath Call Status Transfer ve Key alongside Transfer when ready easily call an internal department without aving to remember the extension number It also makes it easy to transfer and re dire...

Страница 40: ...t the Dep r text Sensitive Key numbers for that Department will be displayed extension pad to find the entry you require tment required by pressing the Con a alongside its name Two contact number and voicemail 720 Dial the required number by pressing the Context Sensitive Key alongside it The original call will be placed on hold and the new call will be automatically made To transfer the call repl...

Страница 41: ... please refer to page 19 for further details By pressing the Context Sensitive Key alongside the voicemail entry you will be able to identify if the voicemail is personal or for a Department Please note if you have been elected to deal with messages for a Department you will also be informed of calls answered and missed by the Department in your Incoming Call History Calls to a Department are iden...

Страница 42: ...alpha numeric k pad to find the entry you require Select the Department required by pressing the Context Sensitive Key alongside its name ey oicemail Press the Context Sensitive Key alongside Voicemail Sales V To transfer the call replace your handset or press the Speaker button ller on hold by pressing the Recall button before pressing e Departments button ment voicemail messages this will mean t...

Страница 43: ...act calls For furt ails on details on how to use it in om s PCS 400 PC ua greater al productivity can be realised when you partner your PCS 100 phone with functionality associated with the top f the range PCS 400 and is available for Windows Mac OS f the extra features you can gain ac X and L n i e 0 in conju n with the PCS 100 include Turn Call aiting on and off View Out of Office messages left b...

Страница 44: ...Volume Down Volume Up Speaker hands free off hook Recall hold Messages Incoming Call History voicemail View Contacts directory View Favourites Speed Dials iew Departments directory V View Users directory Redial Page Up Page Down V3 1 0906 3 40 Buttons in Brief PCS 100 User Manual ...

Страница 45: ...ory 17 Internal Call 5 Log In 2 Log off 3 Making a Call 5 Message Waiting Indicator 4 Mute 13 Park a Call 12 PCS 50 1 39 up 16 d a Call 24 Record a Memo 25 Redial 11 18 Speed Dials 15 Transfer 9 User Directory 33 19 38 37 Forward a Message 21 Greeting 23 Leave a message 23 Message Handling 19 Receiving a Message 19 Retrieve a Message 19 Ring back a caller 21 Transfer a call to voicemail 23 Volume ...

Страница 46: ...age is This p blank ...

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Страница 48: ...SpliceCom Limited The Hall Business Centre Berry Lane Chorleywood Hertfordshire WD3 5EX Tel 01923 287700 Fax 01923 287722 Email info splicecom com Website www splicecom com ...

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